Hotel in State of Quintana Roo
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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About this hotel
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, concierge services, and laundry facilities.
Change of towels is available on request.
Hotel Chichen Itza offers 40 accommodations with coffee/tea makers and complimentary toiletries. Rooms open to balconies. Each accommodation is individually furnished. 29-inch LED televisions come with cable channels.
Recreational amenities at the hotel include an outdoor pool.
Change of towels is available on request.
Hotel Chichen Itza offers 40 accommodations with coffee/tea makers and complimentary toiletries. Rooms open to balconies. Each accommodation is individually furnished. 29-inch LED televisions come with cable channels.
Bathrooms include bathtubs or showers. Business-friendly amenities include desks and phones. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Restaurant
Air conditioning
Pool
Non-smoking
TV
Coffee/tea maker
Bar
Balcony/Terrace
WiFi/Internet
No pets allowed
Garden
Laundry services
Bath or shower
Ironing facilities
Free toiletries
Towels
Desk
Hairdryer
Map of State of Quintana Roo
Available Rooms
Ratings and reviews
10 / 10Outstanding·Apr 2026
The rooms were clean and comfortable. The bathrooms were big. We loved sitting by the outdoor pool, listening to the birds and swimming. We felt like we were in an oasis. The breakfast was excellent. The hotel is also very close to Chichen Itza. It has secure parking on site.
10 / 10Outstanding·Apr 2026
We absolutely loved our stay at Hotel Chichén Itzá. The property is a beautifully preserved converted hacienda, full of character and charm, which made the whole experience feel really special and unique.
The rooms were clean, spacious, and very comfortable which was perfect for our group. The bathrooms were a standout too, with full bathtubs which were great after long days exploring.
The restaurant was fantastic, serving mostly traditional Mexican food that was fresh, authentic, and consistently delicious.
What really made this place exceptional, though, was the staff. They were incredibly friendly, attentive, and genuinely service-oriented, nothing ever felt like too much trouble.
The pool area was great for both adults and kids, and the grounds themselves are absolutely stunning, immaculately maintained and a joy to walk around.
We stayed as a group of 9, including children, and it suited us perfectly. It’s one of those places that feels relaxing, welcoming, and memorable all at once.
Would absolutely stay here again and highly recommend it to anyone visiting Chichén Itzá.
8 / 10Excellent·Mar 2026
Room was clean and tidy but was kind of dark due to black furniture. Staff was good and helpful. Breakfast was fantastic and we liked the service. The amount we paid for one night stay is pricey for the quality of hotel in that small town.
5 / 10·Jun 2026
Beautiful little town, amazing hotel!
Breakfast and coffee, included for just $5, were delicious. Staff was incredibly kind and helpful and the pool and grounds were so gorgeous. It was a little difficult to find dinner out past 6 pm, but this was a wonderful experience, I highly recommend this hotel!!
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Top rated by guests
8.6Excellent
(825 Ratings)
"The rooms were clean and comfortable. The bathrooms were big. We loved sitting by the outdoor pool, listening to the birds and swimming. We felt like we were in an oasis. The breakfast was excelle..."
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