Hotel in San Cristobal de Casas
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
A restaurant, a bar/lounge, and a rooftop terrace are available at this hotel. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and tour/ticket assistance.
Change of towels is available on request.
Hacienda Valentino offers 10 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Pillowtop beds feature premium bedding. 40-inch Smart televisions come with cable channels.
Change of towels is available on request.
Hacienda Valentino offers 10 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Pillowtop beds feature premium bedding. 40-inch Smart televisions come with cable channels.
Bathrooms include showers, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Amenities
Restaurant
Air conditioning
Non-smoking
TV
Coffee/tea maker
Bar
WiFi/Internet
Garden
Kettle
Ironing facilities
Towels
Safe
Desk
Hairdryer
Map of San Cristobal de Casas
Available Rooms
Ratings and reviews
10 / 10Outstanding·Feb 2026
The location is wonderful, everything is very clean and beautiful. The restaurant is fabulous, and the staff was all very kind and friendly. The only downside was the "tech" part. The first day the heating didn't work, the wifi was poor in the ground floor rooms and to get the password we always had to run to reception, the safe didn't have batteries the first day and the second some electrical contact always made it activate so at night we had to open it and remove the batteries because it didn't let us sleep... Surely they must give these things need to be fixed, but otherwise they deserve the 5 stars we decided to give them anyway.
10 / 10Outstanding·Dec 2025
We were having car troubles when we tried to check out, and the staff went above and beyond to help us. They found a mechanic for us, and they also reviewed the entire night of security footage to verify if anyone had tampered with our vehicle. They were so kind and helpful, and they allowed us to checkout late while we waited for our car to be repaired.
10 / 10Outstanding·Apr 2025
Nice place, especially for mexico
5 / 10·Dec 2025
Not only was the room and the facility awesome, but the staff were completely friendly and when above and beyond to make your experience as pleasant as possible.
$$$$
Top rated by guests
9.6Outstanding
(34 Ratings)
"The location is wonderful, everything is very clean and beautiful. The restaurant is fabulous, and the staff was all very kind and friendly. The only downside was the "tech" part. The first day the he..."
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