Courtyard by Marriott Los Angeles Pasadena Old Town
About this hotel
Located in Pasadena, this charming hotel for $128 per night is a great choice for your next break. Newly Renovated Public Areas and Guest rooms, Total Hotel Renovation.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly
Map of Pasadena, CA
Reviews
4.3/5.0
Excellent(54 Reviews)
100% verified reviews
10.0
Tutto
10.0
I liked everything and everyone on the staff that I encountered.
Booking.com
Made a reservation. Paid with credit card. never got confirmation of payment. Went to hotel and staff worked with me to find it. My experience with booking.com was very disappointing. At least it was consistent. I have always been let down by booking.com. I am mad at myself for using booking.com
7.0
Nice location in the heart of Old Pasadena. Room and facilities were as expected. Price was reasonable.
$22/day to park
5 days / 4 nights - room was never cleaned.
9.0
Janeen was very pleasant and helpful! Plumbing issue taken care of quickly. Breakfast staff very courteous.
Shower looked like it could use a little scrubbing.
10.0
Excellent
Business
8.0
Very friendly staff. Nice breakfast. Big and welcoming reception hall. Laundry room for guests was a big plus!
No safe in the room. No daily cleaning of the room.
7.0
Well, I had to deal with almost nonstop EMS, Police and Traffic noises daily and nonstop, which should have had a reduced room rate. Since I needed a Top floor room and #629 was the only one available. And, I had to listen to room doors slamming shut which I should not have to hear at all and wish I did not have to hear it. And because you allow pets, I had to hear a dog/dogs barking every now and then (I don't have a dog). And, no one told me you had a Guest laundry room. I found it by accident which looking for the Ice Machine on my floor. And, PLEASE get your housekeepers to VACCUM and DUST your rooms (with NEW Dust cloths and Vacuum bags) every time they clean it and the hallways (to remove dog and human dander and allergens). I suffer from Allergies and Asthma, which has been affected greatly because of DUST, etc. in my room and your hallways.
I did not like the slamming doors; barking dogs; of guest; EMS and Traffic noises; dust build-up in my room and carpet. I did not like my room not having a detailed list of all the services you offer guest in my room and how, where and when to obtain them. I did not like to have housekeeping services every other day, If I'm staying for a week. I would have like to have the uninterrupted rest I needed for at least 4 day without housekeeping services or until I requested it or something I need.
9.0
Location ideal for Old Town Pasadena
I thought the pool area could be more attractive
9.0
Room and location was perfect. Meal at the restaurant was good and generous for the price. Thank you
Construction during my stay, however didn’t heard noise. Just a lot of material in garage, which was a little difficult to find a spot.
4.0
Breakfast was terrible... charge $10 more but provide normal breakfast
Breakfast
9.0
The bed are so comfy and the room was very clean..
Only comment is may can the room have a information for the hours of the restaurant and a little menu just for let the clients know about shan’t ca they expect..
8.0
The staff was able to accommodate us through lack of rooms available.
Construction was a bummer
6.0
Location
Was not worth the money
3.0
Breakfast was really simple not a lot of selections
That was Contraction
1.0
The front desk staff were very polite and apologetic for the horror and filth we we experienced. When we asked for non- allergenic pillows we got them.
I can say in all honesty that this is one of the worst hotel stays my family and I have ever experienced. Putting aside the insanity and noise of the construction the hotel was filthy! I am immune compromised so i look for hotels who explicitly say they are following enhanced cleaning procedures during this time of Covid. HAHAHH!!! Not only was this not the case but the cleaning of this hotel wasn't even up to European backpacking hostel standards! At check in we were told housekeeping comes every other day. We stayed for 4 days and housekeeping came once. They knocked the door and asked us if they could come in. We were in the middle of getting ready so we asked them to come back . The housekeeper asked if she could just pick up the trash. We reluctantly agreed. to our surprise and disgust she then dragged a huge bag of trash through the room. The bag had a hole in it so as she was emptying our trash in the bag, more trash- not ours- was falling out across the floor. She didn't notice this, we tried to point this out to her but maybe she didn't hear or understand? Either way when she had left the room a trail of someone else's garbage was strewn across the floor. Since that was the only "cleaning " we had had when we left that day we asked for the room to be properly cleaned. We came back to find the beds had been made but the rest of the room was untouched. Dirty glasses were by the sink, which was still dirty as was the tub, bathroom floor and toilet. It was late so we thought we would deal with it in the morning. however during the night we discovered that we were out of toilet roll with no replacement provided. When we got up in the morning my wife called down for clean towels and toilet roll which were left outside the door... But we needn't have worried about towels as there was now no hot water to shower with due to the construction taking place.
5.0
It's a nice hotel. Staff is friendly and attentive.
Remodeling in progress was annoying. Scaled back amenities were frustrating (two people, two packs of coffee for two nights???).
2.0
I couldn’t sleep because the blinds wouldn’t close, I was across the street from a giant neon building. Then the water wasn’t working one day
10.0
Although under construction, customer service was superb.
9.0
Location
Could’ve been cleaner
6.0
Location
No room service but every other day, one elevator and pull out bed was a twin and uncomfortable
1.0
Breakfast was included in booking app but not in fact
8.0
Construction work was hard to deal with, if we had know we would never have stayed here.
1.0
location
Bathtub and mattress has stain, try to ask them to change but they said they are fully book
9.0
The staff was excellent, Great customer service! Location great
5.0
Overpriced considering there was a lot of construction noise during the day
Noise. Price
9.0
Super clean and loved the pool area
N/A
10.0
Location, very clean, felt safe walking the streets to shop, great restaurants in the area. Hotel breakfast was very good also.
Bathroom lighting not quite adequate, to dim.
8.0
The breakfast was very good every day. The hotel itself was undergoing renovations, so very noisy. It's location too is a noisy area. Lots of sirens, view was of the back of a gas station and dumpster. And sadly, junky cars with homeless living in them. Made me sad.
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FAQs
How much does this hotel cost compared to others in Pasadena?
The average price for a rental in Pasadena is $188 per night. This rental is $60 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Courtyard by Marriott Los Angeles Pasadena Old Town. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Courtyard by Marriott Los Angeles Pasadena Old Town. Enjoy the water!
Is Courtyard by Marriott Los Angeles Pasadena Old Town pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Courtyard by Marriott Los Angeles Pasadena Old Town?
We found 16 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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