Hotel in Da Nang
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this hotel
Prime Location
Amenities
Business facilities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Bar
Spa
Balcony/Terrace
WiFi/Internet
Beach access
Laundry services
Beach front
Family friendly
Smoking allowed
Safe
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Da Nang
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Sep 2026
Beach is great, staff were friendly.
Children’s playroom run down, not clean. Room could have been cleaner.
9 / 10Outstanding·Aug 2026
Great location, stunning view & really comfortable bed
Buffet breakfast a bit hit and miss with truly awful coffee. Bathrooms need a good anti mould treatment.
10 / 10Outstanding·Aug 2026
The location, food and staff are great!
Nothing!
5 / 10·Aug 2026
The frontline staff and housekeeping team were genuinely lovely, polite, and kept our room spotless throughout our 9-night stay.
The view from our room was amazing. And the room itself was a really good size.
The breakfast buffet was fantastic—plentiful, excellent selection and great quality, and the egg and pho station chef was excellent.
Management enforces rigid, undisclosed policies, and the property is starting to show its age:
Misleading Afternoon Tea: We booked the Executive Room with Afternoon Tea, assuming it was included daily for our 9-night stay. After day one, we were told it is only a one-off perk for the entire booking, regardless of stay length. Nowhere in the booking fine print was this stated.
Ironically had I booked nine individual nights of the same room for the same price I would have got nine individual afternoon teas. Just mind-blowingly ridiculous.
Only 1 room key allowed: Despite two adults staying for 9 nights, management strictly refused a second key card. Even offering a cash deposit of over 3,000,000 VND was rejected, claiming two cards to be given to a husband and wife posed a "security threat to the hotel" and claiming that it's hotel policy. But nowhere on their website or on booking.com does it state this anywhere.
Beach towels: Inconsistent availability early in the morning and frequent shortages midday.
Maintenance & overall value: The Balcona is starting to feel tired and a bit run-down.
We went over to the rooftop pool next door (at TMS Hotel) for evening cocktails—their happy hour was much better value, and their lobby and lifts appeared far better maintained.
Despite how hard the wonderful and friendly frontline staff work to keep guests happy, the inflexible policies and declining upkeep mean we would book next door instead next time. I could actually see that the staff themselves seemed frustrated at the policies they had to maintain.
Booking.com did attempt to advocate on our behalf by raising both the single key policy and the misleading afternoon tea inclusion with the hotel owner, but they unfortunately came back stating the owner refused to budge and that there was nothing further they could do.
$$$$
Top rated by guests
9Outstanding
(368 Ratings)
"The location, food and staff are great!"
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