Civic Hotel Autograph Collection
About this hotel
Situated in Surrey, this charming hotel for $150 per night is a fantastic option for your next trip. Eco-certified Surrey hotel in City Centre with conference center Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking. Housekeeping is available on request. Civic Hotel Autograph Collection offers 144 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. 32-inch LED televisions come with premium satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided on request. Recreational amenities at the hotel include an outdoor pool. Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
Balcony / Patio
TV
Map of Surrey
Reviews
4.4/5.0
Excellent(808 Reviews)
3.0
Amazing stay !! Beautifull rooms, and the staff is so nice and the restaurant has a great menu with Gluten Free and Vegetarian options.
3.0
All of the staff were friendly and very helpful!
3.0
Excellent staff, perfect for families
Missing a gsmes room for kids
10.0
Love this place
2.0
It was overall great stay except for the view. I am not talking about great view, but our room was facing sky train station. Hence a little noisy. I will make sure to request higher floor next time.
10.0
Clean. Great dining facilities. Staff great .
10.0
Clean and spacious
5.0
Quiet
5.0
Very nice and afordable
1.0
So many trains passing by … so much noise after 10 minutes … I could not sleep
5.0
This is a very lovely new hotel, and hopefully the surrounding area people environment will catch up to the modern new buildings and overall look that Surrey is aiming for in the area. Even though we were right above the skytrain, when you close the windows, you can't hear it.
5.0
Great customer service!
5.0
It was a bold move not to include microwaves in suit. However dominion restaurant on the ground level made up for it :)
5.0
The stay was amazing!
2.0
Very nice room but very loud as the train station is right there. Coffee maker was broken and after bringing it to their attention, it was never fixed. Also the fire alarm went off at 3 AM and was a false alarm. We were never offered any compensation:(
1.0
Paid extra for corner room and the fact there were 5 rooms empty on upper floor we were give a room on 7 floor next to sky train station and it was very very noisy and the bathroom floor was not even clean anI had gold membership and I requested to extend my stay for an hour which was denied by the front desk server. My experience with this hotel was not good.
2.0
The heat wouldn’t work in our room so they switched us rooms and it still didn’t work so they sent us a heater. I had higher expectations from a 4 star hotel. On the other hand the staff is amazing!
5.0
I had a great stay here. Very clean and modern.
5.0
Everything was nice
3.0
Amazing as always i am looking for my next visit
3.0
Clean, comfortable. Definitely would recommend this hotel.
5.0
Friendly and welcoming
5.0
Good 👍
5.0
Loved staying at the Civic hotel. Everyone is so friendly, accommodating and great customer service. Would stay here again!
2.0
loved the room but found the sliding bathroom doors while not see through did let a lot of light into the bedroom.
If one is sleeping and the other is in the bathroom it's a problem. BUT when discussing this at check out I was told that they do have blackout curtains of some sort for this problem and to indicate that we want that the next time we book with the hotel.
The room was lovely and comfortable and we will definitely stay there again and tell our friends and relatives about it too!
5.0
Beautiful location, wonderful staff
5.0
Nice and our fav
5.0
Very clean and very friendly staff. Amazing customer service
5.0
everything is great, rooms are so classy and service is so friendly!
2.0
Nice clean hotel. Seemed brand new. Surrounding neighborhood is suss.
1.0
I stayed with this hotel and they a hold of $250 on my credit card. When i left the room i make sure everything was clean but they charge $250 because there staff doesn’t know how to remove transparent tape from the wall. They charge my card without letting me know. I will never stay with them again.
1.0
Great location, great staff, great food. Unfortunately there were some technical issues with the heating system that really made our stay unpleasant so if you need lots of heat, not the place for you.
5.0
Great views.
5.0
Excellent service
4.0
Difficult to find and parking signage could use a boost. Great views and nice exercise room.
4.0
Great stay and really enjoyed the room which had an Illy coffee machine I really enjoyed.
Clean, lots of windows with a view of the pool
5.0
Great place
4.0
Beautiful building and I had a corner room, so it was really nice with a spectacular view. The pool and hot tub were nice. Definitely on the pricey side at over $500 per night. I stay at the Palace Resorts in Mexico for less than this and it includes food, drinks, etc. Still, it was nice, and the staff were great.
5.0
I love staying at the Civic whenever I’m town. It’s a central area to be around. The rooms are always clean and organized.
2.0
It was an extremely nice hotel in a decent neighbourhood. Everything was sparkling clean and the location was excellent.
I guess the only issue i had was that the Kingsize bed i booked wasnt available for whatever the reason so we got double queen instead. But they made up for it with welcome/sorry packages. Staff at the hotel were extremely friendly. I'll definitely stay there again in my future visits to Surrey.
FAQs
How much does this hotel cost compared to others in Surrey?
The average price for a rental in Surrey is $103 per night. This rental is $47 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Civic Hotel Autograph Collection. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Civic Hotel Autograph Collection. Enjoy the water!
Is Civic Hotel Autograph Collection pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Civic Hotel Autograph Collection?
We found 6 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony / patio.
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