Best Western Galena Inn & Suites

Property building, On site
Photo of the whole room, On site
Photo of the whole room
Photo of the whole room, On site
Photo of the whole room, On site
review stars
7.7Good
(226 Ratings)
"Everything was wonderful The room was very clean, comfortable and well maintained. Staff were extremely friendly and helpful, and the location was great."
Verified guest
Don't miss out! Price and availability may change
7.7 / 10
Good(226 Ratings)

Hotel in Galena, IL

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety

About this hotel

Comfortable Accommodations

Amenities

Business facilities
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Ski in/Ski out
Family friendly
Safe
Key access
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Tennis court
Cleaning products

Map of Galena, IL

city location on map

Available Rooms

Ratings and reviews

7.7 / 10
Good(226 Ratings)
100% verified reviews
7 / 10Good·Nov 2026
Close to downtown
This place had some problems. The hot tub near the public pool was lukewarm at best. The pool was not very clean. The hot tub in our room-the handle to turn on the hot water came off in my hand. Had to call maintenance to fix that which killed the mood to say the least. Then the second time we used it, the thing covering the knob you turn to drain it came off in my hand. The shower had two shower heads. The one on the right was very loose and pretty much just dripped. Very strong chemical smell throughout the hotel, especially in the hallway. The fitness center. Treadmill, elliptical and TV did not work- no power. Big water jug handle completely broken off. I improvised the first day. The second day I asked the nice man at the front desk for help. He reset the breaker to turn on the power and tried to connect to the Internet, but it never did work. Since the Internet connection for the TV, which would allow me to use YouTube or cast from my phone never did work I just improvised again. Paying nearly $900 to stay here for two days. I just expected better. I am requesting a partial refund.
7 / 10Good·Oct 2026
The free breakfast was good and well maintained.
Being there a peak season, the $100 per night rooms were $300 per night. For $300 per night, one expects superior beds and linens, but that was not the case. It would have been a great deal at $100, $300 was way too much. I understand supply and demand, but it the room cost triples, at least provide a shuttle to historic Galena as part of the rate as it is a hard hilly walk downtown from the Motel.
10 / 10Outstanding·Sep 2026
Everything was wonderful The room was very clean, comfortable and well maintained. Staff were extremely friendly and helpful, and the location was great.
everything was perfect
6 / 10Average·Oct 2026
Good location to where we were going. Breakfast was decent for hotel food. The window opens so it was nice of an evening.
The beds were hard as a rock. The air conditioner was so loud and even having it run the room never got cooled off. The toilet was loud and stayed running for several mins after flushing. When I booked online i paid for 2 beds with a couch but that’s not what we got.

$$$$
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FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Best Western Galena Inn & Suites. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Best Western Galena Inn & Suites. Enjoy the water!

Is Best Western Galena Inn & Suites pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Best Western Galena Inn & Suites?

We found 24 amenities for this rental. This includes business facilities, golf course (within 2 mi), free wifi/internet, free parking, and air conditioning.


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