Hotel in Crete Region
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this hotel
Comfortable Accommodations
Amenities
Business facilities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Garden
Laundry services
Accessible Parking
Family friendly
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Crete Region
Available Rooms
Ratings and reviews
100% verified reviews7 / 10Good·Jun 2026
The private pool
Comfortable and very clean room. Loads of space
Friendly staff
Quick journey from Heraklion airport
Food ok to poor - half board dinner especially disappointing so we opted to pay for food in the Petousis taverna instead
Small bath towels
WiFi very sporadic
8 / 10Excellent·Apr 2026
Staff very kind and always available to help.
Jacuzzi was nice.
The restaurant playpark for children is amazing, great idea 🙏😊
Great breakfast.
Great restaurant, amazing food, big portions 😵
Baby bed was really nice.
Bedroom was spacious, very nice and lovely decorated.
Ac worked great.
Small fridge is a + to have in the besroom.
Welcome fruit and wine was lovely 🙏🤩
Jacuzzi wasnt clean afther the rain with sand.
The floors of the bedroom even after maids passed to clean were dirty - we always leave our shoes in the entry of the bedroom. I was under the impression that they made the beds, change towels and only that.
The pillows are hard, several differents ones but all hard.
10 / 10Outstanding·Apr 2026
Petousis Hotel & Suites is very nice, modern. The staff is very kind, the breakfast is varied and the products are very tasty
It is a bit far from the city centre
5 / 10·Jun 2026
The pictures are amazing, so we booked this Hotel for our last night, canceled our previous one, to have a really nice finish to our trip and also be a bit closer to the airport. Location is ok, the nearby beach and cafe there are nice. The pictures you see from the restaurant and playground are from Taverna, that is not the same place where you will have breakfast or dinner, if you choose half-board. The Taverna is also nice, we had lunch there 😊 pool area is nice.
Several things we didn’t like:
1. Seemed like the lady at reception was new (which is not the problem), but she was left alone before she was fully trained, we had the feeling. We were left with some confusion at the check-in.
2. Booked a family room with garden view. I didn’t know that a wall is called a garden now 🙃 you can see the view in picture. I understand, not all rooms have views, but let me know that before I book.
3. The rooms are quite small and dark, smells a bit like mould, which unfortunately is present in the bathroom.
4. They have no insect net for the doors to terrace, there were no windows, so to have some fresh air we kept doors open, but the room was filled with mosquitoes quite fast and my older kid woke up covered in bites, on face and arms. Luckily baby was in another room.
5. Some confusion between departments. I didn’t go to breakfast. My husband wanted to order something at the pool bar for me, but they sent him to reception. Reception took his order, but at the end said he should better call the pool bar himself because they actually don’t know if they have everything. Sorry, what? 😄 then he went to the pool bar again and now they took his order. One hour later I received my coffee, juice and sandwich in the room 🙃 mind you it was not very busy at that time.
Overall the hotel is not bad, it just does not meet 4* expectations both room and service wise. Our friends stayed at the junior suite and had wonderful room with nice view.
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Top rated by guests
8.9Excellent
(593 Ratings)
"Petousis Hotel & Suites is very nice, modern. The staff is very kind, the breakfast is varied and the products are very tasty"
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