The Glasshouse, Autograph Collection

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review stars
8.5Excellent
(970 Ratings)
"Wow! We had a king suite overlooking the city. When you opened our door you stepped into the bar lounge- this was great. David the bellman was super informative and Jordan at the desk was great. The k..."
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8.5 / 10
Excellent(970 Ratings)

Hotel in Edinburgh

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this hotel

The Glasshouse, Autograph Collection is a modern 5-star boutique hotel set behind the historic facade of 172-year-old Lady Glenorchy Church.

Amenities

Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Accessible Parking
Outdoor Cooking
Family friendly
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products

Map of Edinburgh


Available Rooms

Ratings and reviews

8.5 / 10
Excellent(970 Ratings)
100% verified reviews
10 / 10Outstanding·Sep 2026
Wow! We had a king suite overlooking the city. When you opened our door you stepped into the bar lounge- this was great. David the bellman was super informative and Jordan at the desk was great. The kicker were the drams sent to our room, nice touch
10 / 10Outstanding·Sep 2026
Location, views, amenities. Everything. David looked wonderful in his kilt and his list of restaurants and insights was carefully curated and thoughtful.
Nothing. Everything was fabulous, though navigating our way around and between levels to our room and finding the lift on the 3rd floor was tricky at first but we got our steps up with all the walking.
9 / 10Outstanding·Aug 2026
Excellent breakfast. Hotel location was ideal for us as every thing was walking.
No lift to 2 floor.
5 / 10·Jun 2026
The location is good, across from the shopping centre and short walk down to the Royal Mile. The rooms are clean and stylish. Two out of the three breakfasts were very nice. Some of the staff were professional and courteous. The tram is literally right outside, that’s handy for going to the airport, but if you are light sleeper at the sound of the tram bell might be disturbing.
Some of the staff were basically untrained. I would expect a better standard at even a three star hotel let alone a five star. There were so many misunderstanding and miscommunications. And at breakfast there would be a missing cup one day the next day a missing teaspoon, and we’d ask for certain things and they would not come out that way. One morning the breakfast was just thrown on the plate, it was greasy and the eggs not cooked. I was offered a gluten-free muffin which is the first day I had it came on the plate. The day of the bad breakfast it was left on top of the cooked food in the plastic wrap! The other breakfasts two were very good and I was impressed with them but the third was quite poor. Maybe it was a different chef that day. Our shower leaked so every time we had a shower, the entire bathroom would flood and we’d have to use two towels to fully dry the floor. The Hotel bar isn’t an actual bar, it’s basically in the middle of a corridor and is only opened for very limited hours. It does not have any beers on tap. For the main Hotel bar it was very poor. The hotel is situated over a Wetherspoons, our room was directly over it, so it’s quite loud until around 10 pm or so. Overall taking an account the level of service, the noise, the shower, and food, I would not consider the standard to be a five star hotel at all. I would not stay here again for any future trip to Edinburgh.

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FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at The Glasshouse, Autograph Collection. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is The Glasshouse, Autograph Collection pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at The Glasshouse, Autograph Collection?

We found 25 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.


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