Riverdale Inn
About this hotel
Situated in West Springfield, this charming hotel for $78 per night is a great choice for your next vacation. This hotel offers breakfast and free cable TV to guests. It is easily reached from Interstate 91 and the I-90 Massachusetts Turnpike in West Springfield.
Amenities
Air conditioner
Internet / Wifi
Parking
Map of West Springfield, MA
Reviews
2.3/5.0
Average(332 Reviews)
100% verified reviews
7.0
Very little for breakfast.
Real milk or cream to go with coffee. No pastry or toast. Lacked all essentials for inexpensive breakfast.
1.0
I never actually stayed there. Saw too many bad reviews about dirt, bedbugs and mice. I was afraid for my health and safety. Tried to get refunded, but they never even responded to my concerns.
3.0
Friendly staff
Bad lighting outside. Windows dirty and torn screens.advertised breakfast. Had nothing but coffee!!😞 bed skirt torn with large holes. No fitted sheet so kept coming off.Did NOT feel safe. Would NOT recommend to anyone.
4.0
Location was good. Room was clean.
I came to breakfast at 5 min till 9 by the clock in the breakfast room and everything was closed up. They were supposed to be open till 9. Most places have breakfast till 10.
7.0
location
a bit dingy. strange smell.
3.0
- Towel left on the hook behind the door. Wasn't sure if it was used.
- Towel rack attached to wall had pulled away from wall and is close to falling completely off.
- Mattress pad had several cigarette holes burned into it. I only saw that because the bed itself wasn't well made in the first place.
- Housekeeping never seemed to come into the room throughout my 3-day stay. I used the coffee pod the first day and it was never replenished.
- The window was left open when I arrived and the screen itself was broken.
- The whole place smelled damp.
1.0
Nothing
Rooms smell staff is rude they lie because they don't do breakfast drug needles in front of the main entrance bedding was old n smelly
1.0
Can't say we liked to much
Well furniture broken smells like mold and bleach bed bugs hidden behind abandoned restaurant no breakfast even tho started there was ripped out screens cigarette burns all over the bed
1.0
nothing.
everything. it’s disgusting and hazardous.
1.0
It’s wasn’t clean
It’s wasn’t clean
3.0
Room was clean.
Even though I reserved a special room months in advance, it was given to someone else. Manager on duty was a jerk even after I proved my point thru email. No breakfast at all either day as advertised. Been staying here same weekend since 2009, am going to find somewhere else. Allows smoking in stair well even when they say otherwise!
7.0
it had smoking rooms
3.0
The mattress was a memory foam type mattress and was fairly comfortable for a motel.
Breakfast was an extreme let down and the motel shouldn't be allow to advertise "free breakfast". The room was disappointing. Although a non-smoking room, both bedspreads had multiple burn marks from cigarettes. The room was furnished with 2 chairs. Both were dangerously broken, though the arms and legs were pushed back together to appear safe - until you sat in them. The drapes did not close completely and left a 2" opening. As it was a first floor room, anyone walking by could peer in and parking lot lights, which were on all night long, made sleeping difficult. The fan in the bathroom sounded like a truck and, I'm sure, woke anyone in adjacent rooms whenever I used the bathroom. The TV was a newer LED flat screen model, but it took FOREVER to change from one channel to the next. It made watching TV an exercise in frustration and futility. There was no ice available anywhere in the motel.
3.0
Found towel, napkin under the sheets and blood stain by the pillows
1.0
You need a better housekeeping system
You need better firm beds and bed bug free
1.0
Nothing
Nothing
3.0
Staff was friendly
Towels smelled terrible. There was no breakfast. No internet for an hour or two.
2.0
Terrible full of mice
1.0
Not a thing. The first impression we had when we entered the parking lot was not good. When we entered the lobby the smoke smell was so bad and it made my throat hurt. There was another person in the lobby who told us there was no one else around. I hollered for the registration person, knocked loudly on the door and called the registration phone line with no success. We immediately left the lobby, I called Wyndham to file a complaint and then called Booking.com to cancel our reservation.
I did not like one thing.
1.0
the location
our first room had only one sheet on the bed , smelled of mildew and the ceiling was water stained. our second room smelled better but the toilet was clogged which we didn’t find out until the middle of the night. There was no breakfast as advertised.
1.0
Nothing
The smell as soon as you walk in.......
Our rooms were absolutely disgusting 😒 microwave, bathroom hair from other guests, mildew cob webs, no fitted sheet on bed just a sheet went to front desk to complain multiple times no 1 there. Linen with burn holes just disgusting.
Honestly I was going to take pictures 📸 but figured for what will never stay at a super 8.
2.0
Nothing
Very noisy. Full of prostitutes and drug addicts.
1.0
Not!!!! Not one thing!!!!
Smells like MJ and cigarettes
Was dirty and dilapidated.
Poor front desk service is anyone we even there.
Security was poor. We just walked in late at night. The door was ajar
Nothing!!!!
3.0
plenty of parking
Our stay at the Super 8 by Wyndham West Springfield/Route 5 was a disappointment.
Our stay was Friday night to Sunday morning. My room 214 (occupancy of 3) had no security door latching hardware.
The beds were very high off the floor; challenging for vertically challenged persons
The towel bar in the toilet room was missing and the end support was loosened from the wall.
Not enough towels were provided for the established (3) guests.
The exhaust fan vent was dirty and sounded as though it would fall from the ceiling.
There was no TV channel guide provided; as visitors we are not familiar with the local stations.
Upon return to the room Saturday night; the keys would not allow entry prompting a visit to the Front Desk.
The breakfast area was closed until Sunday morning although we had plans for breakfast elsewhere.
Will will seek accommodations elsewhere in 2023.
6.0
Was a bit outdated and the room was fine. I found it clean for one night. The guy at the desk was really nice and helpful.
Needs a bit updating that's all but overall it was fine for the night.
8.0
locale !
needed upgrades! Broken chair and lamp! Very small toilet!
2.0
The bed was okay, that's about it.
They no longer serve breakfast, which we expected. Our room smelt moldy and unclean. It triggered my allergies and asthma.
7.0
Close to everything
The bed was old and very soft
4.0
it was close to where we were going
it looked run down and seedy looked like some people might be down on their luck and living there temporarily
FAQs
How much does this hotel cost compared to others in West Springfield?
The average price for a rental in West Springfield is $109 per night. This rental is $31 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Riverdale Inn. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Riverdale Inn pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Riverdale Inn?
We found 3 amenities for this rental. This includes air conditioner, internet / wifi, and parking.
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