Novotel Ottawa City Centre

Superior 1 King with Double Pullout Sofa and Separate Seating Area | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Breakfast, dinner, brunch served; international cuisine

Shower, eco-friendly toiletries, hair dryer, towels

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

About this hotel

Located in Downtown, this lovely hotel for $142 per night is a great choice for your next vacation. Eco-certified Ottawa hotel in Downtown Ottawa with fitness center Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a business center, and conference space. Housekeeping is available on request. Novotel Ottawa City Centre offers 283 accommodations with laptop-compatible safes and espresso makers. LCD televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include an indoor pool and a fitness center. Children under 16 years old are not allowed in the fitness facility without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony / Patio

Gym / Fitness Center

Map of Downtown

Nearby attractions

Parliament Hill

0.58 miles

Canadian Museum of Nature / Musée canadien de la nature

0.90 miles

Canadian War Museum

1.46 miles

National Gallery of Canada

0.53 miles

Novotel Ottawa City Centre

4.2

Excellent(1,493 Reviews)

Hotel in Downtown

4-Star Hotel

Reasons to book

Includes essentialsPool, Air conditioner, Internet / Wifi and more

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About this hotel

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony / Patio

Gym / Fitness Center

Map of Downtown

Nearby attractions

Parliament Hill

0.58 miles

Canadian Museum of Nature / Musée canadien de la nature

0.90 miles

Canadian War Museum

1.46 miles

National Gallery of Canada

0.53 miles

Reviews

4.2/5.0

Excellent(1,493 Reviews)

5.0

Apr 2024

Quiet, clean and super comfortable hotel. Will stay there again.

5.0

Mar 2024

Good room, seemed clean and everything was working as intended. You are downtown with plenty of tall buildings around so the view is not what you stay here for. I slept well, was not disturbed, I mean there is nothing bad to say about my stay.

2.0

Mar 2024

Their parking was under renovation so I had to park my EV on charge at Rideau centre, they charge 20$ which the hotel doesn’t cover which is not too bad. What im a bit frustrated about is the fact that around 23h, I couldn’t go to my own vehicle because the parking lot was closed and nobody at the front desk could help me, ended up loosing 2 hours and ruining part of my night.

2.0

Feb 2024

This hotel is well located but the ventilation system has serious issues. First I was on the 9th floor and was boiling, my room felt like a sauna and I couldn’t sleep all night. I asked to change rooms, they put me on another floor which also had issues with room temperature, it was suddenly too cold and I had to crank up the heat so the air wasn’t cold. It’s probably the worse ventilation system I’ve seen and I travel a lot. The room was ok but bathrooms felt a bit out dated. Great located and the staff is very nice.

2.0

Feb 2024

The staff were friendly and helpful. The parking is under construction and the closest paid parking is the rideau centre across the way.

4.0

Jan 2024

I have stayed at Novotels around the world and have always appreciated their effort to locate well, make cleanliness a priority, to hire friendly staff and to provide good dining options. My last two experiences at the Novotel Downtown Ottawa have been any thing but good. I would not ever come back without reassurance that change has occurred. During my second last stay, I was placed on a floor where renovations were ongoing while I was trying to work and sleep. My complaint was essentially ignored. This stay's complaint was all about an attempt to order a coffee and toast in the morning because I was in a hurry and because I am a senior and have experienced the health dangers associated with buffets, I just avoid them. The waitress, who advised me of the the buffet cost as I entered the restaurant, then berated me for not knowing about the Novotel policy which only allows for you to order the buffet or hit the road. She, rather impolitely, questioned if I had ever stayed at the Novotel Downtown before because I was not aware of the buffet only policy. You are entitled to make your own business decisions and to train your own staff. There are too many options for any one to accept such deficiencies.

8.0

Jan 2024

Nice place to stay in . One thing is that the reception called and asked me to be quiet which i was sleeping at that time :)

4.0

Jan 2024

Pool not open Sign said $22 max day parking was charged $35 Generally just busy area

10.0

Jan 2024

Everything was great. Thank you

4.0

Jan 2024

This is a great location however the beds are very uncomfortable and the bar isn't very amicable, the staff that is.

10.0

Jan 2024

Above and beyond, amazing people, food, and service, like a loving home away from home, clean, welcoming, and highly recommended

3.0

Jan 2024

Great experience at the Novotel. Walking distance from Byward Market, Rideau shopping center and restaurants. Service was great, available in English and French. We really enjoyed our stay.

6.0

Jan 2024

there was leftover food in the fridge in the room. the parking garage and entrance to the hotel was impossible to navigate, and the lobby layout created a cluster of queues in the lobby to the elevator, check in, taxi/cars, etc... very hard to navigate w sensory overload for humans and dogs

10.0

Jan 2024

After booking, was contemplating as reading the previous reviews. Not sure why the reviews were negative, parking was easy and accessible and room was so clean and quiet. Loved the hotel

8.0

Jan 2024

Staff was very courteous. Daily room housekeeping did a very thorough job. Unfortunately, their beds need a serious upgrade- bed size was very small, and the beds were not very comfortable.

2.0

Dec 2023

The parking garage is under construction. The drilling was so loud on the 7th floor no one got any sleep.

10.0

Dec 2023

The property rooms are clean and easy to check-in. There was a strange smell when walking towards wards the room. It's almost like water damage. The property is Quiet with parking available all around.

10.0

Dec 2023

The hotel is in a very convenient location, one block away from Rideau Street and only a few blocks from the ByWard Market area, with its many shops and restaurants.

6.0

Dec 2023

I booked the renovated room and the room was nice. The pillow not too comfortable but ok. Upon arrival, the front desk was not that welcoming. The next day at breakfast, I had a terrible experience. We were not treated nicely. I mostly did not enjoy my breakfast. She was asking me if I was done whereas I was still eating. The chef was really nice. He even proposed pancake for my daughter.

10.0

Dec 2023

Great

6.0

Dec 2023

Great location and clean hotel. Parking experience is mediocre although very close and quite expensive for the limited spots available. Room was comfortable, but small and nothing special. Solid 3 stars is fair.

8.0

Dec 2023

The room was clean and the bed very comfy. The spa was under repair and the pool's water was cold.

8.0

Dec 2023

A real pleasure to see my room

6.0

Dec 2023

The hotel itself was clean and in a desirable location, it is walking distance to parliament hill and the market. However what the website does not mention is the parking is not owned by the hotel and it costs $33 dollars per night -beware if you have a vehicle taller than 6 feet there is no parking for you. The garage can only accommodate larger vehicles on P1 which has only about 8 spots- even then we had about 1/2 inch clearance when we entered the garage. The parking garage across the street for the mall is cheaper- cost $80 for 3 nights - only issue is you can’t get in if the mall is closed. They lock the garage. The hot tub was also broken which was not mentioned on the website. When asked for assistance minimal was provided, nothing was offered for our inconvenience of trying to figure out where to park our truck when we live 7 hours away. Breakfast is also $25 per person which was nothing special. Many restaurants around the hotel as well as Uber eats comes to the door. Nice location but probably won’t return.

2.0

Dec 2023

My reservation that i paid for was not in their sustem and they have me paid a second time, this i hope will be resolved by tomorrow between novotel Ottawa and expedia and that i will have this double booking credited

6.0

Dec 2023

The whole vibing was vibrating from construction.

4.0

Dec 2023

Front desk staff was not very receptive

8.0

Dec 2023

This is a convenient place to stay in the downtown core. Shopping and restaurants are walkable. The room was comfortable but there was an annoying jackhammering noise all day. This wasn’t a big problem, although it did interrupt our enjoyment for about an hour in the afternoon when we took some downtime in the room. Bring some noise cancelling headphones and you’ll be fine.

6.0

Dec 2023

Loved the location. The lobby seating is not that comfortable. Staff were good. A few things about the hotel: there was no conditioner in my suite just shampoo and the hot tub was out of commission during my visit.

5.0

Dec 2023

super clean and modern rooms, comfortable beds

5.0

Dec 2023

Breakfast was excellent!

2.0

Dec 2023

Convenient location. Suprisingly no whitner or milk and was told need to purchase from the restaurant if you need milk for your coffeein the room. Tried to have a shower early in the morning only to realise no conditioner provided. If you need it you have to go and ask reception. Theres notes every where stating if you take shampoo bottel you'll be charged $25. If you need extra coffee pods you will be charged $1 etc.. no note saying if you require conditioner please contact reception prior to getting in to shower! Need to relog back to wifi every 24 hours. Not a comfy selection of tv channels either...a lot of HGTV abd news basically Not very service oriented in those sense. I travel frequently for business but had not encountered this even in very remote parts of Canada.

5.0

Dec 2023

Very modern and convenient location.

5.0

Nov 2023

It was located close to the city centre.

4.0

Nov 2023

Nice and cozy. Excellent location for the purpose of my trip (Visit & meet @ Univ of Ottawa) Close to Rideau Shopping Mall

4.0

Nov 2023

Improvement on the carpet in bedrooms

5.0

Nov 2023

Great location. Clean and renovated. Parking beneath. Right next to tie Rideau centre and Byward market

5.0

Nov 2023

Had an amazing stay at a very great price!

5.0

Nov 2023

Location is close to shopping and restaurants. Clean hotel, great room.

4.0

Nov 2023

The property overall was clean, quiet and conveniently located. The only downfall was the parking but a great stay none the less.

FAQs

How much does this hotel cost compared to others in Downtown?

The average price for a rental in Downtown is $91 per night. This rental is $51 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Novotel Ottawa City Centre. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Novotel Ottawa City Centre. Enjoy the water!

Is Novotel Ottawa City Centre pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Novotel Ottawa City Centre?

We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony / patio.

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Looking for a business stay, family stay, couples stay, getaway vacation, or traveling to Downtown, at $89 per night for your next great vacation.

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Novotel Ottawa City Centre

About this hotel

Amenities

Map of Downtown

Nearby attractions

Novotel Ottawa City Centre

Hotel in Downtown

Reasons to book

About this hotel

Amenities

Map of Downtown

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Downtown?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Novotel Ottawa City Centre pet friendly?

What amenities are available at Novotel Ottawa City Centre?

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