Host was friendly and helpful.

Second floor location and very narrow stairs.

A lovely little hotel situated close to the centre of York. Staff were friendly, outside parking if you buy a permit for £5 a day from the hotel. Clean, comfortable and quiet. Would deffo stay again

Really nice atmosphere! The host was incredibly friendly showing me locations to visit regarding York and how to use the appliances provided. Room was also really nice!

Walls were a little thin could hear constant coughing but also not an issue because earplugs were issued :)

Very good value for money in nice area, not a far walk from points of interest. Dog/pet-friendly. Overall very pleasant.

Shower was at risk of overflowing with long/ excessive shower time. Room was overly warm with the radiator on. Bed was a bit too hard for us but that’s just opinion.

Fantastic find .. close to centre, very clean, very comfotable.

Nothing ... wish all accom were like this

Good check-in & communication when we arrived from the Owner. A bonus to be able to baggy the only parking space right outside the property ....there is a charge of £5 per day...but we wanted to know our car was safe outside. Apparently there is free parking in the next road along, but we got lucky to stay right outside. Shower nice & hot, with ample space. King-size bed was nice. Tea, coffee facilities good. Tidy, comfortable, spacious....in the King room. Accommodation about a 12 minute walk away from Bootham Bar..../main town & shops....not a bad walk.

The fact that on our 2nd day of being there & out for most of the day sight-seeing, when we returned to our room we found that the carpet was damp. When we called the Owner to enquire as to why, he advised that he had been into our room to get them wet-vacc'ed over! This shouldn't be done when you have guests still staying in the room, with personal belongings out, thinking your room is locked safe (as we didn't ask for bedroom clean around/replacement towels etc). If he had left a note pinned to our door outside to advise that he had been in, this would have saved our time in having to call him up to ask why they were wet! Also not good that the floor remained damp for the rest of the evening, meaning we had to have high heat on with the radiator to try to dry it out!!! To be honest this should have been rearranged to a time when you don't have guests staying in a particular room....NOT whilst they are booked in. We were based on the ground floor & suffered hearing an extremely noisy toilet flushing on the floor above us. To utilise the bathroom fan...you need to be be around 7ft tall just to reach the switch...either that or stand on a chair!

Tastefully renovated room in quiet street within easy walking distance from the station and the city centre.

Creaky plastic toilet seat!

The accommodation was spectacular. Clean and always welcoming.

Nothing. It was fantastic.