Hotel in River North, IL
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
Overlooking iconic Lake Michigan, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is located in the heart of downtown and offers unparalleled amenities and services, including on-site restaurants with a rooftop terrace, a state-of-the-ar.
Amenities
Business facilities
Concierge services
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Accessible Parking
Electric Vehicle Charging Station
Fireplace
Safe
Toilet with grab rails
Accessible by lift
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of River North, IL
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Feb 2026
Everything
10 / 10Outstanding·Jan 2026
Everything
Everything
10 / 10Outstanding·Jan 2026
Big room, big bathroom, welcome cookies, free bottled water, tea and coffee at reception level for free in the morning till 9:30am.
No coffee machine and water Boiler in room, no “do not disturb” signs for door, we created our own, in order not to be woken up by room service.
6 / 10Average·Mar 2026
Rooms really well appointed and beds were incredibly comfortable
Booking included breakfast - on arrival was told they would only honour for 2 (4 people on the booking) - staff were really unhelpful and left to us to resolve with booking.com (we are now out of pocket as breakfast was very expensive but was tied to the hotel based on two being able to eat)
Rooms serviced too late (one time after 6pm) and used chewing found in a napkin.
$$$$
Top rated by guests
8.8Excellent
(75 Ratings)
"Everything"
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