Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Location
Reviews
3 / 10
Has great protential. But the letter above is the feedback we sent directly to the property owners outlining our appalli
The property was fresh, newly renovated, and on a site that’s been nicely developed. It had everything we needed for our stay.
Hello
I’m sorry to have to say this, but despite the Salix cottage being very nice and laid out well and nicely furnished, our experience and stay there unfortunately did not meet our basic expectations or requirements of hospitality.
Firstly, you appeared to have used my bank card details given on trust, to take payment for the stay earlier than the date stated in the information agreed to when making the booking on booking.com.
Your details say that check in is only from 3pm onwards. Yet we arrived at 5 o’clock to find that no one was present on site and only a key-box- access to which, the code for we did not have.
On checking back through my emails I was aware that I hadn’t received an email regarding key-box code details. I tried all the telephone numbers repeatedly and did not reach anyone to help us get in. I could find no one on site to assist. Eventually after 40 mins I got a reply, and after much irrelevant kerfuffle from an unfriendly- not-at-all apologetic woman on the telephone I was finally given the key-box number to access the front door key. Our party included an elderly lady who desperately needed the bathroom, which caused her some distress.
(Having taken so long to answer the telephone, the unfriendly woman had, instead of swiftly providing the needed key-code, had wasted time deliberating that my email must be wrong on booking. com, and that is why I hadn’t received the necessary email. I had confirmed and informed the woman that the details were correct, and she said she would forward another one, of which I didn’t receive).
Due to the hour-long delay accessing our accommodation, we had no time to eat as we had an appointment to get to we now had just enough time to freshen up before rushing out, which was most unrelaxing.
When we arrived back, we went straight to bed. Appallingly and totally unacceptably, on getting into bed I noticed soiled marks on my side of the bed (photo attached), and had to place a towel down to lie on.
9 / 10
Great escape plan to discover the beautiful city of york.
The access is easy, the parking place just in front of the cottage is super easy!
Everything in new and functionnal
The bed materess is horrible (really too soft)
1 / 10
The stay was only one night and we arrived late so just put up with it but it was terrible I have contacted booking .com
Nothing
There were 5 in our group and we needed to use the put you up beds in the living area, the main pull out bed was broken and the small guest bed was ridiculous it had no bedding and my 14 yrs old grandson was hanging off the ends he would have been better sleeping on the floor
8 / 10
Great location, everything we needed for a short stay.
Nice space with 2 double bedrooms. Clean and well presented. Convenient location, close to York park & ride. Enclosed garden & pet friendly.
Had problems finding it as sat nav didn’t recognise the address. It is actually situated within a caravan site and cafe location that is easily spotted from the main road when you know, but there was no info about this in the directions.
The access is easy, the parking place just in front of the cottage is super easy!
Everything in new and functionnal
The bed materess is horrible (really too soft)
8 / 10Excellent·Jul 2026
Nice space with 2 double bedrooms. Clean and well presented. Convenient location, close to York park & ride. Enclosed garden & pet friendly.
Had problems finding it as sat nav didn’t recognise the address. It is actually situated within a caravan site and cafe location that is easily spotted from the main road when you know, but there was no info about this in the directions.
8 / 10Excellent·Apr 2026
Great location
Great facilities on site
Very clean and spacious with lots of storage
Big rooms
Minor issues:
Highchair and cot not provided when asked for ahead of time, however this was resolved on site
Hob very temperamental, took a while to figure out
6 / 10Average·Jul 2026
Good location. Nice kitchen, bathroom and bedrooms.
Sofa beds - impossible to sleep on, uncomfortable and broken. I had to ring to get the lockbox code and check in details and it was suggested they had emailed me several times and that I provided the wrong email address (not the case - my email address is clearly linked to my booking.com account). Cottage is located next to a toilet block and there was a terrible smell when sitting out in the garden.
Does this property follow enhanced cleaning procedures?
Yes, this house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this house?
Parking is not specified as an available amenity at Salix Cottages. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Salix Cottages pet friendly?
Yes! This house is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Salix Cottages?
We found 11 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and heating.
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
About this house rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
Balcony/Terrace
WiFi/Internet
Garden
Accessible Parking
Contactless check-in/out
Cleaning products
Map of England
Ratings and reviews
8.5 / 10
Excellent(50 Ratings)
100% verified reviews
9 / 10Outstanding·Aug 2026
The access is easy, the parking place just in front of the cottage is super easy!
Everything in new and functionnal
The bed materess is horrible (really too soft)
8 / 10Excellent·Jul 2026
Nice space with 2 double bedrooms. Clean and well presented. Convenient location, close to York park & ride. Enclosed garden & pet friendly.
Had problems finding it as sat nav didn’t recognise the address. It is actually situated within a caravan site and cafe location that is easily spotted from the main road when you know, but there was no info about this in the directions.
8 / 10Excellent·Apr 2026
Great location
Great facilities on site
Very clean and spacious with lots of storage
Big rooms
Minor issues:
Highchair and cot not provided when asked for ahead of time, however this was resolved on site
Hob very temperamental, took a while to figure out
6 / 10Average·Jul 2026
Good location. Nice kitchen, bathroom and bedrooms.
Sofa beds - impossible to sleep on, uncomfortable and broken. I had to ring to get the lockbox code and check in details and it was suggested they had emailed me several times and that I provided the wrong email address (not the case - my email address is clearly linked to my booking.com account). Cottage is located next to a toilet block and there was a terrible smell when sitting out in the garden.
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Map of England
About this house rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
Balcony/Terrace
WiFi/Internet
Garden
Accessible Parking
Contactless check-in/out
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this house?
Parking is not specified as an available amenity at Salix Cottages. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Salix Cottages pet friendly?
Yes! This house is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Salix Cottages?
We found 11 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and heating.
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