Hotel in Rotorua
4-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Urban Lounge Sleepery Rotorua, SureStay Collection is located in the town center and overlooks Kuirau Geothermal Park. It is a 2-minute walk from the lake. The hostel features an heated outdoor swimming pool and free parking subject to availability.
Amenities
Free WiFi/internet
Free Parking
Pool
Non-smoking
Pets allowed
Heating
Kitchen
WiFi/Internet
Laundry services
Family friendly
Smoking allowed
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Rotorua
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Oct 2026
near to everything, ckean and quite
the sofa bed!
8 / 10Excellent·Oct 2026
corner site it was nice and clean and modern
having to pay for parking not included when booking online, i know its not much but just seemed a bit of a con .
8 / 10Excellent·Oct 2026
Off-street parking was good. Staff were helpful and welcoming, the room was well kept and well secured, and the bed was comfortable. The shower, toilet and lavatory were all separate which was good. There was also a balcony to enjoy the views. The neighbourhood was quite considering its right next to Kuirau park. Location was great!
We were on the 3rd floor and there was no lift so we just took what we needed for our 2 day stay and left our luggages in the car. No closet to hang clothes on but there was a short hanging rail, could be longer. We ended up putting our clothes on the chairs in the room. Also, there was a thumping sound coming out of the wall when the lavatory tap is turned on. It goes away after a few when the tap is turned off. That’s what we concluded (Room 305)
6 / 10Average·Sep 2026
In great spot, room was clean and comfortable, give you plenty of towels for your stay. Pool was great, kids had a great time.
They really let themselves down with the cleanliness of the shared areas, the kitchen and bathrooms were smelly and dirty, they were not cleaned during our stay despite the hostel being really busy.
Check in was also poor, we arrived after hours and it took over 10 mins to get someone on the phone to let us in the building, the keys did not activate, several phone calls and almost 30mins later, finally got into the room. Werid when using digital keys and an online check in, you still need to mess about when you arrive after hours….just activate the keys in advance, it wasn’t like they checked ID or anything on check in.
$$$$
7.7Good
(1,333 Ratings)
"Everything was excellent"
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