Harmon House - Hotel & Spa

Calm, good decoration, warm welcoming

No slippers for the spa

Centrally located with good access to public transportation and a walkable distance to great shopping. Clean comfortable and pleasant staff.

No security locks on the room door. After my first shower, the bathroom flooded. Staff responded very quickly to clear the drain and remove all the towels that were laid down to absorb some of the water. However the bathroom was left completely wet and no effort was made to dry up the remaining water on the floor.

Hotel bar area and interior was lovely but we didn't use it, staff on reception very nice and helpful. Very good location. Great size room for three people, but sofa bed was small for a third adult, more than enough room for a single bed.

We had an issue on our first night. Went to bed at 9pm after being awake for 18 hours due to travelling, the ceiling lights kept turning themselves on and off, flickering or staying on. Eventually I called reception and they sent someone to our room 30 mins later. This happened for over an hour and we were told they were fixing electricity in the area. Finally stopped later in the night about 10.30pm The following night, I came back in the evening and all the lights were back on in the room (we turned them all off when we went out) so either the lights were still faulty or the cleaner had left them all on. The same evening the bedside panel for the lights was flashing on and off so we had to cover with a pillow. (No light switches, all electronic panel control lights.. very annoying if it doesn't work properly!) Night three.. no fault of the hotel, spent the late night listening to one of the guests shouting at the top of his voice!!

Very friendly, competent and helpful staff Spa is beautiful and clean and the sauna, steam room and pool are just the right size Bathroom is new and clean The location is great, in the chic area of Louisa

Extremely overpriced for the quality of the rooms and breakfast I paid 340€ a night, you expect very high-end premium for this price, but it was far from that, here are the disappointing aspects: Bedroom: - the sheet was so thin on the bed that I though there was a brown stain on it as I looked closer it was the mattress, it was filthy and you could see the brown stains through the sheet. I lifted up the sheet and was disgusted! (see photo) - why on earth do they not put on mattress protectors for hygiene purposes instead of a very thin sheet? This did not give me confidence to sleep in that bed - the mattress was also "collapsed" - the furniture was damaged and scuffed (see photos) - for 340€ a night?!! I have been to premium low-cost hotels that had better furniture - under the desk it was sticky - the balcony was filthy, so the view was onto a dirty terrasse with mould on the balcony as well as 2 plugs hanging down - even though it's not a balcony to be used, they could clean it and make it more presentable - hole in the wall with wires connecting to the coffee maker - no kettle, tea, only coffee and no decaf... - the rooms are dark even with the lights on - noise from aircon unit and I could hear water running through pipes in the ceiling also The staff kindly changed my room, but even though the new room was slightly better and they put 2 sheets on the bed, there were still scuffs and damage to the fixtures, light control broken, door scuffed, wardrobe scuffed, suitcase stand broken...(see photos) For this price, rooms should be impeccable Breakfast For 25€ I found it basic The fruit looked old and the way things were presented was not premium at all The menus were stained and you could see greasy fingerprints on them The attention to detail is not there The staff did offer me breakfast to apologise for the state of the room. That was nice but a significant discount would have been better.