Just standard, owner if hotel was very nice, friendly and helpful, standard room but no hot water which was a downer.

Nice hostel, but better of this is the management, always ready to fulfill your requests

Good basic service

Had to wait 20 minutes to check in as receptionist was not there. Shower did not work. Place was very run down

Had to wait 20 minutes to check in as receptionist was not there. Shower did not work. Place was very run down

The bathroom was my main issue. It was very dirty, there was no soap provided, the toilet paper was soaked because the shower sprayed everywhere, and the sprayer for the toilet didn't work so you have to use the shower sprayer to clean yourself. It was disgusting and definitely overpriced. You can literally go down the street and find places with better facilities, for less money.

The style of the hotel that represents the way of local living.

Lisa & company were very friendly and helpful from the start. They are also very proactive and always on top of everything. I doubt my trip to Hanoi would have been as enjoyable had they not been there to help me by answering my questions and recommending trips and locations. Definitely staying here again in the future!

Amazing stay, on par with most 3-Stars hotels.

The ladies at the ecogreen hotel were so friendly and helpful. My room always had clean towels and soap for shower and clean sheets on the bed. I was able to contact the lady at the hotel directly with anything I needed. Hotel would arrange a car for me anytime I needed. I would recommend this hostel to anyone looking for a safe, clean and friendly place to spend their time in Hanoi.

The Hanoi Evergreen was a great deal! First off, the staff are excellent and really go all out for you. Great communication before and during the stay. It is an old hotel so doesn't have the flash of a newer one, nor the price. It was comfortable place to rash after a day of touring Hanoi. Had a room on the front (street) side, and it was noisy, but that is Hanoi and part of the experience. Bottom-line, looking for a place to crash, with great staff, hot shower, and easy on the budget, I would recommend you get some good ear plugs and book it, I would again.

The Hanoi Evergreen was a great deal! First off, the staff are excellent and really go all out for you. Great communication before and during the stay. It is an old hotel so doesnt have the flash of a newer one, nor the price. It was comfortable place to rash after a day of touring Hanoi. Had a room on the front (street) side, and it was noisy, but that is Hanoi and part of the experience. Bottom-line, looking for a place to crash, with great staff, hot shower, and easy on the budget, I would recommend you get some good ear plugs and book it, I would again.

Room photo differ from the web. No lift access, crazy to climb steep stairs up to the room. Room dirty like mad. Room is small. Not worth the price

Room photo differ from the web.No lift access, crazy to climb steep stairs up to the room.Room dirty like mad.Room is small.Not worth the price

Receptionist was great but hotel was not what was expected from the site. Shower was sub standard so did'nt attempt to use. No lift so would not recommend for anyone who would struggle with the climb whilst carrying baggage. However tired the room was the bed as cmfortable and the room was very clean.

Receptionist was great but hotel was not what was expected from the site. Shower was sub standard so didnt attempt to use. No lift so would not recommend for anyone who would struggle with the climb whilst carrying baggage.However tired the room was the bed as cmfortable and the room was very clean.

So I booked a double room for a 4 night stay. When I arrived, they told me the room was not available due to a broken bed, and moved me to an 8 bunk bed dorm room, telling me its only temporarily for the first night. Since I was travelling alone and arrived late at night, it wouldnt be a problem for me to sleep there for a night. But even though I had the whole room for myself, the bed and bathroom are very tiny. I doubt even a backpacker would feel comfortable here as aircons not working (only a small fan for each bed), wifis not stable and theres no storage space. After the first night, they told me my double room was still not available and asked me to stay another night in the dorm room, promising my booked room would be good to stay the next day. So I agreed. Then came the 3rd day, they eventually had to move me to another hotel because unsurprisingly my room was still not available. But guess how they transported me there: On a motorbike! Yes, with my luggage. The woman (older one, there were two female staff) at reception didnt have the best attitude during my whole stay. Ridiculous experience. I will not recommend this place to anyone, even those whos looking for a budget hotel.

Everything is good here. Nothing particular to say.

Everything is good here. Nothing particular to say.

It was a fine stay, not the best but good for the price, only 4$ a night.

Great location in the intense old part of Hanoi, about 10 minute walk to the Hang Kiem lake. Deluxe room, 2 beds, good a/c & tv with English channels. Adequate bathroom though requiring some adaptability (fiddling to grit the right shower temperature).

When my partner and i arrived at 6.30pm to the hotel they gave our room to same one else about 3 to 4 hours before we arrived at the hotel they sent us to stars hotel. We where not happy