Hampton Inn St. Louis\/Fairview Heights
About this hotel
Located in Caseyville, this charming hotel for $77 per night is a great option for your next vacation. Hotel in Fairview Heights with free breakfast and 24-hour fitness center An indoor pool, a 24-hour fitness center, and self parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and a 24-hour front desk are onsite. Housekeeping is available once per stay. Hampton Inn St. Louis/Fairview Heights offers 61 accommodations with coffee/tea makers and irons/ironing boards. Televisions come with premium cable channels. Bathrooms include shower/tub combinations. This Fairview Heights hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks along with free local calls (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided once per stay. Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center. Guests under 18 years old are not allowed in the swimming pool or fitness facility.
Amenities
Pool
Air conditioner
Internet / Wifi
TV
Map of Caseyville, IL
Reviews
3.7/5.0
Good(608 Reviews)
1.0
Both rooms had issues! One the drains didn’t drain in shower nor sink, toilet was clogged also. Other room found dead bug
3.0
Overall, ok trip. Just the front desk guy refused to give the grandkids any towels for the pool. Then, for a supposedly heated pool, it was ice cold water. So no swimming...
4.0
Pros - the staff was kind and very helpful, even when they weren't sure they could help. For the most part, the room was clean and comfortable.
Cons - the pool was closed (the pool is why we booked a hotel instead of staying with family), amenities listed included a fridge and microwave which were not in the room, although the room was clean there were towels left on the back of the bathroom door so we had to request more towels and toilet paper (beds were made and bathroom was clean, just not restocked).
Would I stay here again? Maybe. It's definitely a facility in need of repair or remodel. For example, the bathroom door opened in, leaving just an inch or so of space between the door and the toilet; colors and lighting could be updated.
Definitely expected better for a Hampton Inn as far as aesthetics but would cautiously recommend if you're looking for a place to stay outside of St. Louis. It's not far off "the main drag" so you can access food and shopping within minutes.
1.0
When we called to let them know we would be late due to vehicle issues, they told us we no longer had a room because they overbooked. They said they had tried calling but there were no missed calls on our phones. We were able to resolve the room issue. When we got to the room and sat on the bed, it broke. The pool was closed as the water was green. The deadbolt to our room did not work. Our room plaque fell off overnight. The bathtub did not drain. The continental breakfast was poor.
4.0
Been a Hilton member for over 50 years. Hilton is a great brand and the rooms have always been excellent. However, this property is somewhat dated and could use some upgrades. However, that being said, the bed was very comfortable and overall I would rate it good rather than excellent
4.0
It was great but the pool does not have a heater so it was freezing
1.0
The pool was closed since early January and the beds were uncomfortable and the ac/heater was loud. Dead lightbulbs and broken remote for old tv
3.0
Mostly front desk was super kindly. It was so nice to stay. Thank you and absolutely stay again.
2.0
We have stayed there several times…no frills like no clock. No hair dryer, shower shampoo, conditioner and body was dispensers were dry. Several light bulbs burned out, seems like they could do better
2.0
Decent hotel with fast check in by friendly staff. The only problem we had was the indoor pool was shut down by the state of Illinois for "health" reasons. Other than that, great hotel.
4.0
No microwave, mini fridge, face towels, only 1 bath towel, bad pillows.
1.0
There were toenail clippings in our bathroom floor, the room looked like it was not vacuumed because there were large dried food chunks in the bed area. The staff, esp. the front desk were very rude. Everytime we asked for something he acted like we were putting him out. The door to the pool was messed up and he was annoyed we asked him to open it, we needed towels for the pool and that was annoying to him. I would never stay here again!
2.0
I purposefully selected a room in the ground floor near a side door due to the type of trip we were on requiring us to enter/exit a lot and carry multiple items each time. The keypad entry was broken so you could get out but not in. Our room was clearly under construction. No pictures in the walls with huge bikes where they once were, baseboards laying on the ground, no fridge, no hair dryer, no trash can, and no clock. There was thick dust everywhere, a toilet lid that didn’t fit, only enough toilet paper for two uses, no air no matter how low we turned the thermostat.
2.0
This property is in need of a serious renovation. I would not stay here again and would not recommend it to anyone.
2.0
Old property needs updating. Noisy AC/heater unit; noisy bathroom air vent. Bed linens clean but look old/extremely used. Nice, warm breakfast served. Front desk staff at check in not warm/welcoming.
2.0
Breakfast was okay. Faucet dripping continuously and tub drained very slowly. Shower head was stuck in “hard stream” position. No extra TP was left in bathroom. No microwave or frig. Overall, very disappointing…
1.0
The breakfast area was under construction so I could not get any breakfast, that was not listed on the website so did not know that when we book the hotel.
1.0
I was awakened late at night by a loud knocking on my door and someone trying to use their key to open my door. This was supposed to be a very relaxing evening for me. I didn’t open the door but yelled through the door that someone was in this room. They finally left. I called the front desk to let them know and asked if I should call the local police. They said they would follow up and call me back. I did not receive a call back and consequently it took me awhile to fall asleep.
When I checked out the next day, the manager asked how was my stay. I told her about the incident and she told me to follow up with hotels.com and that I should not be charged. She said they could call and speak to her. I called hotels.com and have not heard back. I am very disappointed.
3.0
Staff was friendly, prooerty dated, shower was damaged, breakfast area in shambles and a mess. Sketchy area.
1.0
Staff was short. Had to wait several times for desk help while they were off somewhere. Beds were good and room was quiet. Found leftover clothes behind chair in room. Pool was cold and pool and area was dirty. No towels. Breakfast was a mess. Area was not clean. Out of waffle batter, out of orange juice, milk for cereal was warm, no yogurt, hot breakfast entree was about out, breakfast rolls were gone, bananas were past good and no other fruit. No breakfast attendant. Front desk guy was trying to work breakfast too. When he went by reminded him of the outages. After about half and hour he did try to refill the orange juice but we were done by then. I stayed here rather in downtown ST. Louis because most of those hotels charged a cover for breakfast. Would have been better to do that. I stay at Hamptions a lot and this was by far the worst I have stayed at. Room was smaller and older but beds were good. Bathroom was clean and well stocked. Pool was a big disappointment. Water was up to fill level but just didn't look that inviting and water was cold. Key lock for pool didn't work with our key. Desk help let us in. Trash can in pool area was over full. Hair and other debris around pool. Overall it appeared like the place was understaffed and there was little attention to detail that makes your stay a good one. I rated this bad because I came away with an unpleasant impression for most of the visit. Didn't live up to my expectations from other visits to Hamptions in the past.
2.0
Not up to Hampton Inn standards. 3 lightbulbs were burned out in the room, the comforter was dirty, the carpet needed cleaning, the telephone didn’t work, the bathroom was in need of attention, breakfast was very mediocre.
2.0
breakfast area was unavailable had to take back to room and had to change rooms because of plumbing issues earlier
4.0
Our room was an average hotel room but had a small chaise lounge so 5 people (2kids) fit comfortably. The breakfast area is under construction currently but they still had all of the necessities for a general continental breakfast. The pool needed some cleaning. Otherwise nice stay. Great location
3.0
The property was a little outdated and needed some repairs (i.e., smoke detector battery alarm, the bathroom door in my room had a crack in it). The pool was closed for repair. Breakfast was surprisingly decent, and, overall the staff were friendly and helpful.
1.0
The room was dirty. Children's clothes left behind and cereal on the floor. The shower head did not detach and so there was NO option to shower on the bench in the back of the shower stall. And I specifically requested a roll-in shower so I could bathe. The mattress was very uncomfortable. Both my care giver and I were extremely sore the next day from sleeping in the bed.
5.0
Easy parking access, very nice staff. Room AC unit was leaking so some carpet was wet but easy fix!
2.0
Front desk excellent. Outdated facilities. No fridge/ microwave in room. Had to go to the lobby for coffee creamer/sugar. AC was hard to adjust. Stayed five nights with no maid service. Breakfast was ok, cold eggs one day but otherwise alright. Pool did not clean. Very disappointed in Hampton
3.0
Maintenance man was very accommodating when we had issues with our appliances.
1.0
Staff was not responsive to requests for maintenance or basic cleaning i.e. refreshing towels, bathroom, refreshing beds, removing trash from room advertised in your promotions lightbulbs 3 were replaced upon our arrival from lamps/overhead once we brought to housekeeping's attention.our rooms... overall not what expected having stayed at other of previously..........terribly disappointed for the cost..
2.0
Had a room right next to the busy highway. Road noise was constant. Tub and sink slow to drain.
1.0
This is a worn-out Hampton Inn. The best part was the shower. The room was beat up, the curtains were all askew, the screen in the windows was ripped out. No fridge. The room desperately needed a face-lift -- in fact the whole property did.
4.0
The tubs & beds had hair all over them. But the staff was very friendly & professional. Michelle was extremely nice & very understanding.
2.0
Hotel was what expected for the price
5.0
The lady at the counter who checked us in was the absolute sweetest. She had no idea how much I needed her kind words. She made sure to give me any additional info we asked for. The room was nicer than most $300 rooms I’ve paid for and the service made it a 10/10.
2.0
Window to room was open and a room reeked of marijuana. Someone left an ozone air purifier in the room running.
3.0
Our visit was good and the environment was excellent and the staff was helpful.
4.0
Area and rooms were were very good for the price paid per night. Worth the money. Cleanliness id rate a 4/5, the important stuff was clean but there was still trash found on the floor around the bed and walls around trash cans looked horrible. But sheets were clean and bathroom was clean. A tad outdated, could use some improvements.
3.0
The furniture was very tired. The door wouldn't close unless slammed. It needed attention immediately from a locksmith. The sheets weren't made up nicely on one bed, and I wondered if it had truly been made up.
The women at the front desk were friendly and helpful. They just needed the authority to get things fixed.
2.0
It was a great stay. We were booked for a double queen bed but ended up with a king with a foldout couch. It was fine because we ended up not having the whole group on this trip but other than that, the room was great.
3.0
Hotel is convenient and price is reasonable. It's ok for 1-night. TV in room did not work, internet is extra charge. Toilet ran all night long. I had to get 2 key cards made before I could get into my room.
FAQs
How much does this hotel cost compared to others in Caseyville?
The average price for a rental in Caseyville is $70 per night. This rental is $7 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Hampton Inn St. Louis\/Fairview Heights. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hampton Inn St. Louis\/Fairview Heights. Enjoy the water!
Is Hampton Inn St. Louis\/Fairview Heights pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hampton Inn St. Louis\/Fairview Heights?
We found 4 amenities for this rental. This includes pool, air conditioner, internet / wifi, and tv.
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