The home was covered in rodent feces when we arrived. All over the kitchen, including in the drawers, countertops, cooktop and inside the toaster. Every bed had droppings on the covers, inside the sheets and on top of pillows. The living room had droppings on the couches. There was also long hair in the sheets, and some food stuck to the dining table. We contacted the property management company immediately upon arrival (4:55pm) and were promised someone would be there within 45 minutes to assess the situation and either deep clean or move us to another rental. No one ever called, no one ever came. We called 3 times and by 10pm gave up and had to go to the store to purchase our own cleaning supplies (the cabin has absolutely no supplies whatsoever) and were up until 2am washing sheets, quilts and scrubbing all living areas. We had to be at an event at 7am so this was extremely stressful. Upon departure, we still never heard from the host, we sent many photos showing the infestation issues and no reply was ever given. We were unable to cook any meals in the cabin due to everything being contaminated which added additional cost to the trip, along with the cleaning supplies purchased. We live full time in the mountains, I understand that sometimes these things can happen- what is not acceptable is being ghosted by the property management company when the place is uninhabitable without massive cleaning. Hopefully the homeowner finds a new company to manage their property!
4 / 10
The cabin is beautiful, the location perfect, and the surroundings a dream. Unfortunately, the cabin was dirty—filled with spider webs and spiders, and the vents were full of dust, as was the rest of the cabin. We are allergic to dust and struggled to breathe. The bathtub in the downstairs bathroom was dirty, with actual dirt in it. I am sad to report this, because if it weren’t for these issues, it would have been an amazing experience.
8 / 10
The rental was comfortable and in a nice location. Unfortunately, with eight guests we were only provided seven towels and two washcloths. It may seem like a small detail, but it did impact our experience.
The rental was comfortable and in a nice location. Unfortunately, with eight guests we were only provided seven towels and two washcloths. It may seem like a small detail, but it did impact our experience.
10 / 10Outstanding·Oct 2025
Beautiful cabin!
10 / 10Outstanding·Aug 2025
Wifi did not work. Otherwise everything else was great. Spent quality time with my son and daughter in law and my two small grand kids. They love it. It was quiet and relaxing. Loved the lake, beautiful scenery.
6 / 10Average·Dec 2024
Everything looked good when I was reading about the cabin online. They communicate thru email and text. They give you an address where to go to check in at 3 pm. When we get there at 3 pm . No one is there so after several minutes of waiting I call the number and they tell me check in is virtual thru email. They should have made that more clear instead of us going to the check in address and wasting time.When we get to the cabin everything looked good but after a couple of hours we start noticing things wrong with the cabin. First one of the windows is missing blinds so we had to get creative and find a way to cover the window especially at night because we didn’t want to feel like anyone could be peeping thru the first floor window at us especially when it’s really dark outside. Second we noticed the heater was not heating that night so it was pretty cold that first night. 3rd we wanted to try the jacuzzi but when we looked at the water it was pretty dirty and there was a dead squirrel at the bottom of the tub. So no jacuzzi that night. I called the management early the next morning so they said they would send someone for the heater and jacuzzi. When we were about to leave that morning to go to snow summit the heater guy came so we had to wait a few minutes for him to replace the thermostat so that delayed our morning plans. The only other issue we had was on our last day to check out was 11:00 am. If you forgot anything after that you have to wait for the cleaners.
Enjoy your Big Bear vacation in this beautiful full log cabin nestled at the base of Snow Summit ski resort. This cabin is on the end of a quiet cul-de-sac just a 2 minute walk to the slopes. A beautiful rock fireplace is in the corner of this beautiful cabin which features a pool table, flat screen TVs, a DVD player, wireless high speed Internet, phone, washer/dryer, and full kitchen with knotty pine cabinets.
The loft offers an extra living area with a queen sleeper sofa and television. Entertain on the beautiful wrap around deck which offers a barbeque and a 6 person sunken spa to enjoy the stars during beautiful Big Bear nights. This location is not only close to the slopes, it is just a short drive to the village to enjoy shopping and nightlife. There is no better way to get away from it all than staying in an amazing log cabin.
1 King Bed 1 Queen Bed 2 Twin Beds 1 Queen sofa bed
City of Big Bear Lake requires a Good Neighbor Policy Form to be signed prior to check in. They also require the drivers license of the primary renter.
Amenities
Non-smoking
No pets allowed
Family friendly
FAQs
Is parking included with this house?
Parking is not specified as an available amenity at Pine Lodge at Snow Summit. Spa and Pool Table!. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Pine Lodge at Snow Summit. Spa and Pool Table! pet friendly?
Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Pine Lodge at Snow Summit. Spa and Pool Table!?
We found 3 amenities for this rental. This includes non-smoking, no pets allowed, and family friendly.
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About this house rental
Enjoy your Big Bear vacation in this beautiful full log cabin nestled at the base of Snow Summit ski resort. This cabin is on the end of a quiet cul-de-sac just a 2 minute walk to the slopes. A beautiful rock fireplace is in the corner of this beautiful cabin which features a pool table, flat screen TVs, a DVD player, wireless high speed Internet, phone, washer/dryer, and full kitchen with knotty pine cabinets.
The loft offers an extra living area with a queen sleeper sofa and television. Entertain on the beautiful wrap around deck which offers a barbeque and a 6 person sunken spa to enjoy the stars during beautiful Big Bear nights. This location is not only close to the slopes, it is just a short drive to the village to enjoy shopping and nightlife. There is no better way to get away from it all than staying in an amazing log cabin.
1 King Bed 1 Queen Bed 2 Twin Beds 1 Queen sofa bed
City of Big Bear Lake requires a Good Neighbor Policy Form to be signed prior to check in. They also require the drivers license of the primary renter.
The rental was comfortable and in a nice location. Unfortunately, with eight guests we were only provided seven towels and two washcloths. It may seem like a small detail, but it did impact our experience.
10 / 10Outstanding·Oct 2025
Beautiful cabin!
10 / 10Outstanding·Aug 2025
Wifi did not work. Otherwise everything else was great. Spent quality time with my son and daughter in law and my two small grand kids. They love it. It was quiet and relaxing. Loved the lake, beautiful scenery.
6 / 10Average·Dec 2024
Everything looked good when I was reading about the cabin online. They communicate thru email and text. They give you an address where to go to check in at 3 pm. When we get there at 3 pm . No one is there so after several minutes of waiting I call the number and they tell me check in is virtual thru email. They should have made that more clear instead of us going to the check in address and wasting time.When we get to the cabin everything looked good but after a couple of hours we start noticing things wrong with the cabin. First one of the windows is missing blinds so we had to get creative and find a way to cover the window especially at night because we didn’t want to feel like anyone could be peeping thru the first floor window at us especially when it’s really dark outside. Second we noticed the heater was not heating that night so it was pretty cold that first night. 3rd we wanted to try the jacuzzi but when we looked at the water it was pretty dirty and there was a dead squirrel at the bottom of the tub. So no jacuzzi that night. I called the management early the next morning so they said they would send someone for the heater and jacuzzi. When we were about to leave that morning to go to snow summit the heater guy came so we had to wait a few minutes for him to replace the thermostat so that delayed our morning plans. The only other issue we had was on our last day to check out was 11:00 am. If you forgot anything after that you have to wait for the cleaners.
Enjoy your Big Bear vacation in this beautiful full log cabin nestled at the base of Snow Summit ski resort. This cabin is on the end of a quiet cul-de-sac just a 2 minute walk to the slopes. A beautiful rock fireplace is in the corner of this beautiful cabin which features a pool table, flat screen TVs, a DVD player, wireless high speed Internet, phone, washer/dryer, and full kitchen with knotty pine cabinets.
The loft offers an extra living area with a queen sleeper sofa and television. Entertain on the beautiful wrap around deck which offers a barbeque and a 6 person sunken spa to enjoy the stars during beautiful Big Bear nights. This location is not only close to the slopes, it is just a short drive to the village to enjoy shopping and nightlife. There is no better way to get away from it all than staying in an amazing log cabin.
1 King Bed 1 Queen Bed 2 Twin Beds 1 Queen sofa bed
City of Big Bear Lake requires a Good Neighbor Policy Form to be signed prior to check in. They also require the drivers license of the primary renter.
Amenities
Non-smoking
No pets allowed
Family friendly
FAQs
Is parking included with this house?
Parking is not specified as an available amenity at Pine Lodge at Snow Summit. Spa and Pool Table!. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Pine Lodge at Snow Summit. Spa and Pool Table! pet friendly?
Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Pine Lodge at Snow Summit. Spa and Pool Table!?
We found 3 amenities for this rental. This includes non-smoking, no pets allowed, and family friendly.
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