Best Western Lubbock West Inn & Suites
About this hotel
Located in Lubbock, this attractive hotel for $80 per night is a great choice for your next trip. Featuring an outdoor pool and a hot tub, this hotel is located a 10 minutes' drive from Texas Tech University. Free Wi-Fi access is available.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Lubbock, TX
Reviews
4.1/5.0
Excellent(1,117 Reviews)
100% verified reviews
7.0
We accidentally left 3 items of hanging clothing in the room when we checked out. Called the evening we left and all 3 items had been located and we were told would be secured until we could return the following week to pick up. Arrived today to pick up and the rhinestone denim jacket was not with the other 2 items. Manager said it wasn’t in the room even though the one we spoke with last week assured us all 3 items were there. So frustrating!! We have stayed here multiple times, but will no longer stay at this property due to dishonest management and staff.
9.0
Big clean comfortable rooms
Elevator made all kinds of noises and felt like you are falling.
8.0
The room was very spacious and the surroundings were good from a walking perspective. I had an issue with working the shower and the staff at the desk were very helpful with this problem.
Paper plates and plastic knives and forks are not ideal but never a deal breaker for me.
10.0
Everything!! Staff were extremely friendly and welcoming. We came with a large group, including several teenaged boys. The atmosphere was very pleasant. Rooms were very spacious and clean. Will definitely stay again if ever back in the area. Highly recommend!!!!
Nothing
10.0
Lovely
10.0
Todo muy bien, super recomendable, de lo mejor
No poder quedarme más dias
6.0
It was clean and in a good neighborhood
I’m shower did not work In the room there was no toilet paper in the room
2.0
Easy to get to.
Thermostat in room was broken. Kept turning on every four minutes so as to maintain 78° room temperature. I informed desk clerk next morning and she was completely indifferent about the problem. No apology, no how can we make it right. Nothing. Texas hospitality my butt.
8.0
The Continental breakfast was good, I would suggest you need cream cheese to go with the bagels. The room was spacious and the bathroom was clean.
A second television in the other bedroom.
9.0
Clean, spacious & comfy bed
Separate toilet from bathroom
Elevator didn’t work
Took stairs
9.0
The comfy bed & big bathroom
The elevator wasn’t working
So had to take stairs
10.0
The staff was wonderful
The pool is my favorite.
6.0
Room size
Hot tub didn't work pool was dirty
8.0
Large rooms / staff/ cleanliness/breakfast
Pool was green 😟😟
1.0
the breakfast was cold and the potatoes were hard the lady said they microwave them just disgusting!!!
my room never got cleaned or serviced when I did let front desk know I was harassed by the house keepers when I checked out they said the room was good and gave me my deposit back after a while I got notified that I was being charged for a tv that was busted on the screen after I already left and they had already checked the room they hate to do their job and all the staff is rude ah don’t waist your money on this place I miss it when it was Arbor Inn these new owners are not it beware they try to keep deposits and makeup new chargers after you check out‼️
10.0
It was well located and the room was very spacious.
Everything was fine
7.0
The front desk and area was good.
The toilet did not work properly. Had to flush too many times to clean bowl.
10.0
Clean facilities
N/A
10.0
Staff was very friendly. Breakfast was awesome.
No complaints.
Eventually will stop asking for a deposit as I patronize every 2-3 weeks.
10.0
The bed it was so comfy we actually overslept check out time 😂😂🫶🏽 the ac felt great on a hot day. 5 stars The staff is amazing!!
No complaints everything exceeded our expectations.
9.0
The property is very new, spacious, comfort
there is no lid provided to morning coffee cup, and the breakfast staff always while clients getting the coffee, very uncomfortable
10.0
Clean and great hotel.
10.0
Great rates!! Clean rooms
All good!!
8.0
Price
Toilet seat was broken. I was there for 2 days & it didn’t get fixed til my second day there and in the afternoon at that. So I dealt with a broken seat my stay there.
6.0
It was clean and comfortable.
Card key didn't work on at least three outside doors. Shower didn't work in room.
8.0
Rates
Our truck bot broke into and thry busted the window out. So trying to get them look at the cameras
7.0
I have always stayed on this property what I like about is the pool and close by to areas to go out
The pool was very dirty. I couldn’t enjoy my self in the pool
8.0
Nice hotel
Whirlpool out of order
Issue with roomkey and entrydoors
4.0
It was quiet for being so close to a freeway and on a busy weekend.
A lot of small items need tending to on the property. (1) Internet access login is white text on a white field - impossible to use without taking my laptop to the lobby to get the clerk to log me on. (2) Tried to make a local phone call but unable to. The clerk was no help and didn't seem to believe that there was no dial tone. (3) Two of the outside door key locks did not work causing a long walk to the other end of the building to get in. That is okay when one is young but at 61 with back problems it was an effort. (3) Elevator button on ground floor near lobby broken on my second day there. (4) Security system cable hanging down from gutter at SE corner of building was loose and whipping around when windy banging rather noisily into building just outside my room. It was so noisy that at first I thought there was construction in an adjoining room. Fortunately the wind died down at night but in the winter when a strong cold front comes through it would be banging all night.
FAQs
How much does this hotel cost compared to others in Lubbock?
The average price for a rental in Lubbock is $119 per night. This rental is $39 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western Lubbock West Inn & Suites. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Best Western Lubbock West Inn & Suites. Enjoy the water!
Is Best Western Lubbock West Inn & Suites pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Lubbock West Inn & Suites?
We found 12 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.
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