Hotel in Quito
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a coffee shop/cafe are onsite.
Carlota Sustainable Design Hotel offers 12 accommodations with laptop-compatible safes and complimentary newspapers. These individually decorated and furnished accommodations include dining tables. Beds feature premium bedding. LED televisions come with premium cable channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.
Carlota Sustainable Design Hotel offers 12 accommodations with laptop-compatible safes and complimentary newspapers. These individually decorated and furnished accommodations include dining tables. Beds feature premium bedding. LED televisions come with premium cable channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.
This Quito hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Amenities
Restaurant
Non-smoking
TV
Bathroom
Bar
Spa
WiFi/Internet
Garden
Laundry services
Ironing facilities
Towels
Desk
Hairdryer
Map of Quito
Available Rooms
Ratings and reviews
10 / 10Outstanding·Feb 2026
We had an overall great stay at this hotel. The customer service was truly excellent — the staff was friendly, attentive, and went above and beyond to make us feel welcome.
However, there were a couple of issues during our stay. The building uses a solar water heating system instead of gas, and unfortunately there was no hot water for one full day. We weren’t able to shower the night before or the following morning, which was inconvenient. Additionally, the walls are quite thin — when we arrived, a couple next door was arguing and it honestly sounded like they were in the room with us.
That said, the staff handled everything professionally and remained amazing throughout. With a few improvements, this place would be outstanding.
10 / 10Outstanding·Jan 2026
I recently stayed at Carlota in Quito, and it was one of those rare experiences where everything simply feels right. The hotel itself is stunningly beautiful—thoughtfully designed, intimate, and full of character—but what truly sets it apart is the people who run it.
From the moment I arrived, the staff made me feel genuinely cared for. They’re warm, attentive, and incredibly empathetic in a way that never feels forced. I get felt like family. Whether it was helping with last‑minute logistics, offering thoughtful recommendations, or simply checking in to make sure I was comfortable, they consistently went above and beyond. It’s the kind of hospitality that stays with you.
The restaurant deserves its own praise. Every meal was fantastic—fresh, creative, and beautifully prepared. It quickly became one of my favorite places to eat in the city, not just because of the food but because of the atmosphere the team creates.
Carlota is the kind of hotel that elevates your entire experience of Quito. I’m leaving with wonderful memories and a lot of gratitude. I would return in a heartbeat.
8 / 10Excellent·Jul 2025
The hotel is located 3 blocks from the historic plaza of Quito. The area is easy to walk around and many of the sites are within 3 blocks. The room was spacious and had everything I needed. The building is restored and unique. It has a roof terrace, a set aside area to read and enjoy a beverage and the restaurant had excellent food. The rate was very reasonable and the staff is very helpful.
5 / 10·Jun 2026
Wonderful stay!
The hotel exceeded my expectations. The room was clean, comfortable, and beautifully maintained. The staff were welcoming, professional, and always ready to help. The atmosphere was peaceful, and everything was well organized. I truly enjoyed my stay and would happily come back. Highly recommended!
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Top rated by guests
9.2Outstanding
(59 Ratings)
"We had an overall great stay at this hotel. The customer service was truly excellent — the staff was friendly, attentive, and went above and beyond to make us feel welcome.
However, there were a coup..."
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