The room was nicely designed, modern and spacious with a comfortable bed, nice sofa, spacious desk, and great shower and bathtub. The staff were all very friendly, welcoming and helpful.

We had a dinner at the restaurant which was nice but we felt the timings were a bit off (e.g. we were served wine and appetizers before the beers we ordered which we intended to drink first) and the starter salad was a bit smaller than expected / the steak was overcooked a bit vs. what we had ordered. There were also some food smells in the lobby and cleaning product smells in the corridor. Our room smelled absolutely fine but the hotel could do with a signature scent to keep the public areas smelling fresh

Room ok

No fresh milk in the room or coffee maker. Very rushed check in, we did not catch half the information. Breakfast £20.00 each too much.

Seemed to be the closest good hotel to the city centre. The staff were exceptional - professional but friendly, nothing seemed to be too much trouble for them. The Residents evening menu was limited but was certainly to our liking, so much so that we dined there every night of our stay.

There did not seem to be any instructions on how to regulate the heating. Once we worked it out it was simple but not intuitive.

Perfect location and exceptional breakfast. Staff were great.

Nothing

The lobby and rooms were lovely.

It would be nice to have more food from each of the breakfast buffets.

Superb location and staff. Excellent service and lovely room

Good location, staff exceptional.

N/A

Gorgeous hotel, all staff very helpful, polite & friendly. Great location