Hotel in Rotorua
4-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Urban Lounge Sleepery, SureStay Collection by BW is located in the town center and overlooks Kuirau Geothermal Park. It is a 2-minute walk from the lake. The hostel features an heated outdoor swimming pool and free parking subject to availability.
Amenities
Free WiFi/internet
Free Parking
Pool
Non-smoking
Pets allowed
Heating
Kitchen
WiFi/Internet
Laundry services
Family friendly
Smoking allowed
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Rotorua
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Sep 2026
I liked most about the place was its location. It was very close to the places we wanted to visit, which made it very convenient for us and saved us a lot of travel time.
The only thing I didn’t like was the hotel’s indoor parking. There weren’t enough parking spaces, and even though we had paid for a parking spot, we still had difficulty finding a space when we returned in the evening.
10 / 10Outstanding·Sep 2026
Nice stuff Very clean
Close to everything
10 / 10Outstanding·Sep 2026
It was comfortable and affordable. They provided a cot and blanket for our 3 month old, the bed was super comfy and the pillows we had were super soft. They also upgraded us to a pet friendly room free of charge and the cost per pet per night was really great. They had a really great outside area which was really cozy
The outside area wasn't cleaned up properly and there was broken glass that we had to pick up from the concrete
6 / 10Average·Sep 2026
In great spot, room was clean and comfortable, give you plenty of towels for your stay. Pool was great, kids had a great time.
They really let themselves down with the cleanliness of the shared areas, the kitchen and bathrooms were smelly and dirty, they were not cleaned during our stay despite the hostel being really busy.
Check in was also poor, we arrived after hours and it took over 10 mins to get someone on the phone to let us in the building, the keys did not activate, several phone calls and almost 30mins later, finally got into the room. Werid when using digital keys and an online check in, you still need to mess about when you arrive after hours….just activate the keys in advance, it wasn’t like they checked ID or anything on check in.
$$$$
7.7Good
(1,291 Ratings)
"I liked most about the place was its location. It was very close to the places we wanted to visit, which made it very convenient for us and saved us a lot of travel time."
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