Hilton Garden Inn Springfield, MA

Hilton Garden Inn Springfield, MA Hotel in Springfield

About this hotel

Nestled in Springfield, this attractive hotel for $101 per night is a fantastic option for your next trip. Located 5 miles from Six Flags New England, Hilton Garden Inn Springfield features 2 restaurants, an indoor pool and a hot tub. Rooms offer cable TV with HBO and on-demand video games.

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Parking

Laundry

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Map of Springfield, MA

Nearby attractions

Elizabeth Park Conservancy

23.01 miles

Old Sturbridge Village

Hilton Garden Inn Springfield, MA

4.1

Excellent(397 Reviews)

Hotel in Springfield, MA

3-Star Hotel

Reasons to book

Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

$$$$

About this hotel

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Parking

Laundry

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Map of Springfield, MA

Nearby attractions

Elizabeth Park Conservancy

23.01 miles

Old Sturbridge Village

Reviews

4.1/5.0

Excellent(397 Reviews)

100% verified reviews

2.0

Mar 2024

Hilton EPIC FAILED , stay elsewhere in this AREA

The Hotel location was the key factor in selecting. The photos on the website aren't current. The front desk worker was absolutely amazing and the only reason we stayed after initial check in.

The whole hotel on the upper floors and elevators has an extreme unsavory SMELL like Old Rotten, just funky. We were placed on the 6th floor, and the room was dirty upon arrival and not filled with the requests I had made at the time of booking. I called Front desk and was told that they didn't know I had made those requests as I booked with Booking.com. However, I did receive an email stating they would be met from the Hilton Garden Inn. The request was to have extra blankets, toilet paper, and a view of The Basketball Hall of Fame. We then were placed in another room which was not any better there were black spots on the ceiling, shower drain didn't plug, wall paper loose, a hole in the wall near the bed, fridge had wet dirty wood and mold forming on the wood that houses the fridge. Based on how exhausted we were from traveling from out of state I didn't even bother to ask a third time to be switched as it was my child's 11th birthday and had all three of my babies for this special day. Lastly, the food they offer is not worth the price to have as a continental breakfast it was Luke warm, and even if you place an order lack luster. I would recommend staying at Hampton Inn across the street or another establishment if your visiting the Basketball Hall of Fame. I did express all of this to the Hilton Garden Inn and no contact has been made on their end to rectify or even provide the nights stay back to me as I requested for the unsatisfactory experience they provided. HILTON really dropped the ball on this and the whole establishment needs a deep cleaning / face lift in the inside.

8.0

Mar 2024

Pleasant

Convenient to work

4.0

Sep 2023

First and last

Location

Underwear under bed. Stains on floor and sheets. Microwave doesn't work.

8.0

Aug 2023

Very good

No problem with checking in or checking out. Parking was good, did have handicapped Parking. The room did have all the amenities it was said was available.

Doesn't have a included breakfast, and everything cost extra. Has very loud entertainment on Saturday night.

8.0

Aug 2023

I had a really good’s nights sleep

The room and bed were amazing!

The OJ wasn’t that good

9.0

Aug 2023

I would come back.

I love the cleanliness. I love the pool. I love the gym. I also, love that there was a business center. Everyone was very nice.

The bed in my room was super worn out. I had back pains. It sunked in the middle. Also, the toilet was going to over flow and I asked for someone to please fix it and noone came to fix it.

10.0

Jul 2023

Exceptional

The hotel was amazing but booking.com is terrible and i will never use again and will warn others

Booking.com

7.0

Jul 2023

Pleasant hotel, but loud neighbors

The property was clean, updated, and had a nice lobby. The bed was also quite comfortable. We also loved they are pet friendly! We were able to sit in the lobby with our friends and play cards with our pups sitting beside us. The staff was friendly and pleasant to everyone.

Breakfast was not included and was expensive. Also, there were a ton of children, and the room next to us had a loud family that refused to quiet down, even after we tried knocking. We could hear them talking and playing with their shrieking kids until past 1am.

5.0

May 2023

Not highly recommended

Breakfast was expensive and greasy. The pool was small and they were literally testing the pool and hot tub as we used it. The elevators weren't working properly and smelled.

10.0

May 2023

Exceptional

the staff was truly amazing. Mike who worked at the front desk was friendly, greeting me with a smile every time he saw us. He also referred to me by name after I checked in and through out the weekend. such great customer service.

10.0

Mar 2023

Great staff... room size is more than adequate

staff were very friendly and helpful. Great location. Room size was very nice.

10.0

Mar 2023

Exceptional

I liked everything about the property

10.0

Oct 2022

Staff was attentive and knowledgeable.

close to the Venue

beds were soft and lumpy

8.0

Oct 2022

Very good

All ok (except for the wifi), good value for money

Giving away a lot of private data before logging in into the wireless is a no go. And all the info needs to be provided for each single device. HH is running 10 years behind the time.

8.0

Oct 2022

Very good

comfortable beds. coffee machine in room. walkway to pizza restaurant next door. friendly staff at reception. coffee table in lounge area. husband enjoyed indoor pool and workout room. Ed was a very kind and helpful person working there. we liked how close the hotel was to the Basketball Hall of Fame.

FAQs

How much does this hotel cost compared to others in Springfield?

The average price for a rental in Springfield is $136 per night. This rental is $35 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hilton Garden Inn Springfield, MA. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hilton Garden Inn Springfield, MA. Enjoy the water!

Is Hilton Garden Inn Springfield, MA pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hilton Garden Inn Springfield, MA?

We found 10 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.

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4.1

Excellent(747 Reviews)

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3star

Holiday Inn Express - Springfield Downtown, an IHG Hotel

Kitchen / Kitchenette · Air conditioner · Internet / Wifi

Hotel in Springfield, for $95 per night is great for your next (business stay, family stays, couples stay, getaway vacation, etc.)

$$$$

Hilton Garden Inn Springfield, MA

About this hotel

Amenities

Map of Springfield, MA

Nearby attractions

Hilton Garden Inn Springfield, MA

Hotel in Springfield, MA

Reasons to book

About this hotel

Amenities

Map of Springfield, MA

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Springfield?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hilton Garden Inn Springfield, MA pet friendly?

What amenities are available at Hilton Garden Inn Springfield, MA?

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