Hotel in Kampala
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Comfortable Accommodations
Amenities
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Gym
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Laundry services
Sauna
Outdoor Cooking
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Kampala
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Jun 2026
excellent staff, keep it up, very professional
professional staff , room and gym
9 / 10Outstanding·Apr 2026
I liked hotel cleaning ,staffs
I didn't like how guests are handled by front office manager called Kamara ,she was running after guests asking for extra money that it's VAT 18% which was even included in the total room prices .management should work together with there booking agents to rectify this not asking guests
9 / 10Outstanding·Apr 2026
Missing toiletries. Like other Sarova, I stayed in .
such as body lotion etc.
6 / 10Average·Jun 2026
The premises was clean, the bathrooms were very modern and inviting. It was genuinely good value for money. The colors and the decor were very uplifting... it generally has a good energy.
The fluctuation in pricing of certain food items, you paid one price for a certain meal, the next day the price would change. Likewise one day there is a buffet for breakfast, the next day it was menu based. That left an impression of non professionalism, such scenarios should be mitigated so that the experience of the guest is consistent.
Secondly, there were different hospitality standards with regards to the different services. The front desk was exceptional, the manager there was polite consistent and always checked up on guests. The restaurant staff all displayed the same level of hospitality. However, the coffee shop was very poor in that regard. Most of my meetings were held there, at times we were just ignored, often we had to call for someone to assist. This leaves a bad impression for people visiting the premises
$$$$
Top rated by guests
8.7Excellent
(42 Ratings)
"excellent staff, keep it up, very professional"
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