The Helmet Hotel
About this hotel
Nestled in Brussels, this charming hotel for $60 per night is a great choice for your next vacation. Featuring free WiFi throughout the entire property, The Helmet Hotel offers accommodation in Brussels. The terrace on the 7th floor offers a view on the Atomium building and its surroundings.
Amenities
Internet / Wifi
Parking
TV
Family friendly
Map of Brussels
Reviews
2.1/5.0
Average(1,961 Reviews)
100% verified reviews
6.0
Good customer service.
easy accessible location from public transport.
having a elevator.
Room is too noisy because the windows are not sealed.
Fan is not working properly. Specially during summer really hard to stay inside the room.
1.0
Felt unsafe. No deadlock on door. Guests or management slamming doors all through the night and rearranging furniture. Dodgy part of town
1.0
This hotel is awful, unorganized, unhygienic, has poor maintenance, and is dirty. When I arrived at reception, an unknown man was standing there who didn’t know English and had a hard time talking to me. In the room where I was admitted, there was dirt and dust on everything. The money was paid in advance, and when I asked for checkout, they refused to refund the money. I have been to a lot of places in this world, but I have never seen something so unorganized and messed up. I came across a great manager who understood that I wanted help and changed my room, but next to it, horrific things were happening. Noise, smoking in the room, smell, and the endless sound of music I don’t recommend this hotel, and it will be great if leadership makes the decision to change staff and cleaners and improve the overall standard, which I think will never be fixed. I don’t have time to fight. I want a refund from the booking service because it has this horrific hotel on the list.
This hotel is awful, unorganized, unhygienic, has poor maintenance, and is dirty. When I arrived at reception, an unknown man was standing there who didn’t know English and had a hard time talking to me. In the room where I was admitted, there was dirt and dust on everything. The money was paid in advance, and when I asked for checkout, they refused to refund the money. I have been to a lot of places in this world, but I have never seen something so unorganized and messed up. I came across a great manager who understood that I wanted help and changed my room, but next to it, horrific things were happening. Noise, smoking in the room, smell, and the endless sound of music I don’t recommend this hotel, and it will be great if leadership makes the decision to change staff and cleaners and improve the overall standard, which I think will never be fixed. I don’t have time to fight. I want a refund from the booking service because it has this horrific hotel on the list.
5.0
The Location
The room was not clean, and it had an unpleasant smell, the shower door was broken , the balkony door was stuck. And the price was expensive compared with poor facilities.
1.0
There is nothing.
Totally disliked the place as well as the service.
5.0
the shops nearby
some of the facilities are broken and the reception is not so nice
1.0
The female receptionist at my checkout was nice.
I requested an invoice and had to ask three times for it to actually be sent. The furniture was in bad need of repair. The bathroom cosmetics were the worst I've had at a hotel. The lift was covered in nasty graffiti (how on earth does that happen in a staffed hotel?). There is a no guest policy, apparently (the hotel does not inform of this on Booking) -- what kind of prison is that?
8.0
staff was lovely in reception -
good kebabs near by
location wasn’t the best.
7.0
it’s clear and comfortable.
The staffs don’t seem to respond to my messages.
6.0
the double bed was good and comfortable
5.0
the triple room
Close to a lit of things in the city
parking 25€ way too expensive
dirty rooms
5.0
that it’s close to the bus station
7.0
the room was comfy
the location is a little bit weird, not dangerous but not a great area.
6.0
Good Location; near by train station. safe neighborhood. Good people.
Broken heater, not super clean and old appliances.
3.0
heating didnt work, broken window, dirty bathroom
1.0
nothing
very bad accomodation. there were no towels in the room when I arrive, everything broken and old
4.0
Nothing
The bathroom had mold. Weird chemical smell. Noizy surroundings. I don't recommend it.
2.0
The location of the hotel is great, close to tram/bus stops that can get you to the centre pretty quickly.
Our room was not clean or ready for us to use when we got there, we kept getting told it would be 5 minutes but ended up being over an hour after check in time. Even after this the room was still very dirty. The air con was broken, there was holes in the doors, the adjustable shower fitting was broken and the shower in general was covered in dirt. We had a busy day planned after staying here but had to wait around half an hour to check out because there was no staff at reception which pushed our plans back. Couldn’t have stayed more than 1 night.
3.0
The location was good - near the bus and metro stations.
It was not clean, smelled like cigarettes, only two electrical plugs were working, hair dryer, TV not working, shower was broken, bathroom dirty.
During the night staff was noisy in the terasa, where my windows were. Who works at night!?... and so loudly?!
1.0
Bad hotal
2.0
Comfortable bed
Dirty, messy, dust everywhere, shower door broken, water running everywhere. The rooms smell of smoke. The area is poor
1.0
nothing to like about it.
to start it there signs of no smoking, but the corridors stinks of cigarettes, the room was all filthy dirty, the house keeper got into the room even with the do not disturb sign on not only that when returned to tidy the room she threw away a bag full of my family clothes, not the best experience what so ever.
FAQs
How much does this hotel cost compared to others in Brussels?
The average price for a rental in Brussels is $100 per night. This rental is $40 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Helmet Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Helmet Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Helmet Hotel?
We found 4 amenities for this rental. This includes internet / wifi, parking, tv, and family friendly.
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