Hyatt Zilara Rose Hall - Adults Only - All Inclusive
About this all inclusive resort
Nestled in St. James Parish, this attractive all inclusive resort for $467 per night is a fantastic option for your next vacation. Elegant adults-only property on the beach Catch some rays on Hyatt Zilara Rose Hall - Adults Only - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 9 restaurants. Housekeeping is available on request. Hyatt Zilara Rose Hall - Adults Only - All Inclusive offers 234 accommodations with iPod docking stations and MP3 docking stations. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 47-inch flat-screen televisions come with satellite channels and DVD players. Guests can make use of the in-room refrigerators, coffee/tea makers, and minibars. Bathrooms include separate bathtubs and showers with jetted bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages. Housekeeping is provided on request. A private beach and an outdoor tennis court are featured at the property. 3 outdoor swimming pools and 2 spa tubs are on site. Other recreational amenities include a sauna and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Hot Tub / Spa
TV
Gym / Fitness Center
Garden
Map of St. James Parish
Reviews
4.5/5.0
Excellent(1,012 Reviews)
4.0
The resort is really nice overall. Wish they had an actual DJ for the pool area but stay was good . Buffet breakfast could have been better and more options
5.0
It’s was an Amazing stay!!
5.0
I would like to express my heartfelt gratitude to the exceptional staff at your hotel, especially Amara-Shan and Shavea. Their dedication and professionalism truly made our stay unforgettable. In addition, I must extend a special thanks to the manager, Keneve, whose exceptional service and attention to detail exceeded all expectations.
During our stay, Amara-Shan, Shavea and Keneve went above and beyond to ensure that we were comfortable and satisfied. Their efforts resulted in us getting upgraded to another room, which added an extra touch of luxury to our experience. Their warm and welcoming demeanor truly made our stay enjoyable.
Moreover, I must commend Keneve for the extraordinary effort he put into making our daughter's birthday celebration truly magical. Her thoughtful gesture of arranging an amazing beach cabana for the celebration was a testament to his commitment to guest satisfaction.
I want to extend my heartfelt gratitude to Natanya for her exceptional kindness and Chef Keddieja for her culinary expertise during our stay.
It is because of the remarkable service provided by your staff, we will be back. Their dedication and willingness to go the extra mile ensured that we had a truly outstanding experience. We sincerely appreciate their efforts and look forward to returning to your hotel. Thank you for making our stay a memorable one.
10.0
Lots of great food, amazing service! No nightlife. Ushould talk to staff abt getting driver to escort you to club if you want to go out.
8.0
Beautiful grounds/ beach. Great DJ poolside. Drinks are delicious but bar staff will skip around you if you haven’t tipped yet, and avoid you all together on the beach. Cabana is a waste of money jammed in the middle of the other beach chairs. They leave a bottle of champagne with no glasses and no staff came around until it was time to sign for the bill. Food is pretty good for an all inclusive (many restaurant options). The dinner on the beach was well worth it! The tour (four play) Dunns River falls/zipline/ horseback/atv was amazing! But the staff was useless with booking no input no pictures no interest. Overall you can have a great time here but it is in spite of the service not because of it.
8.0
Food was amazing, everything I tasted was great. Service was good, activities were good and the pool areas were enough for everyone to have a good time. However, the room and surrounding area including the elevators need some attention when it comes to cleaning. That would be the only reason I would not return.
10.0
I want to say a huge thank you to Tiana at front desk. Top notch customer service from start to finish. She’s the reason why I love to stay at this resort again.
Also, I would recommend music near the pool area.
10/10 review for my experience.
6.0
Rooms and entertainment could have been better.
10.0
The property was overall clean and the staff was very nice. The food was excellent and we had a great time I would definitely let my friends know to book this resort
10.0
The staff is always amazing going above and beyond.
10.0
Very clean!
10.0
Friendliest staff I’ve ever met first time in Jamaica and loved everything about the resort. The best is that you have access to Hyatt Ziva next door as well for everything so you get the best of both worlds. Love everything about the resort except the dinner at the buffet can have better choices for food, my only complain. Would definitely recommend for someone going there adult only resort.
10.0
We have been to many all inclusive resorts over the years and I was very pleased with this property. The staff was excellent and very helpful and friendly. There was no shortage of dining options and places to get quality mixed drinks and snacks. There was also entertainment each night at various locations to include a band, casino night and solo singers in the lobby, etc. It should be noted that the beach at this property is enclosed by rock structures, so you can't take long walks or have access to any beach except in front of the Hyatt Zilara and sister property Hyatt Ziva. The beach sand is nice but is somewhat rocky when you enter the water. There are designated places to enter the water, which are also encircled by rock structures and ropes.
6.0
I can't give enough credit to your staff from the Manager to housekeeping and everyone in between, they went out of their way ALL the time. However, the property is at best 3 star. It is in serious need of upgrading, the cement floor have large and deep erosion making walking dangerous in some areas. The plumbing is iffy, the entire 8 days I was there, the bathroom in the gym was out of order. the swim-up rooms are a waste of money. This is the first of many resorts I've visited with swim up room and this was the first with the pool always shaded. The food is excellent with the exception of the Asian, not very flavorless or authentic.
10.0
I didn’t like the corner room near the stairs. The staff were good, particularly the. Chef Julean and Keisha in the Italian restaurant. Keisha in Zen..fantastic service.
10.0
First time staying in Jamaica. The Hyatt Zilara is a great place to stay. Only 10 minutes from the airport. Staff is super friendly and the food is excellent. I highly recommend the tomahawk steak 40oz but it was an extra charge. The Zilara and the Hyatt Ziva are connected properties and we had access to both. The Zilara was adults only, the Ziva was for all ages. Rooms were very clean with plenty of space. The property is big with lots of areas to hang out with hot tubs, fire pits to relax by in the evening as well as plenty of bars with DJs and TVs if you want to watch sports. Bartenders and waitstaff make sure your drinks keep coming. Some resorts can be stingy with the alcohol, but this resort is not one of them. I will come back.
3.0
We stayed in the Jr king suite with pool access from our balcony/deck. It was a dream come true for me because I am a swimmer and I enjoyed taking an early morning swim alone in that exclusive area.
The staff was warm and friendly, they actually seemed concerned about our needs. The activities were fun and the entertainment was good!
We had a couples massage (Blissful) and rented a cabana one day too. It was a dream come true!
10.0
Butler suite was great. Bruce and Toni Ann were very responsive and made our stay so relaxing. Resort was clean and the food at the various restaurants was delicious. Highly recommend!
10.0
The staff was wonderful, the specialty dining was delicious, the buffet was just okay. They could use some steady music at the pool . The buildings where the guest rooms are is a little dated but clean. The resort itself (pools, bars, restaurants , overall outside space ) is modern and very nice .
6.0
Good landscape, pools, facilities.
Problem is my daughter got bed bug bite all over her legs.
After we went down to check with nurse and doctor at the clinic, they said that it was the mosquito bite but based on my experience, it is bed bug bite. My daughter caught a bug around 2 pm and she smooshed it and got blood from the bug.
8.0
Good experience staff great , property great , food and drinks were just ok
6.0
Room smelled like mildew. Called down several times with no fix. Had to go down the next morning to get assistance. Staff was nice to switch room. Overall rooms were ok. Looked old and not very clean. Not what I expected from a 4 diamond hotel. Food was subpar.
10.0
I really enjoyed and was just amazed how serene Montego Bay is. The staff was very hospitable so nice. Everything, the room, food, water, air, the grounds were perfect in my eyesight. I am wanting to come back and visit.
2.0
Food and facilities were good, service and cleanliness were excellent, environment was poor- music was way too loud in every location and indoor sound buffering needs improvement. Loud music started at 9:00am and didn't stop until well after midnight, so the quiet window for sleeping was very small. Even the beach was not comfortable for relaxing because guests brought their own speakers and smoked in non smoking areas
10.0
It was a great, clean, safety and friendly property. The employers were very pleased to help and serve. I had a great time!
10.0
Everything was amazing from the staff to the service and the countless amount of bars and activities. I definitely enjoyed my stay I will be back ,
10.0
Awesome trip that covered 30 family members; beach dinner was fantastic, will definitely go back again
10.0
We vacation frequently through the year and this was the Best resort and vacation I have been to so far. No complaints other than I wish I was back there now.
4.0
It was good it just kinda sucks that all activities were on the ziva side so beats the purpose of adults only resort. I wouldn’t mind trying another resort if i go back. The food is good tho!
5.0
Wow!! What an amazing experience! The staff was unmatched! I would like to shoutout:
Avian
Dainocoy
Julio
Shakira
Adrian
Prince
Nadine
Xavio
Elvis
Latoya
Aswayne
Michael
Joseph
Alex
Chaze
My room was very clean and we received everything we needed! I definitely recommend and would love to return. 10/10 experience!
4.0
First I need to give a shout out to Shakira! She is the best. Very hardworking and super personality. The staff were all wonderful and happy to help with any questions or concerns. The food was ok. Was disappointed the seafood restaurant wasn't open and the Asian restaurant wasn't open. It limited our choices. The Italian restaurant was very good. Probably the best meal I had. I didn't care for the French Restaurant at all. The farm to table restaurant was pretty decent. All the restaurants have a very limited selection of choices. Be warned you must pay outrageous prices for wine! Luckily I don't drink wine, so it wasn't an issue. But if you do it will add hundreds to you bill. The bar food was terrible! I wouldn't recommend eating at the bars. Opted for the buffet for lunch, which had a nice variety of food. The drinks were made with crappy alcohol and sugary. We asked for top shelf vodka and were told they don't use it. So I opted not to drink at all.
Our room was very clean and large. However it wasn't an ocean view like I had booked. It looked over the pool. The property is kept very clean. As long as you don't have any underaged children, you are free to use both resorts. The Ziva is kid friendly and that's where most if the entertainment is. We saw a dew shows and they were pretty good.
Don't book an excursion through the hotel. There are better tour companies through trip advisor. Overall a positive experience.
5.0
Great resort. Wonderful people and amazing food. Will definitely return.
4.0
Staff was amazing. Poor food options. Only one buffet for 2 hotels. No good place for lunch.
Some of the bathroom needed an upgrade. The Zilara side only had locals and it can get crazy crowded over there but ziva side very kids friendly
5.0
The property is beautiful and well maintained. The beach was clean and plenty of seating, along with friendly staff. We had a wonderful experience and would definitely return.
2.0
The food is very low quality....they recyle food..especially in the buffet.....they recycle left overs...in addition very limited variety.....the buffet is very limited no variety.....not clean....i ended up with food poison. This place is a big lie....
5.0
I felt safe on the property. The food options was great, and we tried something new everyday but they food is a little bland but they do have to accommodate allergies and many different taste buds. The rooms were very nice and clean. The property was beautiful. The staff was a ray of sunshine and loved their personality. Overall a great resort and would highly recommend
5.0
Beautiful location w wonderful food
5.0
I would definitely recommend. Property was clean, friendly staff and the food was very good
5.0
Excellent property, good and staff were exceptional
4.0
We stayed here for our honeymoon Oct 28-Nov 2. It was very quiet around the property as it is the rainy season and kids have just gone back to school in Canada and the USA. So it did not seem like many people were on vacation. While this was nice for the property to not be crowded it also made some of the activities to be not as fun. Such as we attempted to play "the couples game show" and we were the only couple that attended. As other reviews mentioned most of the activities/restaurants/bars are on the family side. Family side adults were also able to go over to the adult only side as there were not wristbands or way to identify who is staying where. We ate at all of the dinner restaurants, we found the Italian and French to be the best. When at the Jamaican restaurant another patron who was from Jamaica mentioned how the food wasn't authentic and at some points wasn't even Jamaican food.
FAQs
How much does this all inclusive resort cost compared to others in St. James Parish?
The average price for a rental in St. James Parish is $120 per night. This rental is $347 above the average.
Is parking included with this all inclusive resort?
Yes, parking is listed as an amenity at Hyatt Zilara Rose Hall - Adults Only - All Inclusive. For more information, we encourage you to contact the property about where to park.
Is there a pool at this all inclusive resort?
Yes, a swimming pool is available for use at Hyatt Zilara Rose Hall - Adults Only - All Inclusive. Enjoy the water!
Is Hyatt Zilara Rose Hall - Adults Only - All Inclusive pet friendly?
Unfortunately, this all inclusive resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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