Royal Palms Resort and Spa, part of Hyatt

Perfect! All the staff at the reception was great help and fast acting!

All good thank you!

Good food

The grounds are lovely and very relaxing. Pool area was nice as were the pool staff.

The construction workers walking past our bedroom window at 6 in the morning and spray painting the property. The room was somewhat tired and could really do with a refresh. The loungers outside the property were tatty and dirty to the point we did not use them. I thought it was a bit sneaky to try and get us to take advantage of the " upgrade offer" we declined but on arrival found that we had been upgraded due to the fact that our room had rain damage, hence having to be moved anyway, very somewhat underhand methinks.

The history wall.

The air conditioning in the room did not work at all. It was hot the entire night. The back door to our patio had a large gap and we woke up with multiple misquotes in our room + bites.