Best Western Big Bear Chateau

Combined shower/tub, free toiletries, hair dryer, towels

About this hotel

Nestled in Big Bear, this lovely hotel for $119 per night is a great option for your next vacation. Skiing and dining in the mountains near Snow Summit After a day on the slopes, return to Best Western Big Bear Chateau to dine at the restaurant, drink at the bar/lounge, and take a dip in a spa tub. Best Western Big Bear Chateau offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Big Bear Lake hotel provides wireless Internet access for a surcharge. Housekeeping is provided daily. A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Parking

Hot Tub / Spa

Gym / Fitness Center

Map of Big Bear, CA

Nearby attractions

San Bernardino County Museum

22.96 miles

Best Western Big Bear Chateau

4.2

Excellent(1,002 Reviews)

Hotel in Big Bear, CA

3-Star Hotel

Reasons to book

Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more

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$$$$

About this hotel

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Parking

Hot Tub / Spa

Gym / Fitness Center

Map of Big Bear, CA

Nearby attractions

San Bernardino County Museum

22.96 miles

Reviews

4.2/5.0

Excellent(1,002 Reviews)

3.0

Mar 2024

Everything was ok but the gym equipment doesn't work properly.

1.0

Feb 2024

Hotel is old and not in good shape.

2.0

Feb 2024

One of the better places to stay in the area. But if you have an upstairs room, be prepared to haul your luggage because the elevator doesn’t go all the way up.

4.0

Jan 2024

I was expecting more out of the stay. I never received room service, parking lot was hard to navigate with all of the snow, and the hotel didn’t have any features that made it worth more than a cabin in the area. Will definitely never stay at this establishment when visiting again, and I’ve been making yearly trips to this area for the last 20 years. Some of the staff were nice, while other seemed really confused.

8.0

Jan 2024

Overall this was a perfectly acceptable place to stay that is close the the mountain. We did have noisy people above us however and the heater never shut off. Either on or off which made it either hot or cold. The desk people were very nice however.

6.0

Jan 2024

The rooms are a bit outdated for the price but the beds were decent and so was the breakfast. The property is very close to the Snow Summit/Bear Mountain parking lots/shuttles.

1.0

Jan 2024

The staff was rude. The computers shut down. We couldn’t check in till around 6 pm. 4 pm is also super late check in. Waste of money for the amount on time you have at hotel room. Parking is bad.

10.0

Jan 2024

Very helpful and courteous staff, and always looking out for it’s guest.

2.0

Dec 2023

Had to get 4 rooms before got a clean room and staff wasn’t even accommodating. Promised me manager would reach out and they never did.

3.0

Dec 2023

Went there to celebrate my wife’s birthday everyone from front desk to breakfast crew was very helpful & professional, our room was clean & comfy definitely would stay here again hopefully when there’s snow next time.

10.0

Dec 2023

When house keeping came to room, not all trash removed

10.0

Dec 2023

Great spot.

3.0

Dec 2023

One of the best hotels during our trip. It is well maintained with beautiful fittings. Room is large with a fireplace. It fits 4 of us comfortably and 3 big bags! And comes with a full breakfast. We loved it and service is amazing. Highly recommended! Thank you for the wonderful stay!

10.0

Dec 2023

Nice stuff very helpful very gut atmosphere

10.0

Dec 2023

Clean rooms and facility. Friendly staff.

3.0

Dec 2023

Room was great and the breakfast was really nice in the morning.

10.0

Dec 2023

Spa tub and fireplace is nice.

5.0

Dec 2023

It’s close to the village

1.0

Nov 2023

Rooms aren't as described. Breakfast isn't made to order. Remodel in progreaa isn't listed, half-assed work. Tipping signs everywhere almost in desperation. Staff brings kids to work with them. Lesson learned, spend the extra $10 and skip this place.

4.0

Nov 2023

We didn’t have much time there as we only stayed for one night, the room was dated but met our needs

5.0

Nov 2023

Property was clean updated. Room was spacious, clean and comfortable. Fireplace could have a bit more flame. Staff was very accommodating and pleasant. Overall a pleasant experience. Would recommend.

5.0

Nov 2023

A lovely spot near the ski resorts. You'll need to take a car to get to the main area of town. Nearby hiking trails. The staff was very friendly and helpful.

5.0

Nov 2023

Excellent check in service attendant

3.0

Nov 2023

It was undergoing some renovations, so there were workmen around the property who started work around 8AM near the room I was in. There were some glitches in the room, one of which was a safety hazard, but the staff said they would address it as soon as I told them about it. The ad for the property said breakfast was included, with made to order items, but that was not the case - it was the standard items in steam trays and juice and pastries, etc. They also did not clean the room after my first night there - apparently, I had to request that, but they did not tell me that when I checked in. The facility was clean and the staff was very friendly and helpful.

5.0

Nov 2023

I was able to check in before 4 PM. The room is very clean and I most likely will stay here in January 2024 when I come back to the area.

4.0

Nov 2023

The room A/C system is noisy!

3.0

Nov 2023

Very nice rooms and good breakfast. My only complaint was the bedding needs to be upgraded. Not sufficient for the cold temperatures Had to have the heat on high at night

4.0

Nov 2023

The onsite restaurant was excellent!

5.0

Nov 2023

Friendly staff, quiet location. Undergoing renovations.

4.0

Nov 2023

Lovely place marred by the lack of a customer laundry which I’d expect in a property of this type, and a toilet which was hopeless and needed three flushes, something they were aware of as there was a note to not put much paper down the toilet. We didn’t, but it was still useless

4.0

Oct 2023

Liked fireplace in room. Comfortable bed. Good hot breakfast with lots of choices. Very quiet in a nice setting.

3.0

Oct 2023

It was great. It is a beautiful hotel.

3.0

Oct 2023

Nice room for two adults & two young children. Good breakfast, good facilities & close to attractions.

4.0

Oct 2023

Property was close to the zoo, a Walgreens and The Village, where there are many dining options.

4.0

Oct 2023

This property was downright eclectic. Wall to wall tile with hand painted flowers in the bathroom, but a light switch by the bathroom that turns the light on on the other side of the room. Antiquanted furnitings and old canvas paintings of flowers throughout... a fireplace that you can turn on via a timer dial on the opposing wall. Janky hot cocoa machine, but whatevers. The fact that it's named Best Western Château is actually perfect. Bizarre charm, but everyone working there is awesome, and more than accomidating. Blue jays on the back patio munching sun chips 😎

5.0

Oct 2023

We really enjoyed our visit

3.0

Oct 2023

was there for 4 nights, not once did they take out the trash, provide clean towls, had to go hunt the maids down to get coffee and coffee cups and tissues. all under the guise of covid, covid has been over for a long time. oh yes, so many ways to tip everybody. maybe if they paid a living wage the staff wouldn't have to beg for tips.

5.0

Oct 2023

Great

5.0

Oct 2023

Very convenient

4.0

Oct 2023

The property is older and definitely more than a decade overdue for a heavy-duty rejuvenation - but it has the feel of a nicer (more upscale) old hotel that has been allowed to slide a little over the years. Stairway and hallway floorboards creak, the room had old wooden wardrobes and chests of drawers probably from the 80's or before, carpeting is due for a refresh, it's just an older property. The shower/tub combo was a little bit of an adventure to get in and out of safely, but the room was a good size, there was a functional gas fireplace in the room, and the heating/cooling worked well, so all in all it was a nice enough stay and was fairly reasonably-priced, so that's good. The staff were helpful and hospitable. Unfortunately the bar area was being used to store boxes of new chairs and furniture, it looked like, so there was no bar during my stay. I would perhaps check out some other options around town if I went back to Big Bear, but if I ended up staying in the same place again I wouldn't mind. A solid 3.5-4 out of five stars.

FAQs

How much does this hotel cost compared to others in Big Bear?

The average price for a rental in Big Bear is $262 per night. This rental is $143 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Best Western Big Bear Chateau. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Best Western Big Bear Chateau. Enjoy the water!

Is Best Western Big Bear Chateau pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Best Western Big Bear Chateau?

We found 8 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.

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This Hotel in Big Bear, is the right price for your (business stay, family stays, couples stay, getaway vacation, etc.) today!

$$$$

Best Western Big Bear Chateau

About this hotel

Amenities

Map of Big Bear, CA

Nearby attractions

Best Western Big Bear Chateau

Hotel in Big Bear, CA

Reasons to book

About this hotel

Amenities

Map of Big Bear, CA

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Big Bear?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Best Western Big Bear Chateau pet friendly?

What amenities are available at Best Western Big Bear Chateau?

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