Hotel Indigo Kansas City - The Crossroads by IHG
Top rated by guests
8.6Excellent
(301 Ratings)
"Clean, convenient and staff was friendly"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Comfortable Accommodations
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
WiFi/Internet
Shared living spaces
Laundry services
Accessible Parking
Family friendly
Ironing facilities
Smoking allowed
Toilet with grab rails
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
8 / 10Excellent·Sep 2026
The esthetics were nice. Very clean. Nice welcoming staff. The valet service was exceptional.
On a busy street so if it was a busy check in or check out time it was a minor inconvenience to park and get in and out of hotel.
8 / 10Excellent·Aug 2026
The quietness of the place
The basement/ground floor rooms were creepy with the half wall and too high windows.
10 / 10Outstanding·Aug 2026
Clean, convenient and staff was friendly
6 / 10Average·Aug 2026
It was very clean and modern.
This is not an ideal hotel for families or those with pets. However, I will start from the beginning:
We were "welcomed" by unfriendly staff with earpods when we checked in. This is unprofessional for a service industry and sends a message that you are bothering me and I can't wait to be done with you - and it was kind of the impression I received as well.
Nothing on the booking indicated that valet parking was essentially required (so extra fee for that). They told me that street parking was available if we chose not to valet, but those spots are far and few between and avoiding the homeless people you will encounter on top of it - I didn't feel safe doing this at night. The valet woman was really nice and the highlight of all the staff we met.
The room itself, and hotel, were very clean and modern. Seems to be renovated not too long ago, so that part was nice and beds were comfortable. The cable selection was not great - for anyone curious about TV options. The hotel is close to the highway and the train tracks, so you will get that noise.
They do have a workout room that is small (maybe the size of a hotel room) and right off the elevator with clear windows. So, if you want everyone to get a glimpse of you working out when they exit the elevator then no issues, but I will take a hard pass on that.
We did eat at there for breakfast, and in short is was overpriced and lack luster - on top of a 20% required gratuity (the signage said this was due to world cup but who knows). We had avocado toast and pancakes. The pancakes were good, no issues there. The avocado toast was literally an avocado sandwich - not open faced, nothing mixed with it - just smashed avocado between 2 pieces of bread - for $18! Save your time and money and go somewhere else to eat. The waitstaff was super nice, so that was a plus.
$$$$
Top rated by guests
8.6Excellent
(301 Ratings)
"Clean, convenient and staff was friendly"
Verified guestDon't miss out! Price and availability may change
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Indigo Kansas City - The Crossroads by IHG. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Indigo Kansas City - The Crossroads by IHG pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel Indigo Kansas City - The Crossroads by IHG?
We found 24 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and non-smoking.
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