High-ser Apartment -2BR - NiceView - Parking - Spacious - In center
9.4 / 10
Outstanding(157 Ratings)
$$$$
Apartment in Hanoi
7 guests · 2 bedrooms · 2 baths
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
7 / 10
Large apartment good for families with some issues
Large apartment with plenty of space for a family. Responsive and friendly staff. Very luminous in the living room. Depending on which floor you are, the rooms will have outdoor light. Welcome snacks were a nice touch. Faucet with purified drinking water. The air conditioning worked really well and was quiet.
Bath tub was clogged and it took nearly two days to get it resolved. Ants in the kitchen area and bathroom. Centipedes found in the bedroom upon arrival, but not seen after. You need to preheat water heater for showers and even then we run ojt of hot water quickly. The beds were not the most comfortable, and not enough blankets and pillows. No cleaning products available to clean bathrooms and countertops.
10 / 10
Highly recommended!
Very smooth check in process with friendly staff. The place is super comfortable and great value for such a big home.
9 / 10
Perfect start to a visit to Vietnam and Hanoi
Really nice and spacious apartment. Very modern and well equipped even with filtered water. Excellent service.
A minor point is the details say sofa bed available but it wasn’t a sofa bed. This was resolved by owner very quickly.
6 / 10
The stay was decent but interactions with staff were underwhelming at best
It felt modern, spacious and somewhat clean.
It is close to Thang Long Citadel and the Ho Chi Minh Mausoleum.
The in-unit washer and dryer made laundry very convenient.
Filtered water is available through a faucet by the kitchen sink.
There are many coffee shops and restaurants nearby.
Toilet paper can be refilled but you need to ask and wait an hour or two.
Responses from staff from 9:00 to 21:00 were fairly quick.
Getting to the apartment would be difficult if you have a lot of luggage or strollers. Cars cannot drive into the alley to get the apartment. If you enter from the street south of the alley, you will traverse potholes. The street to the north side has more motor traffic but the walk is smoother. Staff could have been clearer with the best way of getting there.
After many hours to get there, the check-in process involved sitting in the apartment's kitchen table and reading and signing the contract. Although the contract was transparent, especially the rent and the deposit, it made me wary of the finer details. This was not reassuring especially after a long flight and Grab ride.
I specifically requested that an extra bed be added. The app said the cost was free and staff confirmed that this could be done. Upon arrival, I was told the bed was not added and that it would cost money. After discussing, we were told that adding a bed could be possible at zero cost. I would have hoped that a bed be added in the first place.
The queen bed had many hairs on the bedsheets and pillows. There were many ants in the kitchen.
The cleaning ladies would cook often, making the ground floor and elevators smell of fish sauce.
The deposit could not be returned early due to apartment policy, and as I had to check out early morning and catch a flight, I had to await the cleaning lady for my 2 mil VND. The cleaning lady came in and asked via translator app if the deposit had already been returned by the owner, even though we were explicitly told that the cleaning lady would return the deposit in cash. I think the cleaning lady wanted to take advantage of the language barrier to keep the deposit for herself if I said anything other than "no."
The food prices nearby are higher and the food is catered more for tourists.
The apartment has signs of damage from prior guests, which made me concerned about being blamed for the damage.
Large apartment with plenty of space for a family. Responsive and friendly staff. Very luminous in the living room. Depending on which floor you are, the rooms will have outdoor light. Welcome snacks were a nice touch. Faucet with purified drinking water. The air conditioning worked really well and was quiet.
Bath tub was clogged and it took nearly two days to get it resolved. Ants in the kitchen area and bathroom. Centipedes found in the bedroom upon arrival, but not seen after. You need to preheat water heater for showers and even then we run ojt of hot water quickly. The beds were not the most comfortable, and not enough blankets and pillows. No cleaning products available to clean bathrooms and countertops.
10 / 10Outstanding·Oct 2026
Very smooth check in process with friendly staff. The place is super comfortable and great value for such a big home.
10 / 10Outstanding·Oct 2026
Không gian thoải mái như ở nhà, tiện nghi đầy đủ, đi du lịch mà như ở nhà
6 / 10Average·Sep 2026
It felt modern, spacious and somewhat clean.
It is close to Thang Long Citadel and the Ho Chi Minh Mausoleum.
The in-unit washer and dryer made laundry very convenient.
Filtered water is available through a faucet by the kitchen sink.
There are many coffee shops and restaurants nearby.
Toilet paper can be refilled but you need to ask and wait an hour or two.
Responses from staff from 9:00 to 21:00 were fairly quick.
Getting to the apartment would be difficult if you have a lot of luggage or strollers. Cars cannot drive into the alley to get the apartment. If you enter from the street south of the alley, you will traverse potholes. The street to the north side has more motor traffic but the walk is smoother. Staff could have been clearer with the best way of getting there.
After many hours to get there, the check-in process involved sitting in the apartment's kitchen table and reading and signing the contract. Although the contract was transparent, especially the rent and the deposit, it made me wary of the finer details. This was not reassuring especially after a long flight and Grab ride.
I specifically requested that an extra bed be added. The app said the cost was free and staff confirmed that this could be done. Upon arrival, I was told the bed was not added and that it would cost money. After discussing, we were told that adding a bed could be possible at zero cost. I would have hoped that a bed be added in the first place.
The queen bed had many hairs on the bedsheets and pillows. There were many ants in the kitchen.
The cleaning ladies would cook often, making the ground floor and elevators smell of fish sauce.
The deposit could not be returned early due to apartment policy, and as I had to check out early morning and catch a flight, I had to await the cleaning lady for my 2 mil VND. The cleaning lady came in and asked via translator app if the deposit had already been returned by the owner, even though we were explicitly told that the cleaning lady would return the deposit in cash. I think the cleaning lady wanted to take advantage of the language barrier to keep the deposit for herself if I said anything other than "no."
The food prices nearby are higher and the food is catered more for tourists.
The apartment has signs of damage from prior guests, which made me concerned about being blamed for the damage.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at High-ser Apartment -2BR - NiceView - Parking - Spacious - In center. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is High-ser Apartment -2BR - NiceView - Parking - Spacious - In center pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at High-ser Apartment -2BR - NiceView - Parking - Spacious - In center?
We found 20 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and heating.
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
Balcony/Terrace
WiFi/Internet
Shared living spaces
Garden
Laundry services
Electric Vehicle Charging Station
Family friendly
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Hanoi
Ratings and reviews
9.4 / 10
Outstanding(157 Ratings)
100% verified reviews
7 / 10Good·Nov 2026
Large apartment with plenty of space for a family. Responsive and friendly staff. Very luminous in the living room. Depending on which floor you are, the rooms will have outdoor light. Welcome snacks were a nice touch. Faucet with purified drinking water. The air conditioning worked really well and was quiet.
Bath tub was clogged and it took nearly two days to get it resolved. Ants in the kitchen area and bathroom. Centipedes found in the bedroom upon arrival, but not seen after. You need to preheat water heater for showers and even then we run ojt of hot water quickly. The beds were not the most comfortable, and not enough blankets and pillows. No cleaning products available to clean bathrooms and countertops.
10 / 10Outstanding·Oct 2026
Very smooth check in process with friendly staff. The place is super comfortable and great value for such a big home.
10 / 10Outstanding·Oct 2026
Không gian thoải mái như ở nhà, tiện nghi đầy đủ, đi du lịch mà như ở nhà
6 / 10Average·Sep 2026
It felt modern, spacious and somewhat clean.
It is close to Thang Long Citadel and the Ho Chi Minh Mausoleum.
The in-unit washer and dryer made laundry very convenient.
Filtered water is available through a faucet by the kitchen sink.
There are many coffee shops and restaurants nearby.
Toilet paper can be refilled but you need to ask and wait an hour or two.
Responses from staff from 9:00 to 21:00 were fairly quick.
Getting to the apartment would be difficult if you have a lot of luggage or strollers. Cars cannot drive into the alley to get the apartment. If you enter from the street south of the alley, you will traverse potholes. The street to the north side has more motor traffic but the walk is smoother. Staff could have been clearer with the best way of getting there.
After many hours to get there, the check-in process involved sitting in the apartment's kitchen table and reading and signing the contract. Although the contract was transparent, especially the rent and the deposit, it made me wary of the finer details. This was not reassuring especially after a long flight and Grab ride.
I specifically requested that an extra bed be added. The app said the cost was free and staff confirmed that this could be done. Upon arrival, I was told the bed was not added and that it would cost money. After discussing, we were told that adding a bed could be possible at zero cost. I would have hoped that a bed be added in the first place.
The queen bed had many hairs on the bedsheets and pillows. There were many ants in the kitchen.
The cleaning ladies would cook often, making the ground floor and elevators smell of fish sauce.
The deposit could not be returned early due to apartment policy, and as I had to check out early morning and catch a flight, I had to await the cleaning lady for my 2 mil VND. The cleaning lady came in and asked via translator app if the deposit had already been returned by the owner, even though we were explicitly told that the cleaning lady would return the deposit in cash. I think the cleaning lady wanted to take advantage of the language barrier to keep the deposit for herself if I said anything other than "no."
The food prices nearby are higher and the food is catered more for tourists.
The apartment has signs of damage from prior guests, which made me concerned about being blamed for the damage.
$$$$
Top rated by guests
9.4Outstanding
(157 Ratings)
"Very smooth check in process with friendly staff. The place is super comfortable and great value for such a big home."
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Hanoi
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
Balcony/Terrace
WiFi/Internet
Shared living spaces
Garden
Laundry services
Electric Vehicle Charging Station
Family friendly
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at High-ser Apartment -2BR - NiceView - Parking - Spacious - In center. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is High-ser Apartment -2BR - NiceView - Parking - Spacious - In center pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at High-ser Apartment -2BR - NiceView - Parking - Spacious - In center?
We found 20 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and heating.
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