Staybridge Suites Madison East, an IHG Hotel
About this hotel
Located in Madison, this charming hotel for $116 per night is a fantastic choice for your next trip. Comfortable hotel with free breakfast and 24-hour fitness center An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour business center, a spa tub, and a business center. Staybridge Suites Madison East, an IHG Hotel offers 90 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily. An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
Dishwasher
Hot Tub / Spa
TV
Garden
Map of Madison, WI
Reviews
4.4/5.0
Excellent(508 Reviews)
4.0
Location was going through renovations but it was very clean and well maintained, both the room and the facility. Nice!
3.0
Very nice clean room.
2.0
This was a lovely hotel! Well kept, the staff is super friendly. Good breakfast. They're remodeling, but it didn't affect anything. The only ding was the coffee maker was broken but it was not big deal.
2.0
The room has lots of storage, large deep dresser drawers, and the bathroom vanity had multiple drawers and large under sink storage. The beds were comfortable and the thermostat was easy to maintain a desired temperature. Breakfast was great, many items to choose from, including fresh fruit. They shut breakfast down immediately at 9:30am, lights and everything! The pool/hot tub/fitness center is open 24 hours which is very convenient. They were also fast to salt the sidewalks in the snowy weather. The hotel appears new, but the furniture was slightly worn in our room (fabric sofa). All staff we encountered were very nice and we had no issues. And free laundry machines!
8.0
Most staff was prompt when needing assistance. Keycards do not work at all entrance with cold weather result in inconvenience with entering/exiting premises.
10.0
From the moment we walked in we were welcomed and felt at home. Great hospitality, great atmosphere, the morning breakfast exceeded my expectations. Great value.
8.0
Would be good to put additional lighting in parking lots on side of building
3.0
The furniture in our room was filthy. Didn’t even want to sit down on it. It was so dirty. Not a happy The furniture in our room was filthy. Didn’t even want to sit down on it. It was so dirty. Not a happy customer.
2.0
Neither the soap dispenser nor the conditioner worked in the shower. The TV remote didn't work. The elevator didn't work. Breakfast did have a lot of variety, but that was the only saving grace.
2.0
Checked into hotel and right away was downgraded to a different room. Reason why was disabled wife could not walk upstairs due to a non working elevator! And charged same price for room !
2.0
We stayed here with our baby. We loved the layout and the mini kitchen. The pool was a bonus. But it has been poorly maintained. The elevator was out of service the whole week we were there and we were located on the 3rd floor. The carpet in the staircase is likely beyond a good wash and needs to be replaced. The carpets in the suites were also filthy. Cleaning up spills from our baby made the white towels dark grey. The whole hotel also has a musty smell.
But they had happy hour a few days a week and when the maids came, they were generous with the linens.
So as much as it was a perfect set up for us, it just lacks its potential in cleanliness. Its both good and bad.
PS no crib or high chairs were available at this hotel.
2.0
The staff were friendly, the there were some issues with the hotel and our reservation. The elevated and hot tub were not in service, and we reserved a 1 Bedroom King, but when we arrived there were no King rooms available at all. We received a refund for the difference in cost for the room type, but if we’d known about these limitations in advance we’d likely have stayed someplace else.
The desk staff was responsive and checked in frequently to see if there was anything more they could do. They deserve a lot of credit for doing all they could.
8.0
The staff and room size were great. But the kitchen wasn't wiped down very well, the kitchen trash was full, and the body wash was empty. Great facility and front desk staff but the room cleaning wasn't.
5.0
Lovely stay.
3.0
Paid for a king and got a queen. Our floor and room smelled really bad from someone’s cooking (no fault of the hotel, just happened). Cold water when showering in the morning. Not worth the money paid.
4.0
It was fine.
3.0
These are always a comfy place to stay with great amenities. This particular location is starting to show some age with wear and tear. I would still stay again.
5.0
The staff was very helpful and accommodating
1.0
Showed up at 10pm to not have a room. Was yelled and swore at by the front desk. Was told when I said I’d like to speak to a manager by Front desk lady “I don’t need this *ickin* Job. All day long I have to deal with Bill****.
Was told that they do not guarantee hotels.com clients rooms if they sell out. She said they forgot to call which could have called, texted, emailed. There was zero communication and I was just sent out in the the late evening hoping I could find a different room. The asst gm the next day said he’d follow right back up and now 2 days later still no call. I wish I could post a video I took of the incident. Overall by far the worst staybridge I’ve ever stayed at and you should avoid this place at all costs it’s extremely poorly ran from management all the way to staff.
2.0
Breakfast was good
3.0
The pool and hot are always broken.
2.0
1) Pungent and constant odor of marijuana at the front desk during check in, in the hallways, and in our room throughout the stay.
2) Woke up at 5am to cigarette smoke through venting in our bedroom. Called front desk. No follow up.
3) Pool closed after first day. Entire reason we booked the property.
4)Elevator felt dangerous and hadn’t been inspected since 2021.
5.0
Very clean and quiet
3.0
Our one night stay at Staybridge was perfect. After a full day of travel, having the reception was wonderful. The bed was very comfortable. The in room coffee was tasty. The breakfast was definitely adequate. Only negative, a small thing, but the hotel is otherwise so very nice, the toilet paper wasn’t very good quality. All the staff was very friendly and responsive. I would stay at Staybridge again if the need arose.
2.0
This is a nice hotel with a great location. Food was good…large number of breakfast items and an evening happy hour. All included in room charge. The property and furnishings could use upgrades. Furniture was shabby in common ares and rooms. Everything was clean however. Friendly staff who care.
5.0
All property staff were friendly...social days Monday, Tuesday and Wednesday were nice and added a home feel and introduced us to more friendly and welcoming staff.
Were ever you go in this place you see smiles!
Great value for the money.
Would recommend the place and would give it a 5 hearts rating!
2.0
Nice room that was clean, Decent breakfast. Shower dripped and the room was right next to the elevator which disturbed sleep somewhat. Parking is a little far from the main entrance upon arrival. Just fine for a night.
5.0
The complementary breakfast is super! Good coffee, lots of hot choices. We walked right across the street to Mr. Brews Tap House and further down the parking lot to the Venezuelan restaurant. The room was spacious and comfortable. We would stay here again.
4.0
About a 2 hour fiasco with keys not working, but staff and maintenance were fantastic so this was actually a positive experience as opposed to negative. Not common to get that kind of customer service these days. Would definitely come back. Only reason for downgrade would be hot tub not working. Likely out of your control, but a bummer.
5.0
Up above us was a fight all night couldn't sleep had to call down to front desk
2.0
Suites were cleaned. Bathroom has no vent. Went down for breakfast, but they were out of everything.
3.0
The staff were friendly and the room was decent, but the breakfast was a bust. Waffle maker was broke. They served tiny eggs, sausage and cereal. There is a Panera down the road though that had great breakfast.
4.0
We liked the property including the location and staff but we were told housekeeping would be on the third day but it happened the next day and no housekeeping on the third day occurred. Also next door Saturday evening there was barking from a dog and my wife had to call down to the front desk to have it addressed. Apparently the owners were contacted and put an end to the barking.
5.0
Very nice
Large rooms
Staff was great
4.0
Staybridge is always a good option. They were a little behind in maintenance, as the paint was peeling above the tub, but the staff was very friendly and helpful. Would stay again!
5.0
Checked in late. Staff very friendly. Appears to be updated recently. Newer carpet and decor.
1.0
Smoke alarm in my room beeped two nights and they never fixed. I took batteries out but it still beeped. Front desk arrival person very rude and inconvenienced that I wanted to check in. Terrible service and sleepless smoke alarm nights. Have fun
2.0
Where do i begin? See Google review..... but doors were in bad condition, no exhaust in bathroom, room was stale. Tub was gritty. Housekeeper Was Great!!!!!! Tia was just working to collect and no real enthusiastic for work. Truly disappointed, which is why I stick with Hyatts and Marriotts!!! I will not be returning
4.0
Very nice room. Loved the extra space and having the kitchen. Loved the king size bed but not the best mattress. Wish there had been a few more cooking pans and cleaning supplies for dishes. Overall really great stay!
2.0
AC didn't work well
Only one burner worked on stove
Ice maker didn't work, and it leaked into the fridge
FAQs
How much does this hotel cost compared to others in Madison?
The average price for a rental in Madison is $139 per night. This rental is $23 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Staybridge Suites Madison East, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Staybridge Suites Madison East, an IHG Hotel. Enjoy the water!
Is Staybridge Suites Madison East, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Staybridge Suites Madison East, an IHG Hotel?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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