The Westin New York at Times Square
About this hotel
Located in Midtown, this lovely hotel for $93 per night is a great option for your next vacation. Standing at Times Square, this Manhattan luxury hotel features an on-site restaurant and bar. The 42nd Street-Port Authority subway station is located just outside the hotel.
Amenities
Air conditioner
Pets allowed
Internet / Wifi
Parking
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Midtown, NY
Reviews
3.9/5.0
Good(1,046 Reviews)
100% verified reviews
10.0
Convenient, clean, friendly staff
No fridge in room.
10.0
Everyone was very friendly. I left my Dyson blow dryer in the room after check-out. Concierge brought it out to my car when I came back for it
10.0
Excellent
Nothiny
5.0
Location is fantastic - adjacent to Times Sq and next door to subway
Check-in clerk was very unfriendly. Room was not ready on check-in despite it being past 4pm. The check-in clerk couldn’t care less and when we asked for an idea of when the room might be ready she shrugged her shoulders and said “I’ve no idea”. When asked for a ball-park time as to when we should return, again she just said she had no clue. Very unwelcoming attitude. She should not be on the front desk.
“Resort Fee” is a rip off and a farce. Westin is not paying for the upkeep of NYC as a resort, and to be charging for it scandalous.
Hotel does not impart an atmosphere of quality or luxury. Lobby is full of people lying on the couches with empty pizza and McDonald’s packing strewn about. More resembles a doss-house.
10.0
Location was great. There is a movie theater connected to the hotel which is a bonus.
Nothing. The hotel was perfect
10.0
Helpful, excellent staff in particular Ernest. Convenient location. Food was very good - breakfasts were a good start for the day. Room was very comfortable.
Happy with everything
9.0
Location
1.0
Schlechtes und fehlerhaftes Personal sowie insgesamt ein schlechter Service
8.0
Comfy beds, nice showers (rain shower and hand held shower and tub), good views, fantastic location. Staff was the best! So friendly and welcoming.
There was a mistake when we checked in (towels on the floor, lights on, tv on, so someone hadn’t fully cleaned the room) but the immediately gave us a better room and it was all good.
10.0
Great location
Everything was great
8.0
Die zentrale Lage, Größe und Ausblick des Zimmers
Bei Reklamationen mussten wir 3x fragen bis die Angelegenheit erledigt wurde.
10.0
Everything, the hotel, was convenient to everything. The check was awesome. The staff was exceptional.
The restaurant was relaxing and had a great vibe.
No complaints
5.0
Had two complaints about the room, the shower squirting water all over the bathroom and the second about high level of dust in the bathroom that even the manager was shocked with. First was resolved but no the latter.
10.0
Everything was phenomenal from checkin to checkout. The front desk staff was very nice and professional. The bell men were very helpful. I had to have a few things sent up to my room(toothpaste)and they came very fast and I appreciate that. The room was so comfortable very clean and the views were AMAZING! My husband and I are NEVER disappointed when we stay at Westin! Two thumbs up ALWAYS!
6.0
Location is excellent, near to time square, train station. Front desk staff excellent service. Clean and spacious room. Good restaurant for dinner. Breakfast was good and the staff on the breakfast room were very kind. Bathroom with hot water and clean.
We arrive at 6:00pm, the room was not available. Manager offered other room with 1 king bed and a sleeper sofa for the kids for that night until our room be ready, when we arrive at the offered room we only had a king bed, no sleeper sofa. Next day our room still not available until 3:00pm., we had to move our luggage.
9.0
J'ai aimé le cadre, l'emplacement. C'est vraiment bien situé.
L'accueil était joviale .
10.0
It was safe, clean and very comfortable
The prices at breakfast
7.0
Staff was very helpful and friendly. The food was good.
The rooms are dated. The room did not feel clean. The bathroom was very nice. The room had a shared door with another room, we could hear the next room at night. Too loud.
10.0
It’s very close to Times Square. We got a great view. The inside is quiet and very clean.
8.0
Location
Rude staff
10.0
Todo muy limpio
10.0
We couldn’t have had better bed. Location is perfect for everything we wanted to do. Super helpful staff. Really enjoyed the experience.
Window coverings could be better. For such a busy light filled area you need block out curtains.
9.0
Location, staff, clean and good rooms. THE VIEW
There was no fridge in the rooms. Being parents to our 1 year old it was quite tough to manage his whole milk.
6.0
Não tomei o café da manhã no hotel.
O restaurante do Hotel é muito ruim. A comida não é boa.
7.0
The location is perfect close to everything
No isolation of sound between the rooms
9.0
Good location, close to the metro, city center, easy to get to all tourist places
The hotel may charge extra for some services, be prepared for it... because I didn't know about it🤷🏻♀️🤷🏻♀️
Everything else is fine…
9.0
O hotel é lindo e confortável. As pessoas foram muito atenciosas conosco. Além disso, a localização é muito boa!
Ficamos em um quarto que poderia ter a opção de ser conjugado e não sabíamos disso. Nós ficamos em um deles e o outro foi utilizado por outra família (claro que a porta ficava trancada um não tinha acesso ao outro), porém, conseguimos ouvir absolutamente tudo o que acontecia do quarto ao lado. Além disso, em frente ao nosso quarto, tinha um sistema de climatização do hotel que podíamos ouvir de madrugada.
9.0
The location and the kindness of all the staff
The bed sheets were dirty when we checked in, there is no fridge but one can be rented. The toilet made loud noise when flushing.
9.0
Location and well kept and clean. Very welcoming
That there were no refrigerators or mini refrigerators in the rooms. My mom had insulin that needed to stay cold so we had to use the ice bucket to keep it as cold as possible
9.0
su ubicación. las habitaciones muy comodas.
todo ok.
8.0
The room was arranged well.
They did not have a reservation system that recognized I booked with booking.com.
10.0
Localização , preço e vista do quarto
Nada
1.0
Nothing
They deducted money from my card for valet parking for my whole stay which was 5 nights and I just brought my car the second night and that was just for a night. And they added NY experience which they claimed was mandatory per night and it’s not mentioned on booking. They deducted second time an amount of 350 $ by mistake for someone’s else room! In total they deducted 1300 $ extra, if you ever stay there don’t give them your card details
4.0
The staff were lovely & Foundry bar cocktails great!
Everything else fell short and totally disappointing. Rooms are worse than a bad motel, cupboard door missing, paint peeling, old decor, very small, old worn out carpet. Definitely not five star.. more like 3 star if even that. Dreadful looking old rooms. Breakfast not great, limited options and if you ask for anything from breakfast staff they were short and rude.
5.0
Breakfast was good, but not enough seats
Infrastructure was tired. My debit card got skimmed and cloned from the ATM in the hotels lobby
6.0
Det lå godt i forhold til mange ting - lige i midten af det hele på Manhatten, men personalet på hotellet levede ikke op til forventninger for et 4 stjernet hotel. Vi kan ikke anbefale det - tværtimod. Vi har været i New York mange gange og det er nok det dårligste hotel vi har boet på - ene og alene pga personalet.
Edgar deres service mand, han skulle hjælpe os med transport til Oulet’et og det viste sig, at han i den grad tog overpris for kørsel derud samt lovede at vi blev hentet igen derude, hvilket ikke var tilfælde. Mine 2 børn og jeg følte os virkelig snydt, hvilket ikke må ske fra hotellets side, at vi bliver utrygge. Det lykkedes os at komme tilbage på hotellet i en Ubber til 1/2 pris - på trods af Edgar havde lavet en god pris, og endda hvor vi betalte kontant (hvor det burde har været billigere).
7.0
Clean,cooperative helpful staff,very good location,clean rooms ,good view,quiet space
8.0
Friendly staff
Clean and large rooms
How expensive it was in Sept!
Unfair and price gauging.
Not with $800 a night
8.0
Location is perfect. We arrived at 6.30pm and our room wasn’t ready. So helpful at reception. Offered us a complimentary meal. This was the only down side. Great location, bar and restaurant to chill in at night time.
Room not ready, however it was a twin king size bed room.
FAQs
How much does this hotel cost compared to others in Midtown?
The average price for a rental in Midtown is $305 per night. This rental is $212 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Westin New York at Times Square. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Westin New York at Times Square pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The Westin New York at Times Square?
We found 8 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, parking, and tv.
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