Hilton Garden Inn Rockford
About this hotel
Nestled in Cherry Valley, this lovely hotel for $72 per night is a great choice for your next vacation. This hotel is 1.7 miles from Earl F. Elliott Golf Course and 7 miles from downtown Rockford, Illinois. It features an on-site restaurant, bar and spacious rooms with free WiFi.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Cherry Valley, IL
Reviews
3.9/5.0
Good(161 Reviews)
100% verified reviews
8.0
spacious room and bathroom.
Exceptional cleanliness.
comfortable bed
quiet
great service and staff
Cover for Iron board kept coming off. Ironing board quality was not aligned with room quality.
6.0
I like that the room was spacious and the beds was comfortable.
I didn't like that soon as I checked in and went to my room, which I checked in right after getting off work and my room didn't have any running water. I felt that the staff knew that this was a issue but didn't let me until I called complaining about why I did t have any water. Than the coffee maker didn't work so I couldn't make me a cup of coffee this am.
5.0
I liked the pool and the fitness room also the mini bar also the shampoo and conditioner and lotion in the rooms
The price is ridiculous. The fact that we have to pay for breakfast even tho we spend a lot of money. WiFi isn’t free unless you sign up for Hilton vip and the room is bland and basic. Also the outlets don’t work
6.0
parking on site, pool with zero entry perfect for our 2 year old
the lobby and rooms were being renovated. pool area crowded and loud in the evenings
6.0
Room was very clean.
The king bed had a bottom sheet that was the wrong size and on with the seams on the outside. It kept slipping off at the corners. It belonged on a much smaller bed.
Highway traffic noise all night.
2.0
It was close to where we were going for my daughters soccer games
When we came in there was no one at the counter and the lady took her time coming to check us in. She was very short and not welcoming. There was someone smoking in the hotel, I could smell in in my room and the security came and looked but nothing was done and no follow up afterwards. Then the next morning we walked downstairs and the whole lobby wreaked bad of heavy weed smell. The hotel was full, and people were ridiculously loud, and kids were running up and down the hallways knocking on peoples doors. It didn't seem like anyone on staff cared. They said we had to call to get our room cleaned which I don't think I should have to do that, once every few days or a set schedule with the customer upon check in is a better idea. I really felt like it was not customer friendly, and no one cared about our needs. Also, so disgusting that people are smoking in the hotel. Not acceptable.
10.0
Staff very friendly
No complaints
5.0
Front desk
10.0
That staff was personal and made the children feel special
That a better breakfast wasn't included in cost
1.0
I would like my money back due to the poor customer service. my family and I was treated poorly and discriminated against. The manager on site was ethnically dishonest. I was threatened that I would have the police called because I told the manager that my kids wasn’t being discriminated against but we where! I need to speak with cooperate regarding this stay.
the staffing behavior
10.0
Staff was very helpful A++. Safe area, plus there is security on premises. Property was well kept and clean.
Nothing to not like.
7.0
We loved our room, the spa bath was amazing. Our favorite part was our HUGE walk in shower!
What we didn't like was how powerful the chlorine was when we walked into the pool area. Our eyes were burning even though we didn't even dunk our heads into the water. Then the morning we were checking out we had breakfast, and for 4 eggs it cost us $20!! We would've been better off going to a restaurant being charged more but leaving full. Our bed wasn't very comfortable at all. It felt very hard and the blanket was very itchy.
5.0
location
keurig didn’t work; room wasn’t ready when I arrived; creamer was spoiled; couldn’t get a receipt at checkout, was told I’d be called and wasn’t.
1.0
Ok
Yes
9.0
Nice clean room
We stayed in a room that faces the road in front of the hotel,there is alot of loud road noise all hours of the day and night.
7.0
Nice staff at the front desk
No free breakfast. Not good when you have business in the morning. Makes the schedule hard
8.0
I was not allowed to get breakfast until i confirmed with front desk. No one else was asked to. I felt discriminated.
8.0
location, cleanliness and helpful staff
maid service had to be requested
3.0
pool was nice
room was clean
poor quality breakfasts
cable didn’t work for 2 days, not their problem,
no compensation given, not even a $6 breakfast
rooms are $275 per night with fees
9.0
Staff very pleasant and helpful, gorgeous hotel and very clean accomodations.
There is nothing not to like...
8.0
hard to see from road
8.0
Did not have breakfast had other plans. Location was great. Desk person was very friendly and greeted us with enthusiasm. She was actually a high point of our stay. Room was clean and adequate for our needs.
The pillows were way too soft!
FAQs
How much does this hotel cost compared to others in Cherry Valley?
The average price for a rental in Cherry Valley is $91 per night. This rental is $19 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hilton Garden Inn Rockford. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hilton Garden Inn Rockford. Enjoy the water!
Is Hilton Garden Inn Rockford pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Garden Inn Rockford?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.
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