Hotel in Kampala
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Along with 6 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar.
Kampala Serena Hotel offers 152 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch Smart televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
Kampala Serena Hotel offers 152 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch Smart televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.
This Kampala hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and complimentary weekday newspapers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
Guests under 18 years old are not allowed in the health club.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Restaurant
Air conditioning
Pool
Non-smoking
Gym
TV
Bathroom
Bar
Spa
Balcony/Terrace
WiFi/Internet
Minibar
No pets allowed
Garden
Laundry services
Sauna
Bath or shower
Children's high chair
Ironing facilities
Towels
Linens
Safe
Desk
Hairdryer
Map of Kampala
Available Rooms
Ratings and reviews
10 / 10Outstanding·May 2026
Serena is expensive but it’s a great spot to “land” when you come to Kampala. The grounds are fantastic, the pool is excellent, and the service is great. Centrally located, high security - a great place to stay when you’re in Kampala.
10 / 10Outstanding·May 2026
Did not use the Spa
10 / 10Outstanding·May 2026
Good
5 / 10·Jul 2026
Here's a polished five-star review you can post:
⭐⭐⭐⭐⭐
My stay at Serena Hotel Kampala was nothing short of exceptional. From the moment I arrived, I was struck by the peaceful atmosphere. The hotel is truly serene—quiet, relaxing, and beautifully surrounded by nature, creating the perfect environment to unwind.
The hygiene standards are outstanding. Without a doubt, this is one of the cleanest hotels I have ever stayed in. Every area, from the rooms to the common spaces, is impeccably maintained, reflecting a genuine commitment to excellence.
The food is another highlight. Every meal was fresh, flavorful, and prepared to a very high standard. The swimming pool is spotless, well maintained, and provides a wonderful place to relax.
What truly sets Serena Hotel Kampala apart, however, is the people. The service is exceptional. Every member of staff was warm, professional, attentive, and always willing to go the extra mile to make my stay comfortable and memorable.
If you're looking for a hotel that combines luxury, tranquility, impeccable cleanliness, outstanding dining, and world-class hospitality, Serena Hotel Kampala is an easy choice. I highly recommend it and look forward to returning. A well-deserved five stars.
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Top rated by guests
9.4Outstanding
(262 Ratings)
"Serena is expensive but it’s a great spot to “land” when you come to Kampala. The grounds are fantastic, the pool is excellent, and the service is great. Centrally located, high security - a great pla..."
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