Hotel in Banff
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this hotel
Offering a restaurant, Mount Royal Hotel is located in Banff. Free WiFi and a flat-screen TV. A hot tub are available on site. Banff Upper Hot Springs is 2.5 mi away.
Amenities
Business facilities
Airport transportation available
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Ski in/Ski out
Laundry services
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key access
Key card access
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Banff
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Nov 2026
Very friendly staff, great location, everything very clean. Parking next to the hotel entrance (with additional cost).
There was no central light, but several small ones that had to be turned on & off one by one, which was annoying in the evening. Also there were no coat hooks. As hotel is part of the Banff Jasper Collection it was difficult to reach anyone via email.
9 / 10Outstanding·Nov 2026
Fabulous location. great staff and very helpful. Great to have a laundry we could us in the hotel.
The room was presented very nicely and bed was extremely comfortable.
Considering the hotel is right in the heart of the town the room was very quiet
Wasn't very impressed we had to pay for parking.
Build it into your overall room rates. Then your clients don't get hit with another cost.
10 / 10Outstanding·Oct 2026
I liked the friendly and welcoming staff as soon as we entered. The room was spacious and spotless and quiet after a long day of hiking. Staff upgraded our room with a spectacular view. Would definitely come back.
I would have appreciated knowing that the hot tub was not in working order when I booked. It may have impacted our decision to stay because we were very sore after our 11 hour tour and were looking forward to a hot tub.
5 / 10·Oct 2026
We come to Banff at least 3 times a year, and we usually stay at Mount Royal, the location is in the middle of everything, staff are very friendly, and the rooftop hot tub is wonderful.
However this trip was a disappointment. The hot tub was “temporarily out of order” when we asked if it would be up a running at some point during our 3 night stay we were told it wasn’t working until at least mid-November, which in our opinion was more of long-term issue. We asked if the room price would be reflected in the lack of available amenities and got a run around answer. The hotel room itself was clean enough, but the hallways were very disappointing, stains on the carpets were hard to ignore and really not appealing, and every day we were having to dodge piles of laundry, garbage bags, cleaning carts. Which is understandable when staff are flipping rooms in the morning, but this was all day, and added to the place feeling untidy.
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Top rated by guests
8.3Excellent
(467 Ratings)
"I liked the friendly and welcoming staff as soon as we entered. The room was spacious and spotless and quiet after a long day of hiking. Staff upgraded our room with a spectacular view. Would definite..."
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