Swing & Pillows - USJ Taipan

24hr service was the most inspiring

Not anything but some small finishing

big room, big bed, near to restaurant and convenient store

room and toilet a bit smelly,

Comfy and location. My family happy with stay.

Towel is okay but can be better

The area is surrounded with food and a convenient store.

My stay at this hotel was extremely disappointing. The overall condition of the property is clearly poorly maintained and in need of serious repairs. The staircase is damaged and appears unsafe. The room was also in very poor condition. The mattress was uncomfortable and difficult to sleep on, while the bed frame/bed base was already broken. There was also an unpleasant smell in the room. The bedsheet and blanket had large yellow stains, which raised serious concerns about cleanliness and hygiene. After sleeping for some time, my whole body became itchy, making me even more concerned about the condition and cleanliness of the bedding and mattress. The wardrobe door was damaged and could not be used properly. Even worse, the door lock was broken, which raised concerns about safety and security. The bathroom cleanliness was also unacceptable. There were many yellow stains and marks, and it did not appear to have been properly cleaned. On top of that, the soundproofing was very poor. Noise from outside and nearby rooms could easily be heard, making it difficult to rest properly. Overall, this was a very unpleasant stay. The hotel seriously needs to improve its maintenance, cleanliness, hygiene, and room facilities. Based on my experience, I would not consider staying here again.