The breakfast was great. The beds were comfortable. The room was big! The lobby area was clean and cozy. The pool was big! The staff was kind. The location for this hotel was perfect!

The mini split in our room didn't work well. I brought it to the front desk's attention twice. The 1st time he told me that it would take a while for it to catch up. The 2nd time he told me he would "call his guy." About 4 hours later "his guy" showed up, not in official uniform, took a look at it, went outside for 20 minutes and told me "it's doing a master reset. It won't get down to 58 in here like you have it set. The lowest it will get is 68. Other than that, it's working fine." It didn't even get down to 68. Other room's had mini splits that were working great. This one was barely enough to take the "edge" off of the heat. Disappointing when you pay that much for a room, and your amenities don't work. The other thing that I know happens often, but I don't think is right, is that they raised the rates for their rooms, knowing that there was going to be an influx of people coming to their town. So then when we got the "group rate" or "discount rate" it was the same rate as their everyday rates.

It was right by where we needed to be. Cleanest and nicest hotel in Roseau area.

2 queen room the 1st night was great. The one queen room the 2nd night was not a nice room. The heat/AC system would not work right and the toilet was sweating all over the floor(puddles). When we asked at the front desk she had no idea and tried to say it was because of the horrible humidity but that was not the case as the humidity was not bad at all. The room smelled musty and of mildew along with with damp.

Room was comfortable and clean

was dissappointed hot tub wasnt working was ice cold,steam room wasnt working and pool water was way too cold .

location and breakfast

pool and hot tub were not maintained and cold

Rooms are in bad shape. Refrigerators didn't work, air conditioner loud and dirty, toilet handle broken.

Really great continental breakfast!

Hot tub was out of order. The pool room was cold as hell which led to no swimming! Very unenjoyable for my son who was really excited to swim on his birthday and Christmas. One pillow was DIRTY or moldy or something. There was no tub, just a roll-in folding seat shower that looked dirty and unappealing to use. There was no battery cover on our tv remote so the batteries kept falling out.

Comfortable and clean. Good breakfast options. Good coffee. Staff.

No small fridge in the room.

Was good..

All Good..