MainStay Suites Kansas City Overland Park
About this hotel
Situated in Lenexa, this attractive hotel for $87 per night is a fantastic choice for your next break. Hotel with free parking, walk to Johnson County Community College Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a microwave in a common area, laundry facilities, and a 24-hour front desk. Weekly housekeeping is available. MainStay Suites Kansas City Overland Park offers 122 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. This Overland Park hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly. Recreational amenities at the hotel include a 24-hour fitness center. Guests under 18 years old are not allowed in the fitness facility. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Dishwasher
TV
Map of Lenexa, KS
Reviews
3.8/5.0
Good(632 Reviews)
1.0
Worst stay ever
2.0
This stay was a disappointment. I was mostly disappointed because the staff member that helped me arrange the details of the reservation post-booking was extremely friendly and helpful. I did also find our room to be bedbug-free.
There were a few problems, however:
--The outer door near our room did not close all the way. A couple of times when I came in from outside I made sure it had closed...but every time I encountered it otherwise (either going out or coming in) it was open, anyone could have walked in.
--The door to our room was jammed tight against the door frame. Opening it required a lot of pressure and made a fairly loud noise without a huge amount of care.
--The door was also missing any chain or other supplemental locking mechanism. I could see where there USED to be some hardware, but it had been removed. On the outside, the door was dented and scratched at the same location...perhaps someone had forced their way in after hammering on the door with something heavy?
This WAS an accessible room, I expect it was possible that someone handicapped had been accidentally locked in, and this was the sign of an attempt to free them. Other explanations would be less savory.
--The night check-in clerk was not at the front desk at any time I checked, and there was no bell or other way to alert someone that I was there. Just had to sit and wait.
--There was no continental breakfast of any kind.
1.0
I want to start off by saying it wasn't terrible. The hotel was really quite. The rooms were clean. But I have never heard a hotel that did not have a blanket or a comforter for your bed. They did make the bed with sheets and pillows. Another thing if you run out of toilet paper at night, they will not give you more. until the next morning during regular business hours. They stated there was paper towel that we could use until morning. I was cleaning my room one morning and set my trash outside the door to take to the dumpster... I immediately got a knock on the door with a piece of paper stating their rules of the hotel, as the lady was explaining the rules she was sitting our trash back in my room.
Again, not terrible, but will we ever stay there again probably not.
3.0
The room was clean and well appointed. I could’ve used a real blanket, even though the room was warm. Personal preference.
6.0
1st time in 30 yrs I've heard of a hotel not giving toilet tissue to wipe your bottom besides the first day you check in.. I could understand it being a rule for your live ins or contract workers staying long term but not daily rents at 100 plus daily sorry
8.0
It seems there may be a pest issue. We killed about 3-4 roaches in our kitchen area between the two days we stayed there. Other than that, our stay was very pleasant.
2.0
When I arrived My room was very dirty. The dishes were dirty the carpet wasn't vacuumed there was a lot of crumbs on the side of the bed and a small blunt on the floor, behind the chair was someone else socks. I got a call at 8am telling me I had to check out an hr early because they was booked and needed the room. The staff was hard to find. U literally had to yell to get someone to come to the desk. Poor custom
1.0
Had many issues. Would not recommend.
5.0
Great rooms nice location!! The staff is amazing Shautay Wade from Management is a very nice person! I would definitely recommend this place!
1.0
The shower head was not working at all but the faucet was constantly dripping lots of water. I was there for 2 nights and complained to Expedia and hotel staff but it fell upon deaf and uncaring ears, all rooms occuppied was there answer. Room was also located nest to registration office so there was constant noise. Expedia offered $25 refund from the original coast of $225...how generous right? Never do business with Expedia again, go Booking. Health dept. should inspect the place
1.0
The room was disgusting. Urine on the sheets and waited 20+ minutes for new sheets at the front desk in which they had my employee, their guest, put on his own sheets. The room smelled horribly of cigarette smoke and there was ashes all over the floors and counters. When we asked to get refunded for 3 nights my employee would not stay there they refused to do so. They even told my employee that he isn’t allowed to check out early. He stayed one night and couldn’t even sleep in the room because it was smelly and all the guests were so loud.
1.0
I was there for a very short period before checking out and have disputed the charge to my credit card.
2.0
Dirty, smelly, had cockroaches
5.0
Very easy to check in. Quick and friendly service.
2.0
The bed was very comfortable. The room needs updated, especially the bathroom, but it was still clean. I would stay there again.
5.0
Nice and courteous when you can get a hold of someone
5.0
Clean and well equipped
1.0
This was a nasty place to stay. In the heart of Overland Park, Kansas a beautiful city. The air did not work properly, no comforter on the bed or blankets in the room. Door key stoped working three times. Never recommend this place to anyone but the homeless.
3.0
This is an extended stay hotel, no breakfast, no coffee in the lobby, no ice machines on the floor.
The room we stayed in was in need of some repair and a goog cleaning and exhibited water damage on the ceiling. Mattress did not have cover, bed had sheets but no blanket. You get what you pay for at this hotel.
1.0
No working lights, air or cold water
4.0
Room had a smell to it, not bad but also not good
1.0
Decided to book a hotel room for after the Taylor Swift concert as we were from out of town. We arrive at the hotel after the concert only to be told that our room was cancelled and there was absolutely nothing they could do for us. Mind you, it was 2 am and we were checking into a hotel room that was prepaid for. We were told first that hotels.com canceled our reservation. Now hotels.com saying the hotel cancelled it. Next when I called I had a rude woman tell me that because we arrived at 2 am the hotel cancelled our room.
Because of the concert there were no other hotels in the entire Kansas City area. Forcing my sister and I (both pregnant) to drive 3 hours home at 2 am. The hotel won’t take accountability or offer any accommodations for cancelling our room, and I’ve still been charged for the room.
Would not recommend staying somewhere that can’t even get their facts straight and Leave two women stranded in a city they are not from.
5.0
We were only here for a single night, but we were absolutely pleased with every aspect of our stay. The staff was incredibly nice and super helpful. I feel so bad that I didn’t catch the name of the woman at the front desk, but she was so nice, helpful, and welcoming.
1.0
Worst Hotel I ever stayed in. Elevator didn’t work. The tub was dirty. The rim of the stool was dirty. I asked to change rooms, they said they were full. I spoke to a manager name Shante, she said, she would have the room cleaned on Tuesday. Keep in mind, I checked in on a Saturday night. The cleaning crew knock on the door at 11 AM Tuesday, I said I would be out of the room by 12pm, I had the understanding they leave at 3 PM. They didn’t clean the room that day, the manager told me it would be Thursday before they could clean the room so I asked to change rooms again. She said no rooms were available.
I was out of the room on Thursday by 9:30 AM. I let the front desk know I was gone so they could clean the room, when returned that night, the room was still dirty. I went down to the front Desk. I spoke to a man name SALEEM. VERY RUDE NO RESPECT. He did nothing except yell at me.
The people that work there, tell you one thing and do another. From day one, I tried to get the bathroom cleaned and they said they’ll take care of it, but never did. They knocked Friday morning, I have been there a whole week so I told them to forget it. I was leaving Sunday.
I have a bad back and had to walk upstairs with luggage. I tried to change rooms, but they wouldn’t. They kept saying the elevator would be fixed the next day. When they said it was fixed, I was scared to use it, because they had lied so much. I didn’t trust them.
Night Clerk Sherry, was the best person working
3.0
Poor maintenance on the rooms. Seems like a lot of things need to be fixed they don’t get to right away they don’t inspect the rooms thoroughly. Seems like everything is being worked on. Things are out of service like the main bathroom in the lobby. Dogs were only supposed to be on the first level, but there were dogs on the second.
1.0
Neighbors very loud all night long. Uncomfortable bed. Room smelled of mold.
5.0
Excellent
5.0
Very nice staff. Better wifi would seal the deal
2.0
It looked like there was a lot of drug trafficking going on in the parking lot
1.0
The toilet overflowed twice, the tub was dirty and drained so slowly that I was standing in 6" of dirty water by the time my shower was done. Maintenance arrived without any tools to fix the toilet and then expected me to clean up after they plunged the toilet. We had to leave early because of a family situation, and they wouldn't refund any of my money because I paid in advance.
1.0
The room was not clean. There was trash between the couch cushions and the hideaway bed. The toilet was not clean and the seat had a crack in it. There was mold in the bathroom. There were 2 spoons and 1 fork in the kitchen. there was no bedding left for the hideaway bed. The floor was clearly not fully clean; cracks in the bathroom walls.
4.0
Rug was kind of gross, but the rest of the room was clean, and we just needed to crash for the night. Bed was comfy and I slept well. Housekeeping knocked on the door 2 hours before check out and asked when we were leaving. weird experience.
4.0
There was supposed to be a microwave in room not there. The microwave in room for everyone to use didn't work.i was there 3 weeks.
1.0
Room hadn’t been cleaned, dried ice cream on the lamp, floor and table, I had to clean it before putting things away, there wasn’t an exhaust fan in the bathroom, the heater wouldn’t stay on or kick back on without turning up the temperature, there wasn’t a blanket on the bed, and I was in a suite, the bedroom itself was cold, I found a dirty pair of pants in the bathroom from a previous guest, there was a tooth flosser on the bedroom floor by the bed, the hallways wreaked of marijuana, there were several dogs in the room across from me that barked non stop for both nights I was there
5.0
A little hard to find, but GPS got us here. I am not sure I could have found it without the GPS
4.0
It was a good place to stay,
2.0
The room looked very nice but right away we noticed the heater and air unit was partly apart. We turned the heat on and went to dinner. When we got back to the room.it was still 60 degrees in the room. The heat did not work at all. I talked to the front desk and they said they would put a work order in. About an hour later I talked with the front desk again and they said it would not be fixed till after check out the next day. They also did not offer another room where the heater worked or anything. This morning we woke up and my wife said she felt like something had crawled on her while we were in bed but she didnt see anything. We did find mice droppings on the bed after we got up. I checked out and left. The stove, fridge and everything was great, just the main thing was the heat not working and them not wanting to make ir right.
5.0
Enjoyed the location.
2.0
Broken bottle and debris in parking lot 20 feet from front door. Debris just outside front door. Front desk not available for 45 minutes because fixing shower. Strong smell of cleaning chemicals when you open front door.
5.0
Great experience
FAQs
How much does this hotel cost compared to others in Lenexa?
The average price for a rental in Lenexa is $124 per night. This rental is $37 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at MainStay Suites Kansas City Overland Park. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is MainStay Suites Kansas City Overland Park pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at MainStay Suites Kansas City Overland Park?
We found 7 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and laundry.
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