Hotel in Vienna
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this hotel
This smoke-free hotel features a 24-hour fitness center, a coffee shop/cafe, and a business center. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Gilbert offers 57 accommodations with espresso makers and safes. Accommodations offer separate sitting areas. 43-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, and hair dryers.
Recreational amenities at the hotel include a 24-hour fitness center.
Hotel Gilbert offers 57 accommodations with espresso makers and safes. Accommodations offer separate sitting areas. 43-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioning
Non-smoking
TV
Bathroom
Coffee/tea maker
WiFi/Internet
Kettle
Laundry services
Bath or shower
Towels
Safe
Desk
Hairdryer
Map of Vienna
Available Rooms
Ratings and reviews
10 / 10Outstanding·May 2026
Stayed on the top floor. The suite was incredible. Definitely will be booking again.
10 / 10Outstanding·May 2026
Stylish property - we even had a record player and LPs in our room! Excellent breakfast. Good location.
10 / 10Outstanding·May 2026
Check‑in was very disappointing. I was the only guest waiting, yet the receptionist (blonde, curly hair) stayed on a phone call about a query on splitting a bill and did not acknowledge me for about 15 minutes. No eye contact, no “I’ll be right with you,” nothing. After a long journey, this felt dismissive and unprofessional, and it created a very poor first impression of the hotel.
Thankfully, other staff members were far better. Joe was the only person who actually welcomed us properly, and the cleaning lady on the third floor went out of her way to help me find an iron. Their kindness stood in sharp contrast to the front‑desk experience.
The room was small and basic, though the bathroom was a decent size. The AC worked well, which was essential because it was extremely hot during our stay. There’s no complimentary bottled water — I was simply told to drink from the tap by the same blond, curlyhaired staff.
The location is excellent, right by the Museum Quarter and about a 20‑minute walk to St. Stephen’s Cathedral, with plenty of food options nearby. Unfortunately, the unprofessional check‑in overshadowed what could have been a much better stay.
5 / 10·Aug 2026
Stayed for 3 nights with my mother.
Lovely and clean hotel, room had all the required necessities great shower, air con and also lovely touches on welcoming!
All staff were very welcoming and helpful, we requested an early breakfast on check out pre breakfast and they prepared a little box for us! location was perfect right by the museum quarter.
The breakfast had overall decent choices and coffee to order which was lovely rather than just filter coffee option! I have seen more of a variety with the cooked breakfast elsewhere but we still enjoyed and very satisfied. A lovely hotel and interior, would recommend!
$$$$
Top rated by guests
9.4Outstanding
(172 Ratings)
"Stayed on the top floor. The suite was incredible. Definitely will be booking again."
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