Hotel in Porto District
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
Comfortable Accommodations
Amenities
Business facilities
Airport transportation available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Garden
Laundry services
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key access
Key card access
Contactless check-in/out
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Porto District
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Sep 2026
We had a lovely surprise ... we got an upgrade on our room and it was super.
Food in the restaurant had some quite strange combinations but that was just my personal choice.
10 / 10Outstanding·Jun 2026
Wonderful experience from start to finish. Although it started two days previous when we were text by the staff to ensure they had everything set up for us. We travelled with our 1 year old and they were so kind and lovely to him. The room was fabulous and it was just an excellent, relaxing stay. Top notch. The staff are fantastic.
N/A. Superb hotel.
10 / 10Outstanding·Jun 2026
Everything
5 / 10·May 2026
The hotel itself is pleasant, with nice design, good cleaning, and welcoming staff who tried to help with requests. For example, our fridge was broken and they brought a replacement almost immediately after we reported it.
There were some small issues: in the gym there was no clear way to turn on air conditioning, so it was not comfortable to exercise there. In the sauna I did not see an emergency/alert button, so I felt unsafe using it alone.
The main problem was the “breakfast + dinner” package. In our case, the price difference versus breakfast only was around EUR 460 for 4 nights, so we expected a much better dinner experience. The dinner quality was disappointing: undercooked meat, no question from staff about how we wanted it cooked, weak desserts, dry potatoes, only the main course included, and drinks charged separately.
After the first dinner, we asked to cancel the remaining 3 dinners. We were ready to pay for the first night, but the hotel only agreed to refund EUR 150 for the remaining 3 nights, which is more than 2 times less than the original package price difference. The hotel was not willing to negotiate further, even when Booking.com contacted them.
Overall, the hotel could have been a nice stay, but this package issue and the management’s unwillingness to understand the situation ruined the experience for us. Future guests should check the real value of the dinner package very carefully before paying extra for it.
$$$$
Top rated by guests
9.6Outstanding
(529 Ratings)
"We had a lovely surprise ... we got an upgrade on our room and it was super."
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