The Westin Lagunamar Ocean Resort Villas & Spa Cancun
About this resort
Nestled in Cancun, this charming resort for $174 per night is a fantastic option for your next trip. Conveniently located in the heart of Cancun's Hotel Zone, this resort and spa offers an extensive beach area, stunning views of the Caribbean Sea, and convenient access to the excitement of Cancun.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Dishwasher
Hot Tub / Spa
TV
Wheelchair accessible
Beachfront / Waterfront
Gym / Fitness Center
Garden
Family friendly
Map of Cancun
Reviews
4.1/5.0
Excellent(305 Reviews)
100% verified reviews
10.0
Rooms we had were comfortable , as we had 2 rooms for a family we had lot space, well equipped kitchen. Liked the view
Pools were fantastic, we could always get a lounger. Pool bar was fun. Staff were frendly and helpful
There were a lot of activities on offer that we may have done if were were there longer
Check in process was great as we can in a rental car
Food selection at pool bar was not huge.
10.0
En general el hotel está súper bonito, el personal muy amable y el precio es el justo por sus instalaciones
Todo me gustó
8.0
Everything
The room was dirty poor housekeeping we had to call for towels
10.0
very family-friendly. staff was great.
10.0
The moment we walked in we were greeted and taken care of. The facility is gold star. The people amazing, food outstanding and the location perfect!
nothing
10.0
Our suite was perfection with an amazing view of the Mayan temple on the property as well as the Carribean. We wanted to stay longer: it was so comfortable
8.0
Room, pool beach, breakfast
Poor food in the restaurants (actually pretty awful and had to go out to eat).
Staff could be a bit unfriendly at times.
7.0
The location was pretty and the  design of the building was very nice. And I like how the lights were at night time.
the building isn’t as clean as I thought it would be. Definitely a lot needs to be changed or clean, and the walls needs painted job, because the paint was coming off.
9.0
Excellent location, everything you need is close.
Food variety and costs.
10.0
Great location, atmosphere was great.!
Food is expensive. When we booked it included breakfast. We were left in shock after we had our breakfast and was given a bill for $75 USD. We questioned it and was told it wasn’t included. Was trying to look for the information when it was booked to prove that.
Secondly, one of our kid found a braw behind the bathroom door.
Thirdly, the bed was not comfortable, it felt as if it was broken and you will fall off. Night sleep was awful.
Furthermore, they tried being pushing in buying a villa or so called time shared package. When the loan guy came to say well it’s a one time and at the moment discount at x prize, and we said no, you can see his face was almost fire red and he was like thank you and walked away. We felt disrespected because you didn’t want to accept no for our answer and kept pushing to make a deal and because we stressed the word no again, he got upset.
9.0
Was across street from a large mall which contains restaurants and retail. Very close to Cancun nite life central. Hotel is beautiful. Clean rooms, large pool. Ocean front with cabanas. On-site restaurants. Very little to not like about this facility or staff or cleaning help.
I wish the on-site store offered more items and stayed open later. I dislike high pressure timeshare sales so we avoided the front of the hotel where these folks conduct business. I wish the mixed drinks were stronger. I wish check-in was faster.
10.0
All rooms have amazing views and large windows. We took the bus easily to go to restaurants etc . The staff is amazing and grounds are lovely . It’s great having a kitchen in the room . Grocery’s stores are close (walking / bus) and it’s nice to have snack food .
The restaurants at the hotel are very expensive . It’s too bad because we would like to eat at the hotel more but instead mostly go to other great places off site .
10.0
Everything was amazing, value for money, the hotel and staff. Perfect location as well.
Breakfast was expensive.
10.0
It was love from the views down to distance to nightlife had a wonderful experience
10.0
beautiful
beautiful and location
9.0
The location is perfect. Many beautiful swimming pools especially the infinity one. White beach with turquoise sea!
Nothing
10.0
clean, perfect location, every staff was easy to approach, they are always ready to answer questions and help.
every thing and every staff was great
9.0
Liked the variety of pools and activities. Restaurant menus need to vary . It shouldn’t be the same at the sports bar and pool restaurant.
Didn’t like the pushy sales pitch to become an owner. To tie up 90 min of your stay to get 100-300 of credit is not good. If you listen to the presentation thst really only takes 30 -45 minutes . When you say you’re not interested that should be it! Period. Especially when you paid for your stay.
7.0
I don’t recommend for family with young children there is nothing for kids
no activity
10.0
The view & huge infinity pool.
A gift shop. Another restaurant.
9.0
Excellent pool area! We mostly stayed at the beautiful beach which was less crowded. Staff very friendly. Hotel not too big, but with Starbucks and convenience store. Mall just across the road. Very good breakfast buffet. Rooms with kitchen great for cooking in the evening
Should have more activities for teenagers. Volleyball was for adults only
8.0
The staff is super nice. All the facilities are great and the location is amazing. The room has everything you could need and the views from it where gorgeous.
Restaurants overall I think can be improved. The food was not of great quality and obviously not cheap as it is a resort, so definitely something to improve.
7.0
Location, pool, beach, breakfast, staff other than front desk were accommodating & friendly.
Also nice surprise to have a washing machine & dryer with soap provided.
No wifi for the first day and hotel knew of issues beforehand & should have emailed, enabling us to arrange data roaming at least.
Had to push to get 1 hour later check-out, yet hotel check-in time is not until 4pm.
Partial breakfast charges, though breakfast was covered in our rate, had to be disputed at check-out. Also, an overly complicated final invoice with odd breakdown of room rates & taxes in MXN made a correlation with a booking confirmation in USD difficult.
Overall, the experience is not quite up to the typical Westin standards of other resorts we have stayed at.
10.0
I came with a family of 8 including small children and we had a blast! We enjoyed every second of our stay and will definitely be back. The resort is gorgeous, comfortable and easy to get around with the beach just seconds from our room. Staff was exceptional, always smiling, always trying to help make the stay better. We used the kids room for the little ones to play especially during the random rain storms and they begged to go back every morning! Could not have asked for a better hotel.
Not all inclusive. For the price we paid I expected drinks to be included but I was mistaken
5.0
Pool and location are very good, accesible and easy to reach
Bed is comfortable but the overall lay out of the room was a bit uncomfortable. Aircon was noisy and noise from outside could be heard most time
8.0
The location of this property was located near many convinces.
I didn’t care for the restaurants on the property the food was was nothing to right home about.
8.0
I love the location of the property, the pool, restaurants and the staff
The room given to us was right by the sports bar and as early as 6am, you hear the staff pushing some trays, a lot noise early in the morning that woke me up the whole time we stayed even after telling the front desk about the noise. And they don’t clean the room everyday and had to ask for new towels on the days they didn’t clean our room.
FAQs
How much does this resort cost compared to others in Cancun?
The average price for a rental in Cancun is $100 per night. This rental is $74 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at The Westin Lagunamar Ocean Resort Villas & Spa Cancun. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at The Westin Lagunamar Ocean Resort Villas & Spa Cancun. Enjoy the water!
Is The Westin Lagunamar Ocean Resort Villas & Spa Cancun pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Westin Lagunamar Ocean Resort Villas & Spa Cancun?
We found 16 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.
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