Best Western The Westerly Hotel
About this hotel
Nestled in Courtenay, this attractive hotel for $123 per night is a fantastic option for your next trip. Comfortable hotel with 3 restaurants and free breakfast 3 restaurants, 3 bars/lounges, and a fitness center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a conference center, and 24-hour room service. Best Western The Westerly Hotel offers 67 air-conditioned accommodations with coffee/tea makers and hair dryers. 50-inch Smart televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Courtenay hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily. Recreational amenities at the hotel include a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Gym / Fitness Center
Map of Courtenay
Reviews
4.0/5.0
Good(789 Reviews)
2.0
Nice little town. Nothing open on Sundays. Will try another hotel next time
3.0
Great service, friendly staff, and a housekeeper that let me in after i locked myself out. She was friendly, professional and helped this hotel in the 5 star range.
Included was absolutely amazing. Fresh food, well prepared, and in abundance.
The lobby area had a very nice fireplace and comfy chairs to relax in.
8.0
The insulation could be improved but bed was very comfy and location is very central.
4.0
Displeasing things in no particular order:
-getting a room in a different building than the main hotel so you have to walk out in the rain to get to the services
-cold shower because there’s no hot water
-Wifi disappearing at 1am
-no flexibility for a late checkout
-morning wake up call that wasn’t requested
6.0
The pool is out of commission. The hotel staff is good. The hotel could use a facelift.
10.0
Clean quiet room. Breakfast was excellent.
10.0
Construction adjacent to property.
2.0
The room and facilities were very nice and clean and the service was good.
During the night at around 2 pm young adults were racing around the parking and screaming and yelling for over an hour disturbing our sleep. Night person said he didn't hear anything.
10.0
This was a great place to stay for our couple days in the area, Lots of shopping and restaurants in the area,
Room was spacious but the carpets did have some stains, The free breakfast buffet was great’
10.0
The staff were very friendly and helpful and the room was perfect. It’s a wonderful place to stay.
4.0
The hotel does not show up properly on maps or google and signage is minimal. Difficult to get to. Elevator was not working. Staff were very nice and great breakfast included.
4.0
Our 2 night stay was pleasant, the rooms were very well kept, beds and pillows were excellent. Staff was good and we enjoyed the complimentary continental breakfast. It was above average for what they offered.
The layout of the hotel was like navigating a maze though. The elevator was out of service, not a big deal but it meant figuring your way around staircases and doorways to get to your rooms, trust me, it was interesting. All in all? Good stay
4.0
When checking in we explained that my boyfriend was in town for major surgery at the Comox Hospital and requested a room close to the elevator. We were given a room on the ground floor that was easily accessible. We were pleased with this until the next day; the room was at the back across the alley from a construction site. It was noisy all day and not at all restful.
The day of the operation I arrived back at the hotel at 8:30 in the evening and could not find a parking spot. I pulled into the check-in zone and went to speak to the desk clerk. I was told that there was a tournament in progress and they took up all the parking but it would be done around 9:30. I was offered no alternative (or apology). When I asked for an alternative, the desk clerk asked if I had checked the side for parking; there was no parking at the side. I felt like I was just expected to come back in a hour. I was exhausted and extremely disappointed with this situation.
5.0
Quite helpful
4.0
Parking is tight but there is underground available. Elevator out of service in main building but staff easily switched me over to the new wing. Best Western is a consistent brand, bed, bedding, room size, decor and amenities updated and comfortable. Bathroom had plenty of counter space and my only criticism was the positioning of the bathroom door and the toilet/toilet paper roll holder - just a bit awkward. Breakfast had great choices of hot & cold, juice, fruit, pastries, etc. don’t forget to tip!
5.0
Nice room and great breakfast. No pool or hot tub even though advertised on website. Staff very helpful
2.0
The room was too hot when we went to bed. I turned on the air conditioning and it was very noisy, which made it hard to fall asleep.
4.0
The rooms were clean and updated. The beds and linens were great. Nice to have a pub on location. Large variety of complimentary breakfast items
5.0
Enjoyed.
5.0
Clean and great breakfast
3.0
Staff were absolutely amazing at the Best Western, they were kind, friendly helpful however I was completely thrown off being put in a pet room. I love animals but do not enjoy staying in a place that smells like wet dog.
5.0
A little dated, but certainly satisfactory room.
5.0
Friendly front desk staff. Clean rooms and great walk in shower. Comfy beds.
5.0
Here for work. Hotel was dessert.
5.0
Very handy. Very nice
5.0
Nothing unique just a nice conveniently located B.W. Hotel with great staff, especially the housekeeping staff, Good breakfast and a good pub for dinner.
4.0
Clean hotel, cleaning staff do a pretty good job. Parking was tight and area is busy with traffic. Continental breakfast was very good. Matt ( I think) at the front desk was super helpful.
5.0
The rooms are lovely, the location was great and they offer a free, full breakfast. The you woman who checked me into the hotel was very capable and so hospitable. A lovely start to our visit.
5.0
Great staff. Very friendly and helpful!
3.0
After an early start and a long day travelling, the close proximity of The Westerly to the ferry port at Little River, Comox, was a welcome relief. Quite easy to find, following the main roads out of Little River and joining up with highway 19A into Courtenay. After passing over the river bridge, a short distance to a right hand turn-off into Riverside Lane and the hotel car park entrance is a short entrance off to your left. Check in was very efficient and the lady on reception was welcoming and helpful.
The restaurant located in the hotel only serves breakfast, which was a good mix of hot and cold buffet style food choices, all self service. Adjoining the hotel complex is the Flying Canoe West Coast Pub, which serves traditional pub favourites like burgers, wood-fired pizzas & wings, plus beer!
We would definitely stay here again.
5.0
Front desk clerk (Naomi) was very friendly and knowledgeable
4.0
I have stayed here a few times. It is relatively comfortable, I like having a balcony and the attached restaurant serves large portions of good food. It is not the quietest location (depending on room location) because you are near one of the busiest intersections in the area.
5.0
Very nice buffet breakfast included with the room. A nice start to our day.
3.0
Clean safe property. Friendly staff. Very good breakfast buffet.
5.0
Great service wonderful room
5.0
Clean, quiet and updated!
5.0
We stayed only one night, but after a 5:00a.m. start to our journey, we were very grateful to be allowed an early checkin. The reception staff were very pleasant. Lots of variety for breakfast, and an attractive breakfast room. Parking in the evening was a little difficult, but the hotel is right across the road from a shopping area.
5.0
very clean
5.0
Clean hotel and room. Restaurant and the food was good. Great service.
5.0
Easy to find, easy to park, easy to check in.
FAQs
How much does this hotel cost compared to others in Courtenay?
The average price for a rental in Courtenay is $102 per night. This rental is $21 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western The Westerly Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Best Western The Westerly Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western The Westerly Hotel?
We found 6 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and laundry.
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