Access to hotel was easy from the interstate and the surrounding business were close for accessing

When first arriving to the property the lady working the counter was not very friendly. When I asked when the pool closed I was informed at that time that the pool was closed due to a sump-pump that went out and wasn't replaced. Once getting into the room the beds were very hard and the sheets were stained and the walls were so dirty from soda being spilled on them, I noticed a cold draft in the room and got to investigating and as I pulled back the curtain I realized the window had been duct taped closed from the inside (Thank God I was on the top floor). The shower head was being held on with electrical tape and due to this the water didn't come out of the shower head very well. The doors to the room were not very safe when it comes to locking them and they rattle when someone walks down the hallway. VERY OUT DATED!!! I will be going to a different location and paying the extra money the next time we go to a reptile show in Tinley Park.

Breakfast was okay

The pool was closed and completely full of algae.

staff

floors were dirty.

close to the expressway & several restaurants nearby

The room was overall clean, but shabby & worn. The bathtub was disgusting , with iimbedded dirt on the tub flioor & showe wall had the finish scrubbed off ofvthem.

Sprinkler pipes froze alarm kept going off, no hot breakfast

When we walked in our room it was filthy. Pubic hair and stains on the pillows and sheets. Dried food on the door. The carpet was not vacummed, there was crumbs everywhere. There was a sewage smell in the air. Speaking of which, I think there was pee on our bathroom floor when we walked in. It looked like someone missed their aim for the toilet. There was hair in the sink. There was no hot breakfast, literally dry crunchy granola bars. I thought after all that I could at least enjoy a cup of coffee but I literally had to pump the coffee container like 20 times to get any out and the coffee was cold and OLD. The elevator seemed like it was going to break while we were in it, that was super scary. The entire experience was just so raunchy. I used to book this hotel frequently a few years ago and their standards have completely vanished. When I used to walk in that place, it was always smelling fresh and clean. The hallways were vaccumed. The rooms were immaculate. Now, I really truly believe the health department needs to inspect every inch of that place to enforce strict sanitization practices. Especially now, less than a week after my stay, I'm completely congested and sick with a fever. I wonder why...

the room was ok.

there was some type of allergen in the bathroom that kept causing up to sneeze while we took a shower. What ever this allergen was it made my nose congested, now bone dry, & my throat mildly irritated.

Great bed very comfortable, great location would stay again.

Could have smelled a little better, and the water pressure could be better.

This was a great place to stay overnight after a long drive. The location was near the highway and within a reasonable distance from Chicago. The staff was friendly. The room was large and the bed was comfortable. I would be happy to stay there again. The breakfast was very basic, yet sufficient. A bonus: there was a fantastic family-owned Mexican restaurant right across the street from the hotel, Gracie's Burritos, and they served the finest Mexican food in memory.

Location

Linen was dirty and was not changed. Hair and small trash was in the bed. Hair on shower walls and in the drain. Mold was on the walls outside of the restroom. Lamp shade had blood looking red stains. This is the worst room I have experienced ever.

Night staff was great. They upgraded our room due to us having to wait while they were cleaning the pool. Room was really nice and clean. For the first time in a while I had a room with premium channels with HD.

Long wait even though we were accommodated for it. Staff/hotel has not reached out as of yet for our checkout conformation.

Beds were comfortable and clean.

Pool was freezing and not open the hours listed. Breakfast was extremely limited and food was not very good. Heat didn't work in one of the rooms. Problems with the tv service. Elevator kept freezing and not working.

Staff was rude rooms were very sticky nasty very unsettling

I like nothing of this hotel

The Jacuzzi Tub. Clean and comfortable

All was well

Orange juice was good.

No bananas, limited yogurt selection, limited cereal selection, had to wait too long for waffle maker.