Banff Park Lodge

Room was very nice and parking was good.

Construction going on in hotel

Location, atmosphere, comfort. Pool looked great although didn’t get a chance to swim.

TV and coffee machine could use an upgrade - although the coffee shop downstairs was very nice!

Location was perfect, straight across the road from everything we needed. We enjoyed the stream room and hot tub also. The staff were all lovely and very accommodating. Appreciated the upgrade and complimentary wine for our anniversary also!

I can't think of anything!

The location was perfect, a short walk into Banff centre Parking was free and easy underground. Beds were comfortable The hotel is undergoing renovation at the moment which we knew so I am unable to comment on facilities etc. I am confident it will be lovely when it is finished and wished the priced were reflected during the renovation. This hotel has great potential but more attention to detail is required- see below!

It was extortionately overpriced due to the September influx so prices were exaggerated! I am a Travel Agent in the UK and sell Canadian holidays on a very regular basis for all major suppliers...I would sadly not recommend this one based on the horrendous pricing. I feel that due to there being no facilities and the renovation, prices should have been reflected on this.. We are regular visitors to Canada, my No1 favourite destination...We usually stay at the Elk & Avenue which was sadly fully booked so gave this a go....We had a suite with two beds which had a kitchen but nowhere to plug the kettle in, only stretched around the sink behind the taps... In the UK , this wouldn't have passed Health and Safety regs with electric and water. There was no other plug. There was a microwave but no crockery or cutlery etc to be able to use this facility, not even a stirrer or spoon for drinks. There was 2 tiny cups, even though I had booked the suite for 3 adults so an inconvenient oversight! We did ask and the room staff found some plates etc from the restaurant. They said they didn't provide anything as it isn't used that often (so why the microwave is even in the room I have no idea!!)