Big rooms if we wanted to we could have stayed all day everything we wanted was so close

Parking was always full wen we would return at night but they made up for it

Location to point of interest Friendly accommodating staff Breakfast

1st room had what smelled like dog urine on bedding. Staff was able to get us another room Price changed daily Inadequate parking for number of people Noisy upstairs and next room. (I know this outside of your control)

Nice size room. Was very clean

The fact that I had to pay for parking per car. If I am paying to stay in your hotel parking should be free

The suite was lovely, clean and comfortable.

Property was clean and comfortable.

The staff completely messed up our stay. We checked in around noon at the same time as friends (we had 2 rooms) and were given keys to rooms across the hall from one another on the 2nd floor. Well around 10:30pm someone is trying to get into our room. Luckily I had out the latch lock on before going to bed because their key was opening the door. The girl working the night shift calls our room and first tries to tell us we don’t have a reservation, then tells us we are supposed to be on the 4th floor but we haven’t checked in yet. After a lot of back and forth I have to go downstairs with my ID and prove to her that I’m who I say I am, indeed have a reservation and indeed checked in hours ago! I was livid because I was asleep and had a wedding to attend the next day. She stated that the lady who checked us in, in fact did not actually check us in. She says she’ll fix it. I go back upstairs and my key doesn’t work. My friend lets me in and we say we will fix it in the morning. Thankfully there was a new lady working that morning (the only one that had any sense apparently) and when I ask her to fix our keys she looks up our room and my name was still not attached to that room. So the girl working the night shift did NOT fix anything. The new lady fixed everything and apologized profusely. I told her that the lady that “checked us in” had specifically stated that the hotel was oversold by 1 room and was hoping someone would cancel. So I’m not sure if this was an accident or purposeful. Either way it was completely unacceptable! Fast forward to our last night there and the incompetent girl was working the night shift and we stood at the desk waiting for her to finish a conversation in the office for several minutes while she clearly saw us standing there. She actually went into the office and closed the door when she saw us. Once we opened the door we took it upon ourselves to get her attention and ask her for more washcloths and toilet paper.

The breakfast was wonderful. The availability of easy-prep food was very helpful. I had plenty of privacy and good wifi to attend my conference, partly online, and partly in person. The location was convenient to both Denver and Boulder.

I'm 82 yo with mobility issues. I'd like to suggest you hire someone to help with luggage for older travelers, especially traveling alone.

Breakfast was good. I loved that they tried to cater to Gluten-free folks. Location of Breakfast is good.

Nothing

Had coffee only. Location is great

Parking should be free. Also rooms should be pet free as an option.