Quality Inn Spring Mills - Martinsburg North
About this inn
This hotel in Falling Waters, West Virginia offers an outdoor pool, on-site gym, and spacious rooms with cable TV. Located off Interstate 80, it is 8 miles from downtown Martinsburg.
Amenities
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
TV
Gym / Fitness Center
Map of Shenandoah Valley, VA
Inn in Shenandoah Valley, VA
Reasons to book
Great for pets
Includes essentialsPets allowed, Kitchen / Kitchenette, Air conditioner and more
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Reviews
3.4/5.0
Average(249 Reviews)
100% verified reviews
1.0
Not much
There is a lot not to like: there is no drain plug so your valuables get a quick trip down the drain, there is no Do Not Disturb sign, you have to make your own, I had to program the TV so it could be watched, and no one changed the bed side clock since day light savings time. However, the worst of them all is “the new energy saving bathroom light” that does not turn on. At first when it did not come on I was told I needed to warm up the light by running the fan and it would automatically come on, after a couple of hours it did not. Second call to the desk explained that I needed to turn off the fan so it cools down and after an hour turn it on again. This is ridiculous! I’ve never had to go through this much work at any hotel in the last six decades that takes this much work — let alone to turn on a bathroom light. I asked for a room change but was told all the rooms are the same. I also said I’d be happy to take a refund for my remaining days so I could go to another hotel with working lights. Did not happen. The manager and staff are really nice people but this light issue really was the last straw…it is just too much work for guests. If I ever stay here again I’m bringing duct tape…when that light does come on I’m taping the switch in place, and it can stay on and run day and night for days on end. It will make the stay much less stressful.
1.0
close to the interstate.
beds were uncomfortable nasty tv was broke. ended up having to switch room
7.0
It was right off 81 with 2 fuel stations with mini marts. A Wendy’s is located right next store and shopping center across street. The rooms were large and somewhat new
Television was hard to figure out and no channel listing in room
10.0
Chambre impeccable.
7.0
Price point
Breakfast could have included yogurt, fruit and oatmeal maybe.
3.0
The toilet was clogged. There was a plunger sitting next to the toilet when I got there, so they knew it was a problem. There was a smell of a nursing home because the cloth shower curtain is about 1' too long and sits in the tub.
3.0
The room was very dusty and tub was dirty. Noise from above, hard to sleep. Terrible breakfast choices and coffee. Would not recommend
4.0
Breakfast was alright for the price
There was black hair all over the bedding. We had to switch rooms. The manager didn't seem shocked that this was the case. And only apologized after seeing how pissed I was. I was traveling with my husband and 2 year old daughter, so it was not easy to move all of Germany stuff and change this around. It was a stressful trip, to say the least.
6.0
It was convenient to the highway
Little bit noisy
10.0
everything
nothing
6.0
The rooms were clean
The breakfast wasn't good at all
3.0
Staff was polite.
Room was dirty, not vacuumed, toilet dirty, bathroom not mopped, only decaf coffee in the room. There were a lot of people hanging out in the parking lot. We had to have someone come to the room to fix the tv. For the cost this was a bad stay.
1.0
I wasted my money here the blankets had blood stains and sex stains I had to pull the blankets off the bed looked like someone had just took a shower .. I complained about the cleaning and moved to another room the stains were worse i took photos and left a google review. Refund me
Stained bed blankets bad smell and breakfast was not cooked well
8.0
The sausage and the eggs could be upgraded, but the rest of the breakfast was really good.
Only the ice machine on the first floor worked.
3.0
Good location
Lack of parking-several large truck/trailers blocked entire rows of parking spaces. Room smelled of heavy smoke, TV did not work.
4.0
Location, Front desk clerk was very helpful and friendly.
Housekeeping attended was rude and knocked on the door even though the do not disturb sign was
clearly displayed. I felt it necessary to disinfect the room myself because the commode was dirty.
6.0
it was ok…
didn’t like held front desk talk to potential guest. Didn’t like the front desk stated corporate policy is not to rent to locals. I am a truck driver I live in Martinsburg West Virginia I am a local. And I was questioned why I was staying because they’re not supposed to per corporate to rent rooms to locals. That’s wrong I don’t think that’s corporate policy but if it is I will never stay there or any of the flagship hotels go along with us
10.0
great experience
8.0
The staff was very pleasant and the breakfast was really good.
7.0
it was in a very good area with very good restaurants and a pretty good pool ! Decent breakfast and amazing cleaning lady’s
FAQs
How much does this inn cost compared to others in Shenandoah Valley?
The average price for a rental in Shenandoah Valley is $194 per night. This rental is $124 less expensive than the average.
Is parking included with this inn?
Yes, parking is listed as an amenity at Quality Inn Spring Mills - Martinsburg North. For more information, we encourage you to contact the property about where to park.
Is there a pool at this inn?
We didn’t find pool listed as an amenity for this inn. It may be worth double checking if a pool is important for your stay.
Is Quality Inn Spring Mills - Martinsburg North pet friendly?
Yes! This inn is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Quality Inn Spring Mills - Martinsburg North?
We found 8 amenities for this rental. This includes air conditioner, pets allowed, kitchen / kitchenette, internet / wifi, and smoking allowed.
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