Extended Stay America Suites - Amarillo - West
About this hotel
Located in Amarillo, this attractive hotel for $96 per night is a great choice for your next trip. This Extended Stay America - Amarillo - West is located in Amarillo and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk.
Amenities
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Family friendly
Map of Amarillo, TX
Reviews
3.0/5.0
Average(147 Reviews)
100% verified reviews
2.0
The convenience of the location
No hot water, stains on sheets/pillows, dingy appearance, uncomfortable bed.
3.0
The location was very convenient
Just about everything. The kitchen had no supplies other than a single dish rag. I asked for some dishes and was told they did not have any to give me. I had to go buy a bowl and some silverware as I just purchased food that I had no way to eat. I asked for a coffee pot and then had to ask for a mug but they didn’t even have a spoon. The front desk was seldom staffed. There was always a sign they would return shortly posted. My key kept having to be reprogrammed, the staff was unprofessional and very apathetic. The pillows were awful they were not really pillows more like lumps stuffed into a pillow case.
6.0
Easy access to freeway good location felt safe
Didn't see an ice machine, low flow shower head, heard AC units or water running through the night on and off
7.0
I was pleased with the cleanliness of the room and the well-organized arrangement of furniture and equipment. The quality of the products provided was also satisfactory. Location was perfect for one night stay with restaurants at walkable distance
I must admit that I was not entirely satisfied with the staff's professionalism. Upon my arrival, I noticed them engaged in a casual chat in the parking area, and as I entered the establishment, they followed suit without offering a greeting.
Moreover, the front office person did not provide all the necessary information I needed during check-in. The breakfast, which was included in my stay, was quite disappointing, offering only cereals, muffins, coffee, and tea. As a result, I decided to forgo breakfast altogether and left without partaking in the meal.
1.0
They did not honor my booking after the charge was made to my card
3.0
It was double booked, the door was literally standing open when I went to it, and it was dingy/out dated.
8.0
Wonderful woman at the desk. Very professional and kind.
Hodgepodge of cookware, but forgive me I am a persnickity cook.
1.0
convenient location
The incredibly rude front desk lady was wearing a “Twin Peaks”lanyard. That is so inappropriate.
We booked two rooms and they both had foul odors. there are several different hotels in the area well worth an extra $50.
3.0
Reserved online, a room with a King bed. When I arrived was told it wasn’t available. I was told the pet fee was going to be waived for the inconvenience. The toilet in my room didn’t want to flush by morning the bathroom floor was soaked as the tanked leaked out. When I went to check out, I wasn’t given and credit for the pet fee. No manager on site at that time. Was told a manager would contact and no one did.
10.0
Love staying here...gracious staff and wonderful rooms.
8.0
Location convenient to Interstate 40. Desk clerk helpful and friendly. Room was clean, bed comfy, pillows heavenly.
No complaints.
6.0
Comfortable bed and decent sized room
Front desk staff was not very friendly or approachable
Strange smell in hallway near 2nd floor room
No hairdryer in room
8.0
clean, great location
bed was hard
5.0
Price
Smelled like cigarettes, black and milds and weed I'm the hallway. Took quite some time to check in.
2.0
location
no breakfast and when we went out to breakfast our room card was deactivated 2 hours before check out time.
8.0
Nice place
9.0
Room smelled nice, staff was helpful, everything was easy and affordable.
The pillows were not comfortable
3.0
NOT MUCH!!
The clerk/manager ? told me he recieved no request even though I had a print out of our request for my stay, I requested a king bed, The clerk/ manager ? told us he had a queen room, which was not true , we had a double bed, he told us he would put us on the second floor ( even though we requested a ground room floor ) that was not true , as we wound up on the 3rd floor all the way at the end of the hotel which was problematic for me. on top of that when we asked the person who checked us in where the best place to unload our luggage, he responded very sarcastically, anywhere you want. I was not happy with his attitude and /or willingness to assist us in any of these matters.
FAQs
How much does this hotel cost compared to others in Amarillo?
The average price for a rental in Amarillo is $96 per night. This rental is $0 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Extended Stay America Suites - Amarillo - West. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Extended Stay America Suites - Amarillo - West pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Extended Stay America Suites - Amarillo - West?
We found 9 amenities for this rental. This includes air conditioner, pets allowed, kitchen / kitchenette, internet / wifi, and parking.
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