El Sueño Hotel & Spa
About this hotel
Nestled in Puebla, this charming hotel for $31 per night is a fantastic choice for your next vacation. This hotel with outdoor hot tub is 2 blocks from the city’s main square. It offers views of the Puebla de los Ángeles Cathedral and has elegant rooms with free Wi-Fi.
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Map of Puebla
Reviews
4.3/5.0
Excellent(628 Reviews)
100% verified reviews
10.0
La comida es deliciosa, todos los platillos que probamos muy ricos y el menú original.
También me gusta el nombre dd las habitaciones y los mensajes dentro de la habitación relacionados.
9.0
All good
Shower floor was slippery could use a bath mat.
Wifi was weak and none existent lots of the time.
10.0
Lo mejor la atención de la gente del hotel. La comida deliciosa pero el servicio un poco lento.
9.0
Super stylish from the inside. Lovely details with plants, flowers and arts. Every room has an interesting name after a famous person.
7.0
breakfast was delicious and courteous staff, especially our waiter who was a very attentive young man and who provided excellent service for all our breakfasts
We rented two rooms, one for me and my wife which was very spacious, clean and comfortable. We also rented another room for my 90 year old mother. That room was nice enough but did not have an air conditioner as was indicated in our rental agreement and the lamps on either side of the bed headboard had faulty switches.
8.0
El Sueno is a beautiful hotel and spa in a terrific location! The breakfasts are delicious and the servers SO very friendly and professional.
Although the room we stayed in was generally comfortable, the beds and the pillows not so much. After a few nights both my sister and I were waking up with back aches, but less than luxurious beds, I've found, is par for the course in Mexico.
5.0
The location was splendid, right in the city center and the valet parking was nice. The staff is helpfull.
The food was horrid. I cannot believe a hotel in this price range can cook this poorly. Even the scrambled eggs were appearantly too hard. Next to this, our room that was booked with an airconditioning, didnt have one. I must admit they did give us another room after I detailed this.
6.0
location is great, staff were helpful and the garden and patio area is very nice
the room on the ground floor only had a quite small window, wifi was very bad. breakfast was ok
7.0
Bed was great, location was excellent, staff were kind, free breaky was good. :)
No amenities, but the shampoo, soap and lotion offered were good. The pool deck and chairs were covered in dust/dirt, had not been cleaned in months, although water was clear. Mold on the grout lines in the shower :(
5.0
Location good. Staff mainly good. Don’t speak much English.
Check out was a nasty surprise! We got charged $5AU per pod for using 4 coffee pods during a 2 night stay. Plus $8AU FOR A BOTTLE OF WATER!
We were really surprised as we assumed it was complimentary, and the charge is excessive by any calculation!
Every hotel we have stayed so far provides these items for free, often giving mini bar alcohol/drinks etc complimentary as well
10.0
The room was spacious and comfortable. The staff was very friendly and helpful. Breakfast was delicious! You can't beat the location - within walking distance of most of the attractions and transport to get to farther out attractions. Wonderful Stay!
Nothing
10.0
Everything... the room, the bed, linens, decor, restaurant, food was exceptional, all staff were exceptional.
Nothing!
10.0
Unique rooms - we've experienced 3 - each so different. HOT showers and juice drink on arrival. Valet parking - nice on busy street.
Could have cost less!
10.0
Great taste
Could have more options in the included breakfast
10.0
picturesque hacienda style hotel, beautiful individually decorated rooms, right in the middle in the historic centre of Puebla. For breakfast there was not a lot of choices but all was delicious and portions good. definitely recommend to use the spa treatments, we felt like born again after that! restaurant at the location is very good. valet parking works super well. it was perfect!
n/a
10.0
beautiful and interesting design
few windows but it’s a Casona, so limited views from rooms
9.0
We loved staying here with our group. The breakfast and service at the breakfast were excellent. The rooftop patio and pool were great and used by our group. The location can't be beat, just a few blocks from the main square.
10.0
clean & Beautiful
no elevator
10.0
everything, especially the breakfast, the massages and the room! we loved this place…
9.0
Nice decoration and very kind service 😊
9.0
Beautiful boutique hotel in a terrific location with a great restaurant and spa
I felt like the front desk staff could use some more hospitality training. But overall the staff was great.
10.0
Loved this boutique hotel! For the price, it was my best stay up to now in Mexico. Staff super friendly and helpful, there was closed parking which we needed due to our cars. And the decoration of the place, so many little corners, plants....and amazing breakfast!
nothing! it was great
4.0
location was near the city center some of the staff was helpful
room and jacuzzi
5.0
for the most part the staff was good
was charged extra for stuff that we allegedly dirtied when in reality it wasn’t us
10.0
The location is great. The hotel design is very nice. The service is quite friendly and attentive. The facility is very clean and the food is delicious
The pool wasn’t that useful because it’s basically in the lobby and in the shade - kind of a weird place for a pool. But that’s a minor quibble.
4.0
location and breakfast
no functional window, bathroom smelled of sewer, had to wait a long time for hot water on a few occasions, the tv was next to the bed rather than in front of the bed. the photos of the hotel are misleading.
FAQs
How much does this hotel cost compared to others in Puebla?
The average price for a rental in Puebla is $47 per night. This rental is $16 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at El Sueño Hotel & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at El Sueño Hotel & Spa. Enjoy the water!
Is El Sueño Hotel & Spa pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at El Sueño Hotel & Spa?
We found 9 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and parking.
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