Best Western Springfield West Inn

Best Western Springfield West Inn Hotel in West Springfield

About this hotel

Located in West Springfield, this lovely hotel for $82 per night is a great choice for your next vacation. Best Western Springfield West is located in West Springfield. Free WiFi access is available. Six Flags New England is 12 km away.

Amenities

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Parking

Laundry

Map of West Springfield, MA

Nearby attractions

Elizabeth Park Conservancy

24.20 miles

Old Sturbridge Village

Best Western Springfield West Inn

3.7

Good(530 Reviews)

Hotel in West Springfield, MA

3-Star Hotel

Reasons to book

Includes essentialsKitchen / Kitchenette, Air conditioner, Internet / Wifi and more

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$$$$

About this hotel

Amenities

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Parking

Laundry

Map of West Springfield, MA

Nearby attractions

Elizabeth Park Conservancy

24.20 miles

Old Sturbridge Village

Reviews

3.7/5.0

Good(530 Reviews)

100% verified reviews

10.0

Feb 2024

Very good customer service

I like the lady from front desk. zzz she is very helpful lady .

Tks so much Zzz for help me . She looked for a Indian restaurant for me .

8.0

Oct 2023

Just what we needed a place to sleep at night while at a horse slow

The staff

Just kuerigs in rooms not actual coffee machines

6.0

Jul 2023

Pleasant

Good parking, great laundry

Didn't like the outside door to the stairwell being kept ajar so anyone could enter without a swipe card. Not the safest

8.0

Jul 2023

Very good

Location

No pool, they are converting it to a charging station for EV's

2.0

Jul 2023

Poor management building, starting to develop a cake. Nothing done in years.

Nothing swimming pool was closed were supposed to be open bathroom, toilet, broken wrists. All over floor was made for kindergartners, not adults and then asked if it was going to change. Our room said no I’ll come back tomorrow and fix it. Unacceptable.

Not what it advertised. We’ll never stay there again booking.com needs to take it off their advertisements

4.0

Jun 2023

Overpriced for what you're getting.

Breakfast was ok.

Dirty. Do nothing staff, minimum staff. Our first impression: When we arrived the entryway was in need of sweeping. The small tile area near the check-in desk had 2 large, DRIED coffee spills (so it had been there a while to be dried). We saw 3 different clerks manning the desk during our stay, but not one could be bothered to stand up and greet us as we came and went or take care of the coffee spills. It was taken care of the next day when apparently a janitor was there. Also, there is a sad "snack" cabinet that was 3/4 empty. It was the most expensive, least worth the money place we stayed on our trip.

9.0

Jun 2023

Wonderful hotel with tricky access

Loved having Both a refrigerator and a microwave. Bed was comfortable. Breakfast was plentiful.

I know that this isn’t the hotel’s fault, but the town planners really need to get their act together. The access road going one way in each direction ,with few turns ,is a nightmare in accessing the hotel. This is a reason to discourage staying at this hotel. Access is a pain!

10.0

May 2023

Exceptional

Excellent size of rooms (queen suite), super breakfasts, comfortable beds, lots of storage, large bathroom.

We found out that Hilton has any pets, any time, anywhere. We feel this puts severely allergic people at risk, no matter how well the rooms are cleaned. The barking dog down the hall woke us at two in the morning.

1.0

May 2023

Bad

Noting

Not clean

6.0

May 2023

decent rooms, a bit pricey for the lack of amenities but that is par for the course with everything these days

it was quite and did not have that musty smell many other hotels have

only have a vending machine but no atm or change machine to use it, also bottled water was only sold at front desk not in vending machine.

6.0

May 2023

Pleasant

The room was quiet and clean. Staff was friendly. The location was close to the event that our group was taking part in.

The staff was obviously not well prepared for a large group to have breakfast at the same time. We probably should have made that clearer so that they could be prepared better. The leader of our group had some trouble with part of his reservation and the front desk staff took a long time to fix it. We had somewhere to be and were nearly late.

10.0

May 2023

my stay was quiet and the bed was very comfortable, it was perfect for relaxing after my surgery. I definitely will be b

I liked how it was very inexpensive and it was very close by where I was having my surgery at the Fibroid Center

I just didn’t like the odd smell in the elevator room , it probably needs a bleach scrubbed down and the curtains does need a good cleaning other than that everything was great 😊

7.0

Mar 2023

Good

T he e staff

Elevator broken

8.0

Mar 2023

nice & comfortable

location & price

stain on the covers.

3.0

Mar 2023

My overall sum of my stay at this hotel is not recommended

The location was okay right off the highway and the breakfast was decent.

I didn’t like the bed. It was very uncomfortable. I wasn’t able to get any rest for the night I paid. The hallway wasn’t a pleasant smell, it smelled like animals. Also, my room was right across from the breakfast area. Lastly, I wasn’t able to turn the tv off for the entire night and the phone service to call the front desk wasn’t working. I had to get out the bed and walk to the front desk. Not a pleasant say.

9.0

Mar 2023

Superb

everything was fine with the hotel and staff but a car alarm kept going off on friday night in the parking lot. kinda hard to sleep thru.price could be cheaper always

car alarm

9.0

Mar 2023

good

Room arrangement, breakfast

breakfast timing is short and printer in their office area was not working for guest use

6.0

Mar 2023

Pleasant

The young gentleman working the front desk was very nice and easy to talk to

The elevators were not functional

8.0

Feb 2023

Very good

bathroom needs updating

10.0

Feb 2023

Exceptional

Room was very clean , staff was very professional

8.0

Feb 2023

Good for the money

The room was very clean. Staff were nice

The back door could be accessed without a card The elevator and ice machines were not working. My room was near the back door and stairs.i would stay again but not on first floor

9.0

Dec 2022

Superb

I liked them having waffles available for breakfast instead of pancakes. The bed and pillows were firm and comfortable. SInce they were working on the elevator, the hotel wasn't crowded. The hotel is located near stores I was familiar with and felt comfortable using as if I were at home.

The elevator didn't work, but I was only on the second floor.

1.0

Nov 2022

Bad

You over booked the hotel, so when I arrived tired and want to rest with my family we were told that there was no rooms available and that YOU had booked me a room that did not exist. I had to sit in the parking lot at 12 am and look for a new hotel to take my family to for the night. I will NEVER use booking.com ever again to book a hotel room. Absolutely awful

Didn’t like not having a room at midnight because of your errors

6.0

Nov 2022

Pleasant

Clean rooms and friendly staff

Breakfast, broken furniture in the room and plug points not working

FAQs

How much does this hotel cost compared to others in West Springfield?

The average price for a rental in West Springfield is $109 per night. This rental is $27 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Best Western Springfield West Inn. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Best Western Springfield West Inn pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Best Western Springfield West Inn?

We found 6 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and laundry.

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$$$$

Best Western Springfield West Inn

About this hotel

Amenities

Map of West Springfield, MA

Nearby attractions

Best Western Springfield West Inn

Hotel in West Springfield, MA

Reasons to book

About this hotel

Amenities

Map of West Springfield, MA

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in West Springfield?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Best Western Springfield West Inn pet friendly?

What amenities are available at Best Western Springfield West Inn?

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