The Westin Rusutsu Resort

The Westin Rusutsu Resort Hotel in Hokkaido Prefecture

About this hotel

Nestled in Hokkaido Prefecture, this charming hotel for $322 per night is a great option for your next vacation. Located in Rusutsu, 600 metres from West Gondola, The Westin Rusutsu Resort features rooms with air conditioning. This property is situated a short distance from attractions such as West 1st Quad and West 2nd Quad.

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Ski in / Ski out

Garden

Family friendly

Map of Hokkaido Prefecture

Nearby attractions

Daisetsuzan Gensui Park

108.74 miles

ベア・マウンテン

100.72 miles

The Westin Rusutsu Resort

4.3

Excellent(264 Reviews)

Hotel in Hokkaido Prefecture

5-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsSki in / Ski out, Garden, Pool and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

$$$$

About this hotel

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Ski in / Ski out

Garden

Family friendly

Map of Hokkaido Prefecture

Nearby attractions

Daisetsuzan Gensui Park

108.74 miles

ベア・マウンテン

100.72 miles

Reviews

4.3/5.0

Excellent(264 Reviews)

100% verified reviews

5.0

Feb 2024

Expensive for the quality received. More investment required. Was thinking of bring family for golf but won’t now. Bei

Maybe location for the main skiing.

Lobby and rooms felt cramped… lack of food options…. Poor layout in room we had (loft style).. old dated and horrible value for money

10.0

Jun 2023

Overall great stay.

Room

Stairs in the room.

8.0

Mar 2023

family friendly hotel

wonderful breakfast. the staff everywhere was so kind and helpful. the room was really cool with a split level and the kids love the Murphy beds too.

-we needed an extra bathroom and even upgrades didn’t have two bathrooms -line for a table for breakfast everyday was so long and not fun way to start your vacation day. - ski lift is not super close and not ski in and ski out as advertised. -no microwave or dishes in room to make any food. -dinner choices very expensive and difficult with kids.

8.0

Mar 2023

I would say excellent Overall, a few improvement need to be done.

The room was spacious enough and with a fantastic view.

the food options are limited. The renovation of the washroom kind of outdated. Secondly, the water temperature of the bathroom not consistent.

8.0

Mar 2023

fun for all the family

close to snow

price of accommodation

9.0

Mar 2023

Excellent hotel, good service and food.

Very comfortable and nice setting.

8.0

Mar 2023

Very good

proximity to ski lifts huge rooms

7.0

Mar 2023

great location however a bit of the pricy side. Would probably stay the the north south wing over this due to price and

location was great and amenities at the hotel

rooms were a little tired and I think the food could/should have been a lot better.

10.0

Mar 2023

Exceptional Hotel, in a beautiful location, fabulous staff, delicious food ..well worth the splurge!

The Westin is an exceptional hotel with Apartment style rooms. Our apartment was huge. Ours was a loft with bedrooms upstairs and downstairs where we had a big lounge, kitchen, separate toilet, bathroom and shower. We had incredible views of the snow and mountains. It was extremely comfortable particularly after a big day of skiing. The staff were amazing and couldn't do enough for you. In partular Faustine Chadaillac on reception was wonderful. She checked us in and provided us with all of the information we needed. She even helped us hire Ski gear and arranged our lift tickets. Nothing was a bother and she always did it with a smile. The location was great but you needed to catch the monorail to the slopes. The breakfast and dinner buffets in the Atrium were exceptional. Even room service was quick and tasty albeit a lot of the meals were small. The Japanese restaurant Kazahana was delicious. The hotel and the restaurants were well worth the splurge.

9.0

Feb 2023

Superb

Kitchen amenities e.g. plates and cutlery were lacking

10.0

Feb 2023

Loft with fantastic views of the snow but not for people that needs to frequent the toilet

Room was a loft, for our family of 3 - 3 beds upstairs only (entry level) and a living room/kitchen/bathroom/toilet downstairs. 2 large bay windows with breathtaking views. In-house dining and room service prices were excellent for this 5-star hotel. December/January seafood buffet was well-priced (6600 yen per adult). Loved the jacuzzi as it was infused with different scents each day, eg Grapefruit & Lemongrass, Lavendar & Camomile, etc but the onsen is located at the other end of The Westin. Rusutsu Resort is connected via monorail (more activities for kids from primary school to high school age, ie games arcade, wave pool, dancing water lights, two onsens, more shops and dining, etc). The activities at that hotel are free for Westin guests. I found that resort to be kitsch (think Las Vegas hotels' lobbies) and found the Westin quieter and away from the hustle and bustle. Rusutsu Resort has direct access to the West Mountain whereas at the Westin, there is a short hike (tiring on skis & snowboard) to the gondola which takes us to the East Mountain.

Very limited English speaking staff. Shout out to Wakana Ohno (Front Desk) for looking after us. She explained lack of workers post-Covid. One of the difficulties we had was ordering food from a picture and getting something totally different (we found out Afternoon Tea selections were at the chef's discretion, despite advertising the December/January special). I tried explaining to staff it would have been nice to be told at the time of ordering. Outdoor onsen faces a high wall (on the other side was a distant view of a carpark). We were spoiled at the outdoor onsen at The Hilton Niseko hence the harsh comparison. The child in the upstairs loft thumping up and down the stairs until 11:00pm most nights and first thing in the morning. The toilet being downstairs, especially if you need to go in the middle of the night.

9.0

Feb 2023

Superb

Good Ski Slope Good Ski resort Good Hotel Staff

9.0

Dec 2022

Superb

Close to the ski lift

waiting time too long for breakfast table

10.0

Aug 2022

Relaxing and fun

Nice views, great breakfast, available tea and coffee. Wonderful Onsen.

N/A

9.0

Jan 2022

Comfortable stay.

Location, facility, hospitality, Onsen.

No fan in bathroom. The toilet paper is not doubled.

9.0

Feb 2021

Superb

Really nice sized room split across two floors, really good breakfast and dinner. Great location and really beautiful onsen.

The fact there was only one toilet in the room and it was on the bottom floor of the split level room when the bedroom is at the top of the stairs.

7.0

Jan 2021

Mixed feelings

Overall, the facilities of the Westin are the best in the area. As compared to the older Rusutsu Resort Hotel across the street and even the new Vale (which was too far from the ski slopes we loved - on Mt Isola), the Westin has the best location and is quieter (which we liked). We also really appreciated the overseas staff at the hotel, who were not only happy to help but were solution oriented. They were able to understand our situation and quickly come up with suggestions, on numerous occasions.

The hotel is not truly ski-in/ski-out in that there is quite a hike - in your ski boots while carrying skis (and for those of us with young children, also carrying their skis) - walking for a good 5-10 min to get to the chairlift. The path is fairly flat but at times at an incline too - so on both the out and in journeys, you may be going uphill at various stages of that walk. So quite tiring especially at the end of the day, or in the morning while dealing with kids and your own equipment. Not sure what the Westin can do about it immediately - but as soon as they are looking at an upgrade, would suggest they think about how to improve that linkage between the hotel and the chair lift. Given covid, the hotel management need to train their staff to adapt more to the new times and the changing demands from customers, especially during this (continuing) pandemic year. The staff (especially the local Japanese ones) will need to be more flexible and more capable of dealing with situations different from their past experience or outside of what they were trained to do. For example, there will be more customers who need to work from their rooms (while the family is out skiing) - so room cleaning staff need to adjust their usual routine. We had one local cleaning crew who continued to say the usual Japanese phrases that they always say when entering or leaving the room, and coming to ask how many towels we wanted etc etc., while i was on a Zoom work call. All we wanted was for the cleaner to just clean the room and avoid talking to the working parent (who was in the middle of an important meeting) - and if they had questions, “do the best they can” and figure something out. (On the towel question - they can perhaps guess based on the number of beds in that unit, or the number of dirty towels they were swapping out). Another example. Past customers must not have ordered room service that much, neither did we when we visited this hotel pre covid.

10.0

Jan 2021

Exceptional

Sweet & happy staff. Would definitely recommend & love to go back!

10.0

Jan 2019

Exceptional

Great, spacious accommodation. Easy access for skiing and plenty of food options available

N/a

FAQs

How much does this hotel cost compared to others in Hokkaido Prefecture?

The average price for a rental in Hokkaido Prefecture is $82 per night. This rental is $240 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at The Westin Rusutsu Resort. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at The Westin Rusutsu Resort. Enjoy the water!

Is The Westin Rusutsu Resort pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at The Westin Rusutsu Resort?

We found 14 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.

Explore similar vacation rentals in Hokkaido Prefecture

Explore all rentals in Hokkaido Prefecture

4.1

Excellent(333 Reviews)

Hotel

in Furano

3star

Hotel Naturwald Furano

Ski in / Ski out · Kitchen / Kitchenette · Air conditioner

Hotel in Hokkaido Prefecture, for $316 per night is great for your next (business stay, family stays, couples stay, getaway vacation, etc.)

$$$$

The Westin Rusutsu Resort

About this hotel

Amenities

Map of Hokkaido Prefecture

Nearby attractions

The Westin Rusutsu Resort

Hotel in Hokkaido Prefecture

Reasons to book

About this hotel

Amenities

Map of Hokkaido Prefecture

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Hokkaido Prefecture?

Is parking included with this hotel?

Is there a pool at this hotel?

Is The Westin Rusutsu Resort pet friendly?

What amenities are available at The Westin Rusutsu Resort?

Explore similar vacation rentals in Hokkaido Prefecture

Hokkaido Prefecture travel inspiration

Related vacation destinations

Keep exploring