Apartment hotel in Florence
3-Star Apartment Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this apartment hotel
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
Kitchen
Balcony/Terrace
WiFi/Internet
Shared living spaces
Family friendly
Key card access
Fire alarm
Fire extinguisher
Cleaning products
Map of Florence
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Oct 2026
Cama confortável
O lugar fica em ruas movimentadas e um pouco barulhenta
9 / 10Outstanding·Oct 2026
The hosts were very friendly and helpful. It was easy to check-in with the instructions provided. The bed was amazing and also the bathroom. The kitchen area was positive also with plenty of room and big dining table . We had very comfortable stay in the apartment.
Quite noisy when cars driving in the street (use the ear pods). The kitchen freeze was full of ice/snow and you could not use it. There was only one detergent capsule for the dishwasher. Could have been more.
You should check the wifi you are using cause the one inside the apartment was not the one you use. I turned off the wifi router and was still able to find the network you were supposed to use.
9 / 10Outstanding·Oct 2026
Muy cómodo, excelente ubicación, habitación grande, cama cómoda, baño muy limpio, áreas comunes impecables. Muy conveniente con el transporte público. Área segura y con muchos negocios cerca. Acceso muy seguro con código en la puerta principal y en la puerta del alojamiento. Comunicación fluida con los dueños.
Ya lo teníamos en cuenta y no tuvimos ningún inconveniente pero quien quiera considerar este sitio debe saber que está en una tercera planta y no hay ascensor.
6 / 10Average·Oct 2026
The host was very friendly, responsive and genuinely tried to help when problems occurred. Communication was pleasant, and they apologised several times for the inconvenience.
Unfortunately, there were several significant issues. The floor was not very clean, no disposable slippers were provided, there were ants in the kitchen, and even basic hand soap was missing. The sound insulation is also very poor — you can clearly hear the neighbours and everything happening in the corridor, which at times feels more like a dormitory than a private apartment.
The biggest issue was the lock. When we arrived, we discovered that it was not working, so the key had been hidden under the doormat. The following morning, someone locked the door from the outside and we had no other key, so we literally could not leave the apartment. We had to call the host and wait for a member of staff to come and unlock the door. We lost more than twenty minutes and nearly missed a pre-booked attraction. According to the neighbours, the lock problem had already existed for some time, and it was still not repaired during our two-day stay. It is difficult to understand why such a basic and important issue could not be fixed within a working day.
Another major disappointment was parking. I specifically booked the property using Booking.com's “parking” filter, but the property has no private parking. Instead, we were told to look for paid street parking or use another paid car park around fifteen minutes away. For me, this defeats the purpose of using the parking filter.
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Top rated by guests
8.8Excellent
(74 Ratings)
"I stayed for 11 days. Everything was brilliant. The flat has air conditioning (very quiet and effective). Everything was very clean and well looked after. The mattress is very comfortable, and the win..."
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